The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
The site is easy to navigate. Order well received, product well packaged. Item conforms to the details on the site.
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
P
PATRICE A.
Rating: 4 out of 5
following a purchase from 16/02/2024
Product arrived well and is compliant.
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LAURENCE M.
Rating: 4 out of 5
following a purchase from 13/02/2024
Very good
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Have a great day! Marie
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CORGNOU D.
Rating: 4 out of 5
following a purchase from 13/02/2024
Good, delivery on time
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards! Marie
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AURORE J.
Rating: 4 out of 5
following a purchase from 03/02/2024
Very appreciated to have quality products "made in France" The purchase remains quite expensive
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
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FLORIANE L.
Rating: 1 out of 5
following a purchase from 28/01/2024
Good site, easy to use
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
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GIRAUDEAU A.
Rating: 1 out of 5
following a purchase from 27/01/2024
Meets my expectations, very happy
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
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BRÉSIL P.
Rating: 1 out of 5
following a purchase from 23/01/2024
Following the breakage of the attachment system of the potato masher after 7 or 8 uses, I obviously ordered a new potato masher indicating the problem with a photo attached. And nothing more.
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Response from LAGRANGE
Hello, Thank you for your feedback. We are sorry. Ingrid, who handles our customer service, will respond to you as soon as possible to find the best solution for you. I am also at your disposal, Best regards, Marie
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LUC B.
Rating: 4 out of 5
following a purchase from 06/02/2024
The snap-in connector is way too fragile. It should be soldered or made of a more durable material
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
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JACQUES A.
Rating: 4 out of 5
following a purchase from 19/01/2024
User-friendly site, nice to have a 'refurbished' section to browse, simple order to place. Correct follow-up by customer service.
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FYNAUT S.
Rating: 4 out of 5
following a purchase from 11/01/2024
on the site it's correct
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Thierry E.
Rating: 4 out of 5
following a purchase from 31/12/2023
As for the site, no problem. No issue with the delivery which was done on time and the material was very well packaged and protected.
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LAURA G.
Rating: 4 out of 5
following a purchase from 11/01/2024
Hello, Very good but not too many flavors for making yogurt
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ADELINE B.
Rating: 4 out of 5
following a purchase from 26/01/2024
Delivery on time, no issues
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DILLIE V.
Rating: 1 out of 5
following a purchase from 23/01/2024
I never received an email: neither when ordering, nor when shipping, nor when my package arrived at the pickup point! And when you send an email, you don't get a response. Only after complaining on the Facebook page. It's very unfortunate. I will not order again through your site.
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Response from LAGRANGE
Hello, Thank you for your feedback. We are sincerely sorry for this absolutely unprecedented situation. There must have been a problem with the distribution of the various emails. I remain at your disposal. Best regards, Marie
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SOPHIE R.
Rating: 4 out of 5
following a purchase from 14/01/2024
Clear site
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Stéphanie L.
Rating: 1 out of 5
following a purchase from 14/01/2024
My order does not satisfy me at all. The lactic ferments are altered, and the fermentation time of my yogurts must be doubled to achieve a normal consistency. I had already ordered ferments from this site, and they were of acceptable quality. For this purchase, there is presumably a problem with the merchandise.
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ALAIN P.
Rating: 4 out of 5
following a purchase from 06/01/2024
Very good, clear explanations.
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FREDDY R.
Rating: 4 out of 5
following a purchase from 05/01/2024
4 stars, maximum delivery time
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SAUNIER D.
Rating: 4 out of 5
following a purchase from 04/01/2024
Simple and practical site
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JESSICA B.
Rating: 4 out of 5
following a purchase from 02/01/2024
Well-made site, simple
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
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ISABELLE L.
Rating: 4 out of 5
following a purchase from 12/01/2024
Most waffle maker accessories, notably the plates, are just below €50, the price at which delivery is free.
Why not round up to €50 and benefit your customers with free shipping? We can understand the economic necessity, but €50 is already a significant amount, and you could, for example, cover 50% of the shipping costs instead of taking them entirely.
Have a great day.
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MARIAGE P.
Rating: 4 out of 5
following a purchase from 08/01/2024
Certainly, the order is compliant, but the delay before shipping is long.
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Response from LAGRANGE
Hello, Thank you very much for your feedback. We sincerely apologize for this unusually long delivery time. Indeed, January is a busy period for our SME, which may explain the slight delays... We thank you for your patience. Best regards, Marie
M
MARIE-LAURE C.
Rating: 4 out of 5
following a purchase from 02/01/2024
Clear site.
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
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MURIEL I.
Rating: 4 out of 5
following a purchase from 03/01/2024
I found the plates corresponding to my waffle maker very easily and I am satisfied with their quality, easy to reposition.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
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AUDREY D.
Rating: 4 out of 5
following a purchase from 30/12/2023
The site is well structured, sometimes a bit difficult to find the 'detached' parts, especially waffle plates.
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Response from LAGRANGE
Hello, Thank you very much for your feedback. We take your comment into account :) Best regards, Marie
E
ERIC D.
Rating: 4 out of 5
following a purchase from 30/12/2023
Clear and functional site. Relatively fast delivery.
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Have a nice day, Marie
Y
YVAN B.
Rating: 4 out of 5
following a purchase from 25/12/2023
WELL MADE BUT STILL LACKS ORIGINAL PARTS FOR OLD PRODUCTS..
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MARC C.
Rating: 4 out of 5
following a purchase from 03/12/2023
Very satisfactory
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CARMEN H.
Rating: 4 out of 5
following a purchase from 10/12/2023
The site is well built - you can easily find what you're looking for (products & info)
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SERGE P.
Rating: 1 out of 5
following a purchase from 27/11/2023
Great quality
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BERNARD G.
Rating: 4 out of 5
following a purchase from 09/12/2023
No problem with the site.
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NADIA D.
Rating: 4 out of 5
following a purchase from 06/12/2023
DELIVERY A BIT LONG
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Response from LAGRANGE
Hello, Thank you very much for your message. Indeed, there were some delivery delays during the first week of December because we were victims of our success during Black Friday... We had to manage a high volume of orders. We are sincerely sorry. Have a nice day
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Florence C.
Rating: 4 out of 5
following a purchase from 07/12/2023
Good product
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NICOLE B.
Rating: 4 out of 5
following a purchase from 24/11/2023
Clear site, fast delivery
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
M
Michel V.
Rating: 4 out of 5
following a purchase from 23/11/2023
No problem but I am waiting for the refund
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CHRISTEL N.
Rating: 4 out of 5
following a purchase from 05/12/2023
Too bad you don't deliver to Switzerland
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EDITH P.
Rating: 4 out of 5
following a purchase from 12/12/2023
Order respected and speed of delivery
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Have a nice day
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ANDY W.
Rating: 4 out of 5
following a purchase from 25/11/2023
Nothing to report, to recommend
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Sebastien H.
Rating: 4 out of 5
following a purchase from 24/11/2023
Easy order, impeccable quality of the plates. I took advantage of Black Friday to acquire these accessories.
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