Customer reviews of LAGRANGE

Very good

The site itself is quite well done, easy navigation, complete site, product descriptions are quite detailed. I just have a small reservation about the choice of products, with packages that I do not understand, like the entry-level waffle maker with heart-shaped plates, while I imagine that if we want the entry-level, we prefer to have standard plates. But it is surely a way to encourage buying additional accessories... I also do not understand the impossibility of choosing the color. For example, we have the Premium Waffle in champagne color with one plate, but if we want the blue one, then it necessarily comes with 3 plates!?! I do not like this logic at all.

easy search. good site

Delay in shipping due to the overload of orders during this holiday season

Product received scratched, as if already used. For the price and the brand image of Lagrange, I am very disappointed. Despite a message the evening of receipt of the package via the site form + an email to customer service 7 days later, no response. I would like to return this product and get a refund because I am not satisfied.

Nothing to report.

Order received quickly

Very good

The order arrived on time, if only all sites could do the same...

I have been using a waffle iron for years, waffles + croque monsieur! and I have never had any issues with this renowned brand

We regret having to order the Super 2 Traditional waffle maker elsewhere due to the removal of this item from the French site. We would have preferred to order it directly. From a personal opinion, we find it a mistake to remove a healthier product (because it has no non-stick coating) from the French site while it is available elsewhere and is perfect for use, with no adherence to complain about. We had placed the waffle maker we wanted to buy in our cart well before its removal from the site and it would have been wise to send us an email before removing the item to inform us to place our order. Too bad, disappointed.

The site is very good. Explanations, recipes ...

Site okay

Item received within the deadlines and well packaged.

good

Clear and straightforward: efficient! But for verified reviews, we should be able to give a rating without having to leave a comment for each item. Or have a dropdown list for quicker feedback!

It would have been nice to put the plates in boxes because it's not easy to store them afterwards, so if you have any empty boxes, I would be interested

Good, however a damaged package that had to be checked because it was exposed to humidity

Delivery within the announced deadlines

I didn't immediately find the spare part I needed to repair my waffle maker (snap-in socket) because it was mixed among waffle maker accessories on the site pages. I called customer service who quickly sent me the link to the correct page by email.

No navigation issues

serious site

Good except they do not respect delivery times in August

No comments

Very good. Just missing recipes with plant-based milks

Good reading of the products, ease of ordering

Very pleasant site to look at but difficult to find certain products

very fast delivery

Nothing to report.

Good navigation on the site, fast and perfect delivery. Content matching my expectations.

Very good, but since then I've been receiving a bit too much advertising for the site!

Order in August. But nothing informs that the service is closed.

Simple site to use. It would be practical if we could easily compare the different versions.

The waffle iron works very well and is very stylish. Too bad the box of the waffle maker is half coated with 'grease', it seems. Even the delivery note is soaked. I will have to store my iron in another box. Too bad for an iron of this price. The delivery was fast.

Perfect

Not clear on the origin of the manufacturing.

Just perfect.

Delivery one day before the scheduled date (without prior information) and heavy package left at the entrance gate (received by an elderly person) without any offer of help. In short, a rushed service from Chronopost.

Very good quality of products.

It would still be preferable for the power cord to be a bit longer.