The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
The waffles are good but I have a lot of trouble detaching them from the machine at the end of cooking. I will have to try putting more butter next time. Nevertheless, I am happy with my purchase as the machine seems solid.
Translated reviews
Response from LAGRANGE
Hello,
Thank you for your feedback. We are delighted that your device meets your satisfaction. To facilitate the unmolding of the waffles, you can indeed try lightly buttering the plates before cooking or incorporating a bit of fat into your waffle batter. This should make it easier and more pleasant to remove the waffles.
Have a nice day,
The Lagrange team
M
MAUD C.
Rating: 1 out of 5
following a purchase from 23/01/2026
Defective product
Translated reviews
Response from LAGRANGE
Hello,
Thank you for your feedback. We are sorry that your product is defective. We invite you to contact our customer service so that we can resolve this issue quickly.
We remain at your complete disposal.
Have a nice day,
The Lagrange team
A
ANDRE P.
Rating: 1 out of 5
following a purchase from 21/01/2026
No, I am not happy. A week after my purchase, the crepe maker had dropped by 20€. I don't find that normal.
Translated reviews
Response from LAGRANGE
Hello,
Thank you for your feedback. We understand your comment. Prices can fluctuate based on promotions, which are regular. To be informed of our offers and benefit from the best conditions, we invite you to subscribe to our newsletter.
Have a nice day,
The Lagrange team
M
MARYLENE L.
Rating: 4 out of 5
following a purchase from 13/01/2026
Satisfied with my purchase
Translated reviews
M
MARJORIE T.
Rating: 1 out of 5
following a purchase from 11/01/2026
Quality product but during use, the horrible smell that comes out raises doubts about the composition of the plastics used!!! Acrid solvent smell??? It's a shame.
Translated reviews
Response from LAGRANGE
Hello,
Thank you for your feedback. It is normal for your device to emit a smell during the first use. This may come from paraffin residues present on the heating elements during manufacturing. As indicated in the manual, it is recommended to let the device heat up for a few minutes empty before preparing your first waffles. This step helps dissipate these odors and ensures safe use. After this first heating, you should no longer smell any unpleasant odor and can fully enjoy your device.
Have a nice day,
The Lagrange team
J
JACQUES D.
Rating: 1 out of 5
following a purchase from 21/01/2026
Raclette device received, but it trips the circuit breaker. Returned but no follow-up.
Translated reviews
Response from LAGRANGE
Hello,
Thank you for your feedback. We are sorry for this situation. We invite you to contact our customer service so that we can assess the situation with you and provide a solution.
Have a nice day,
The Lagrange team
B
BEATRICE V.
Rating: 4 out of 5
following a purchase from 20/01/2026
a utensil to put the right amount of dough would be welcome - because when it overflows it's annoying to clean - The waffles are really delicious - I will try to make other recipes -
Translated reviews
E
ERIC B.
Rating: 4 out of 5
following a purchase from 20/01/2026
Very good brand, too bad the waffle plates no longer exist for the old models
Translated reviews
B
BEATRICE D.
Rating: 4 out of 5
following a purchase from 20/01/2026
good product
Translated reviews
L
LISE D.
Rating: 4 out of 5
following a purchase from 19/01/2026
DELIVERY TIME NOT FAST ENOUGH
Translated reviews
T
THIERRY M.
Rating: 4 out of 5
following a purchase from 19/01/2026
Received on time and very well packaged. Not tested yet.
Translated reviews
R
RENE G.
Rating: 4 out of 5
following a purchase from 16/01/2026
I am in the process of renewing my convenience appliances, so for some of these, I cannot comment. I will soon purchase a fifth appliance, the classic stone meat grill. All of this is happening between January and February 2026. I hope not to have any problems, given that I trust your company and moreover, I contribute to its sustainability. sustainability.
Translated reviews
Response from LAGRANGE
Hello,
Thank you very much for your review and for the trust you place in Lagrange. We are delighted to know that you are renewing your appliances with us and that you are contributing to the maintenance of the industry in France.
Have a nice day,
The Lagrange team
D
DAVID F.
Rating: 1 out of 5
following a purchase from 15/01/2026
Device does not work upon receipt
Translated reviews
Response from LAGRANGE
Hello,
Thank you very much for your feedback. We are sincerely sorry to hear that your device is not working. This is obviously not the experience we want for our customers.
We invite you to contact our customer service via the form on our website lagrange.fr so that we can quickly provide you with an appropriate solution.
I remain at your disposal,
Have a nice day,
The Lagrange team
D
DOMINIQUE L.
Rating: 4 out of 5
following a purchase from 14/01/2026
Good.
Translated reviews
P
PIERRE L.
Rating: 4 out of 5
following a purchase from 12/01/2026
Very good
Translated reviews
I
IRVIN C.
Rating: 4 out of 5
following a purchase from 10/01/2026
Lack of depth to fill the croque monsieur. Otherwise, it is in line with what is asked of it. Good product despite this inconvenience.
Translated reviews
M
MARIE S.
Rating: 4 out of 5
following a purchase from 08/01/2026
Very satisfied with the product and its packaging. However, it took 4 or 5 attempts to complete the order. The computer process may need to be reviewed...
Translated reviews
C
CHANTAL Y.
Rating: 1 out of 5
following a purchase from 08/01/2026
Incomplete order. Packaging a bit light for the weight of such a device.
Translated reviews
Response from LAGRANGE
Hello,
Thank you for your feedback. We are sorry for the incomplete order and take note of your comment regarding the packaging.
We invite you to contact our customer service to find the best solution for you.
We wish you a very nice day.
The Lagrange team
F
FRANCK G.
Rating: 1 out of 5
following a purchase from 08/01/2026
Package arrived very quickly at the requested pickup point. Huge cardboard packaging for a waffle needle. The product arrived in perfect condition and will allow us to make our first waffles following the purchase of the Lagrange waffle maker. We can't wait. Thank you for everything.
Translated reviews
F
FRANCIS B.
Rating: 4 out of 5
following a purchase from 09/01/2026
It's a shame the device doesn't work, I just returned from vacation to write a customer service request
Translated reviews
Response from LAGRANGE
Hello,
Thank you for your feedback. We are sorry for this malfunction and invite you to contact our customer service so that we can find a solution quickly.
We wish you a very nice day.
The Lagrange team
J
JACQUELINE B.
Rating: 4 out of 5
following a purchase from 08/01/2026
Order placed after a positive phone exchange with customer service. Received on time
Translated reviews
C
CHANTAL P.
Rating: 1 out of 5
following a purchase from 08/01/2026
The device did not work and has been returned
Translated reviews
Response from LAGRANGE
Hello,
Thank you for your feedback. We are sorry for this inconvenience and have taken note of the return of the device. Our customer service will handle it as soon as possible.
We wish you a very nice day.
The Lagrange team
G
GAELLE B.
Rating: 4 out of 5
following a purchase from 07/01/2026
Very good product, and cheaper on the Lagrange site than with the retailers near my home. I would just note the lack of information regarding the status of the order until shipment.
Translated reviews
T
THIERRY F.
Rating: 4 out of 5
following a purchase from 08/01/2026
lack of indication on refurbished products
Translated reviews
C
CATHERINE M.
Rating: 4 out of 5
following a purchase from 06/01/2026
Very good but the only Colissimo option to our home is a disaster.
Translated reviews
V
VINCENT F.
Rating: 4 out of 5
following a purchase from 05/01/2026
The yogurts are very good. Haven't tried the cheese molds yet. Just a small note about the lid, the grip is not optimal, it slips from the fingers.
Translated reviews
R
ROMUALD F.
Rating: 4 out of 5
following a purchase from 02/01/2026
Good
Translated reviews
D
DOMINIQUE D.
Rating: 4 out of 5
following a purchase from 31/12/2025
Efficient and high-performing waffle maker. It's a pity that the plates cannot be put in the dishwasher.
Translated reviews
V
VERONIQUE S.
Rating: 4 out of 5
following a purchase from 29/12/2025
Happy with the delivery and the product even though I thought that for the Liège waffles the molds would be in 2 parts on the plate! Thicker waffles But I recommend Lagrange
Translated reviews
L
LAURENCE B.
Rating: 4 out of 5
following a purchase from 29/12/2025
excellent
Translated reviews
C
CHARLENE H.
Rating: 4 out of 5
following a purchase from 30/12/2025
The device works perfectly. However, a small scratch was present on the top. Too bad for a device bought new...
Translated reviews
Response from LAGRANGE
Hello,
Thank you for your feedback. We are sincerely sorry to learn that your device has a scratch despite being a new purchase, and we understand your disappointment. Please feel free to contact our customer service so that we can provide you with a solution.
We wish you an excellent day.
The Lagrange team
D
DANIELLE R.
Rating: 4 out of 5
following a purchase from 28/12/2025
Hello Regarding the order and the shipping I take away one star because I ordered the waffle maker on 28.12.2025 to receive it on 7.01.2026. No information on the site that it would not ship between December 28 and 2.01.2026. I had to call several times on January 5 to finally reach the person in charge of shipping. She had difficulty telling me that my waffle maker would be sent on the 5th, so the day of my call. I finally received it on January 7, 2026. I tried them the same day and regarding the device nothing to say it is perfect. Perfect Belgian waffle and top croque monsieur.
Translated reviews
C
CAROLE O.
Rating: 4 out of 5
following a purchase from 28/12/2025
Good products that deserve better packaging
Translated reviews
Response from LAGRANGE
Hello,
Thank you for your feedback. We are delighted that you appreciate the quality of our products, and we take your comment regarding the packaging into account in order to continue improving.
We wish you an excellent day.
The Lagrange team
E
ELISABETH B.
Rating: 4 out of 5
following a purchase from 12/12/2025
Hello, after several exchanges and mishaps (package blocked by the carrier), I was able to receive the ordered product, thanks to the Lagrange sales team and their professionalism. Unfortunately, the lid of the pizza oven was slightly dented! We had to disassemble and straighten it. But it works perfectly.
Translated reviews
O
OLIVIER B.
Rating: 4 out of 5
following a purchase from 24/12/2025
Order of a refurbished product, which works perfectly, and is super convenient to use. However, the shipping and transport times were very long.
Translated reviews
C
CORINNE M.
Rating: 4 out of 5
following a purchase from 21/12/2025
My plates work but the cooking is uneven... what is the purpose of the piece delivered alongside??
Translated reviews
Response from LAGRANGE
Hello,
Thank you for your feedback.
The piece delivered alongside is a clamping tool to be placed on the handles of the waffle maker. It helps to compress the waffles well during cooking for a more uniform result.
We wish you a very nice day.
The Lagrange team
D
DELPHINE M.
Rating: 4 out of 5
following a purchase from 21/12/2025
Quality product, well packaged. However, the order was placed very shortly before the holidays and took longer than expected to be delivered.
Translated reviews
L
LAURENT M.
Rating: 4 out of 5
following a purchase from 14/12/2025
It's a shame that the product is made in China (PRC)
Translated reviews
Response from LAGRANGE
Hello,
Thank you for your feedback. We completely understand your comment regarding manufacturing in China. For some devices, production abroad is unfortunately necessary, particularly for cost and availability reasons of technical components.
However, at Lagrange, all stages of development, design, testing, and quality control are carried out here in France. This allows us to ensure that each product meets our standards of performance and durability, and to continue supporting innovation and French expertise.
We wish you an excellent day.
The Lagrange team
O
OLIVIER M.
Rating: 4 out of 5
following a purchase from 16/12/2025
One nuance: there is a bit too much sugar in the flavors.
Translated reviews
A
ANNETTE J.
Rating: 1 out of 5
following a purchase from 14/12/2025
Timely delivery and great design. Very good result and flawless function. In particular, the ceramic pans are super. Unfortunately, one of the plastic nipples for holding the top glass plate broke.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 