Customer reviews of LAGRANGE

The device is great but for waffles, on one side the cooking and shape are perfect but on the other side, the shape and cooking are not great. I followed exactly what was noted. If there is another tip for cooking, I am interested. As for the waffles, the recipe and the result at the end of cooking are great. Thank you

I still have not received the package even though it was scheduled for Friday the 19th. I left without it, on vacation, at friends' where I was supposed to give it on 12/26.

Product conforms to the order. Only the delivery time was a bit longer than announced.

Perfect

Order placed on a serious and fast site

Poorly fixed heating rod of the raclette device

Very good device meets our expectations but delivery a bit long otherwise top thanks

Summary operating information in the user manual. No explanations on the different times (heating time before flipping, flipping and vague cooking time)

Your dough recipe is too thick

I could not benefit from a 10% discount for my first purchase because I did not see this possibility at the time of ordering. It should have been proposed more clearly before payment.

The stone of the pierrade is chipped

Very good

TB

Damaged package

I received a waffle maker when I ordered a raclette machine; this is unacceptable! It is a gift for Christmas which is in 6 days!

I never received my order.

I bought the "tarti waffles"; I prepared the batter and when I plugged in the device, my circuit breaker tripped. I changed the outlet, same issue. The next day I plugged it back in and after 1 second of heating, my circuit breaker tripped again. Dangerous device, the AI responded. I should have ordered online, for example on Amazon; it is true that I am not the only one having this problem. I am disappointed and no longer believe that buying French is a guarantee of quality. I contacted the AI which responded: Dangerous, defective device, do not plug it back in. After that, I went online and I am not the only one. I should have ordered online but not directly from Lagrange. I am very disappointed and doubt that buying French is a guarantee of quality.

Too bad the panini plates were not available and could not be ordered at the same time even if the delivery of the plates could have been different.

Good

My waffles are not cooked, they remain white and soft even with the crispy function and the setting on 3

Quality item and fast delivery but very long order preparation time (shipping) (one week) but the main thing is the quality of the product.

Satisfied

No problem with the delivery, but there is an issue with the device after the first use, one handle came loose! Device to be returned for warranty. Too bad!!

Hello, An order from November 28, an erroneous shipment from Lagrange, my return within the deadline, the return from Lagrange on December 14 still not received. And I make all the intermediate calls. Best regards, Franck

Very good product except for the delivery which was too long. Delayed the first time then returned to the distribution site where I had to wait 5 days without news or tracking of the package. Too bad.

Very good

Not disappointed with my purchase, good quality for a crepe maker and waffle maker. I even think of buying the different accessories.

Very good

Still waiting for our delivery. Non-existent customer service, first and last time

A fixing screw and other elements were missing from the box of my fondue, this should be checked before shipping.

I received my package only 10 days later!!!! Delivery problem for 3 days.... finally a change of pickup point!!!! Not great......

Quality material although a bit expensive

Incredible! I received the wrong waffle maker and an assortment of plates for both the correct and incorrect waffle maker. Customer service is slow and does not pay attention to the explanations given in the complaint (for example, the shipping address that has changed in the meantime). I will have to waste time going to ship the products received by mistake and wait for my order again. What a disappointment!

It's an excellent product, very high quality, however, the first order by delivery was a failure because the product was poorly protected, arrived all damaged, it had to be returned, then I had to reorder another one to pick up directly in the store. Unpleasant experience!

Fast delivery, protected package, and in accordance with my order. I am satisfied!

Fast delivery and good packaging

Effective and fast

Update the pickup points

Please adapt the contents to the size of the box. Thank you

The products arrived on time, the only downside was that the container was only sealed with a low-quality adhesive strip that did not make the package airtight, as if it had been opened.