The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
Hello. Allow me to extend my best wishes for this new year. Regarding my order, I tried to reach you by phone but without success as I had no information regarding the delivery time. I have trusted Lagrange for many years and I find it unfortunate that this service is not optimized. Best regards. Mr. Morin Michaël
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ERIC H.
Rating: 5 out of 5
following a purchase from 15/12/2024
Fast and careful shipping
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CORINNE A.
Rating: 5 out of 5
following a purchase from 16/12/2024
5 out of 5 excellent site.
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FABRICE C.
Rating: 5 out of 5
following a purchase from 20/12/2024
The choice of quality material at a relatively affordable price.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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NICOLAS N.
Rating: 5 out of 5
following a purchase from 16/12/2024
I bought 2 waffle makers after receiving a 15% discount following a first order of a crepe maker. The link in the email took me directly to the list of promotional items; it was very clear and easy on the website.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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FRANCOISE M.
Rating: 5 out of 5
following a purchase from 16/12/2024
Very good
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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ISABELLE B.
Rating: 5 out of 5
following a purchase from 16/12/2024
Very good. Glad to find replacement parts for my crepe maker that is over 15 years old. Thank you Lagrange
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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BRUNO D.
Rating: 5 out of 5
following a purchase from 15/12/2024
Fast delivery and product meets my expectations.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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JEAN-PIERRE F.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very good and cheaper than in stores... Well done...
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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MARTINE P.
Rating: 5 out of 5
following a purchase from 17/12/2024
Clear site and involved customer service
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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PATRICK F.
Rating: 5 out of 5
following a purchase from 02/12/2024
Ergonomic, easy navigation
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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MURIELLE K.
Rating: 5 out of 5
following a purchase from 02/12/2024
The Lagrange site is easy to access and use. I was able to quickly find the product best suited to my needs,
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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JEAN GERARD L.
Rating: 5 out of 5
following a purchase from 14/12/2024
jdjdjd
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CAROLINE T.
Rating: 5 out of 5
following a purchase from 15/12/2024
Perfect and simple
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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VIRGINIE G.
Rating: 5 out of 5
following a purchase from 12/12/2024
Always very good
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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ALGASSIMOU D.
Rating: 5 out of 5
following a purchase from 12/12/2024
GOOD PRODUCT RECEIVED QUICKLY. VERY SATISFIED
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CYPRIEN M.
Rating: 5 out of 5
following a purchase from 12/12/2024
Order matching the description, shipped quickly and well packaged
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CHAFIQUE D.
Rating: 5 out of 5
following a purchase from 13/12/2024
The site is well organized.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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CLARA H.
Rating: 5 out of 5
following a purchase from 13/12/2024
Very satisfied!
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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MIREILLE G.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very easy to order
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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DIDIER C.
Rating: 5 out of 5
following a purchase from 14/12/2024
Impeccable navigation and easy search
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MARTINE G.
Rating: 5 out of 5
following a purchase from 11/12/2024
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MARIE JOSEPHE G.
Rating: 5 out of 5
following a purchase from 17/12/2024
very good, package well wrapped, given as a gift. The person is very satisfied, delicious waffles. I recommend
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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DOMINIQUE F.
Rating: 5 out of 5
following a purchase from 12/12/2024
easy navigation on the site. The products are well presented and the comments are very clear. Perfect packaging, delivery by La Poste in the announced time.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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FRANK R.
Rating: 5 out of 5
following a purchase from 12/12/2024
Just a bit annoying to clean
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VIOLAINE O.
Rating: 5 out of 5
following a purchase from 10/12/2024
Simple, quick, effective. I recommend
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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LAURENT D.
Rating: 5 out of 5
following a purchase from 20/12/2024
Fast and compliant
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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MARINE H.
Rating: 5 out of 5
following a purchase from 15/12/2024
Simple and effective navigation. The main information appears clearly.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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CHRISTOPHE F.
Rating: 5 out of 5
following a purchase from 21/12/2024
Very good. Good product
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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DELPHINE V.
Rating: 5 out of 5
following a purchase from 20/12/2024
Very satisfied with my order
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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CORINNE G.
Rating: 5 out of 5
following a purchase from 20/12/2024
Very good
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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LAURENT C.
Rating: 5 out of 5
following a purchase from 05/12/2024
practical and easy to use
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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MARION H.
Rating: 5 out of 5
following a purchase from 21/12/2024
Very good
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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DOMINIQUE T.
Rating: 5 out of 5
following a purchase from 11/12/2024
very pleasant site to visit
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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BERNARD L.
Rating: 5 out of 5
following a purchase from 11/12/2024
VERY GOOD
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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CLOE L.
Rating: 5 out of 5
following a purchase from 19/12/2024
Great! Fast delivery, product always of quality!
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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MONIQUE L.
Rating: 5 out of 5
following a purchase from 08/12/2024
Clear navigation site and perfect delivery times
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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LEPRETRE C.
Rating: 5 out of 5
following a purchase from 10/12/2024
The ice cream maker is easy to use and gives excellent results. My raspberry sorbet was very appreciated. I liked the fast and free delivery mode.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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PAULINE D.
Rating: 1 out of 5
following a purchase from 12/12/2024
One star because we cannot give less... This is our second purchase, Lagrange was synonymous with quality and durability for us, what a disappointment!!! Upon receiving our order (which was supposed to be a Christmas gift), we had the unpleasant surprise of discovering a raclette service in deplorable condition, one wonders if we were really sent a new device?! The packaging and protections were intact, so it is not a delivery problem. The cooking plate is scratched, the cooking stone is damaged in two places, small broken pieces of plastic floating at the bottom of the box, the heating plate is deformed and touches the plastic base (super dangerous!), all these defects must have been present before shipping... In short, unacceptable and disrespectful towards customers, especially given the price!! Of course, we sent an email to customer service as soon as we received the order to request a return and a refund, but we are still waiting for their response for 2 weeks... To date, still no solution!! This confirms the little consideration regarding customer satisfaction, in short, run away!
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Response from LAGRANGE
Hello, We are sincerely sorry for the experience you had with your order. What you describe does not reflect the quality and service standards we uphold at Lagrange for nearly 70 years. Your feedback alerts us to several points that require immediate attention. To quickly resolve this situation, we invite you to contact us again Ingrid via our dedicated customer satisfaction address: [email protected], or by phone at 04 78 86 40 40. We will do everything possible to prioritize your request. We hope you will give us the opportunity to regain your trust. Again, our apologies for this situation and thank you for taking the time to share your feedback with us. The Lagrange team
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SOPHIE D.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very good because we can find spare parts.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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