The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
Difficult site to visit, not very clear / poor navigation
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Response from LAGRANGE
Hello, Thank you for your comment. We are actively working to improve the customer experience on our site. We hope that you will still be satisfied with our products. The Lagrange team.
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RENAUD N.
Rating: 3 out of 5
following a purchase from 20/11/2023
The website provides the expected services. The preparation time for the shipment seemed unusually long. (About 4 working days if I remember correctly) (the delivery then took place within a normal timeframe)
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Jean Pierre G.
Rating: 4 out of 5
following a purchase from 24/11/2023
No delivery problem
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DENIS H.
Rating: 4 out of 5
following a purchase from 23/11/2023
Easy to use
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MARION R.
Rating: 4 out of 5
following a purchase from 22/11/2023
the site is easy to use
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Philippe R.
Rating: 4 out of 5
following a purchase from 23/11/2023
I check 4 stars and it systematically shows 5. I do not agree
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FRANCOIS B.
Rating: 3 out of 5
following a purchase from 14/11/2023
Insufficient packaging, internal box damaged. Not a big deal since it's not for a gift, but it could have been...
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Response from LAGRANGE
Hello, please excuse us for this inconvenience. We sincerely hope that you will like the product. Have a nice day!
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ISABELLE R.
Rating: 4 out of 5
following a purchase from 13/11/2023
Good no problems nothing to report
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PHILIPPE B.
Rating: 4 out of 5
following a purchase from 22/11/2023
Reliable site, fast delivery
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MARTINE C.
Rating: 4 out of 5
following a purchase from 10/11/2023
User-friendly site, facilitates orders
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MURIELLE K.
Rating: 4 out of 5
following a purchase from 18/11/2023
The site is quite pleasant and it is easy enough to find the product you are looking for..
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CARINE A.
Rating: 4 out of 5
following a purchase from 17/11/2023
no comments
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SYLVIANE B.
Rating: 4 out of 5
following a purchase from 03/11/2023
Cardboard packaging arrived damaged
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JEAN-PAUL P.
Rating: 4 out of 5
following a purchase from 20/11/2023
High quality products, a bit expensive, impeccable delivery.
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CLAUDE M.
Rating: 4 out of 5
following a purchase from 10/11/2023
Good service, except for the delivery location which was changed without giving me a reason.
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NOLWENN G.
Rating: 3 out of 5
following a purchase from 28/10/2023
Very nice product I was unlucky with two ordered devices one was broken and the other a bowl was damaged. Very good responsiveness from customer service but it would be good if the products were well checked before shipping and the packaging lacks protection.
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CAROLE H.
Rating: 3 out of 5
following a purchase from 13/11/2023
The product has not yet been tested.
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Response from LAGRANGE
Thank you for your order. We hope you will like the product. Have a nice day!
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CLAIRE M.
Rating: 4 out of 5
following a purchase from 13/11/2023
Very good! Just a shame to pay as much in shipping fees as for the product. Open delivery to a pickup point?
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NOËLLE C.
Rating: 2 out of 5
following a purchase from 08/11/2023
Product poorly packaged: box shattered upon receipt... the device doesn't seem damaged: we will know more about its operation at Christmas since it's a gift...
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Response from LAGRANGE
Hello, We are very sincerely sorry for this inconvenience. Can you send an email with photos to Ingrid who handles customer service at [email protected]? She will try to respond to you as soon as possible to find the best solution for you. We wish you a nice day! The LAGRANGE team
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NICOLE F.
Rating: 3 out of 5
following a purchase from 24/10/2023
Hello, Despite the oil put on the plates, the waffle batter stuck? Best regards.
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VERONIQUE S.
Rating: 4 out of 5
following a purchase from 02/11/2023
Good overall product, a bit expensive as you need a lot of it.
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PHILIPPE B.
Rating: 4 out of 5
following a purchase from 01/11/2023
Relatively user-friendly site, products conform to descriptions and photos.
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Response from LAGRANGE
Hello, Thank you very much for this positive feedback. We wish you a nice day! The LAGRANGE team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/10/2023
Problem encountered with a product whose box was empty as well as a cardboard package (sending a replacement product) whose edge was completely torn and was reinforced by the post. Mechanical accident or malicious opening? Attention to logistics.
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Lucie S.
Rating: 4 out of 5
following a purchase from 28/10/2023
Very easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2023
nothing to report - perfect
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FRANCOISE G.
Rating: 4 out of 5
following a purchase from 26/10/2023
Delivery a bit long if you need the material!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2023
Very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2023
Good product, correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2023
Impeccable delivery, fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2023
Clear and simple site. Good order processing.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/10/2023
Fast shipping, but the box was open (???). Apparently, the tape used by the shipping service was not wide enough or there was a problem with the carrier. Everything arrived well, but this is quite disconcerting, a subject to check with Lagrange.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2023
I found what I wanted, too bad there aren't more flavor choices. Otherwise, I recommend, great taste but a bit long delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2023
Very practical.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2023
quick and efficient delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2023
Well-designed and intuitive site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/09/2023
Accessory too expensive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/09/2023
Very satisfied with the product but not with the packaging for delivery. The box was torn on one side and was reinforced by the post. Heavy devices need to be secured for shipping. Fortunately, the waffle maker was not damaged.
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Response from LAGRANGE
Hello, thank you for your feedback. We are sincerely sorry if the box received was damaged, we will pass this information to our customer service. We remain at your disposal. Best regards, The LAGRANGE team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2023
Easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2023
Delivery scheduled for Friday, received the following Monday. Order remained blocked at the post office
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