The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
The bowl of my blender cracked on the first use while making soup
Translated reviews
Response from LAGRANGE
Hello, Thank you for your message. We are sorry, your bowl may have been defective... I invite you to contact Ingrid who handles our consumer service so she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
M
MICHEL R.
Rating: 4 out of 5
following a purchase from 09/01/2025
Some updates need to be made
Translated reviews
I
ISABELLE C.
Rating: 4 out of 5
following a purchase from 09/01/2025
I am satisfied with my order.
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
F
FARIDA O.
Rating: 3 out of 5
following a purchase from 09/01/2025
We can't find everything
Translated reviews
Response from LAGRANGE
Hello, How can I help you? Which item(s) can't you find? Thank you, Marie
A
ALEX B.
Rating: 4 out of 5
following a purchase from 02/01/2025
Good. I like the mention 'In stock' or 'Unavailable'. Fast and careful shipping.
Translated reviews
G
GERARD R.
Rating: 4 out of 5
following a purchase from 28/12/2024
Nothing to report.
Translated reviews
N
NICOLAS G.
Rating: 4 out of 5
following a purchase from 22/12/2024
A bit too much harassment to give a review. Let us do it if we wish.
Translated reviews
S
SOPHIE T.
Rating: 3 out of 5
following a purchase from 06/01/2025
Pot for making fresh cheese very practical but would deserve to hold 2 liters of milk. Because being able to put only one liter of milk, once drained, there is not much fresh cheese.
Translated reviews
G
GERARD F.
Rating: 4 out of 5
following a purchase from 23/11/2024
Easily found on the site a set to save a bit (waffle maker and plate sets)
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
N
NADINE D.
Rating: 4 out of 5
following a purchase from 05/01/2025
Delivery a bit long
Translated reviews
E
EMMANUELLE F.
Rating: 4 out of 5
following a purchase from 30/12/2024
Satisfied
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
M
MARCEL B.
Rating: 4 out of 5
following a purchase from 29/12/2024
This was our first direct order from your site. Shipping and receipt without problem. I regretted that there was no discount even minimal for the case where we took several devices: we were considering taking 2x4 rather than 1x8.
Translated reviews
R
ROGER B.
Rating: 4 out of 5
following a purchase from 28/12/2024
For the sake of economy, why heat both accesses when one is enough in some cases, on the TOASTER? Thank you for your response. R.Bonnet Nantes
Translated reviews
B
BEATRICE L.
Rating: 4 out of 5
following a purchase from 17/12/2024
Package well packaged, received on the agreed date
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
L
LAURENT F.
Rating: 4 out of 5
following a purchase from 21/12/2024
Order of the part on the site and delivery. Perfect! However, I think the connector of the waffle maker is too fragile or too exposed.
Translated reviews
E
EVE L.
Rating: 4 out of 5
following a purchase from 16/12/2024
Quick and easy search
Translated reviews
J
JULIEN G.
Rating: 3 out of 5
following a purchase from 13/12/2024
There is a space to ask questions when ordering, but no response is provided... so it's useless (it really doesn't seem serious). I will order on Amazon next time...
Translated reviews
Response from LAGRANGE
Hello, We are sorry for your experience and completely understand your frustration. We have recently completed a complete redesign of our website and implemented new services, such as a chatbot to answer your questions in real-time. However, we still encounter some minor technical issues from time to time. Please know that we are actively working to resolve these issues to improve your experience. We hope to have the opportunity to convince you of our seriousness and commitment to our customers during your next visit. Thank you for your feedback that helps us move forward! Marie
E
ENZO V.
Rating: 4 out of 5
following a purchase from 12/12/2024
In perfect condition
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
M
MARIE H.
Rating: 4 out of 5
following a purchase from 14/12/2024
I bought the refurbished pierrade. Very happy. Note that the raclette was missing and one of the plate's fixings is broken. But that doesn't affect the use!
Translated reviews
E
ERIC M.
Rating: 4 out of 5
following a purchase from 10/12/2024
too few technical characteristics
Translated reviews
A
AUDE M.
Rating: 4 out of 5
following a purchase from 10/12/2024
Super simple and quick for the order. And especially a very good packaging.
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
N
NICOLE L.
Rating: 3 out of 5
following a purchase from 09/12/2024
Delivery went very well but spare part too expensive....
Translated reviews
E
EMMANUEL D.
Rating: 3 out of 5
following a purchase from 09/12/2024
The joint sent does not correspond to my blender while the base does.
Translated reviews
E
EDITH N.
Rating: 4 out of 5
following a purchase from 12/12/2024
Great waffle maker, it's perfect.
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
L
LAETITIA P.
Rating: 4 out of 5
following a purchase from 14/12/2024
I would like to change my purchase, the plates do not fit. Other than that, I am satisfied. Best regards.
Translated reviews
Response from LAGRANGE
Hello, Thank you for your message. I invite you to contact Ingrid who handles our customer service so that she can assist you. Here is her email address: [email protected] We wish you a great day! Marie
R
RICHARD D.
Rating: 4 out of 5
following a purchase from 14/12/2024
Another Lagrange utensil in my kitchen and it works wonderfully. A small downside is that the additional plates are relatively expensive, hence my rating of 4.
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
V
VALERIE K.
Rating: 3 out of 5
following a purchase from 02/12/2024
I ordered a seal and had to go through a package that was delivered to a relay point: in addition to the cost and the trip, the size of the package is absurd and it's a total waste, I don't understand this choice rather than sending this seal by mail.
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your feedback. We take every opinion into account to continuously improve. We wish you a great day! Marie
A
ANNE G.
Rating: 3 out of 5
following a purchase from 01/12/2024
Just after my purchase and after the first use, a chip appeared on the exterior coating of the waffle maker, I informed the brand via their website, my request went unanswered. New message on December 24, 2024, still no response, which justifies my rating.
Translated reviews
Response from LAGRANGE
Hello, Thank you for your message. We apologize for our delayed response, our company was closed during this holiday period. I invite you to contact Ingrid who handles our customer service so she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
C
CHRISTOPHE E.
Rating: 4 out of 5
following a purchase from 12/12/2024
Nothing to report.
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
O
ODILE C.
Rating: 4 out of 5
following a purchase from 09/12/2024
item meets my request
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
C
CHABRIER S.
Rating: 4 out of 5
following a purchase from 14/12/2024
Very fast bookstore, very good item, very happy
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
P
PATRICK C.
Rating: 2 out of 5
following a purchase from 14/12/2024
Raclette service arrived defective, one of the glass plate supports is broken, no piece in the packaging box, so the problem lies in the manufacturing or packaging line, so the quality control leaves much to be desired!
I am willing to buy made in France products, provided that manufacturing, safety, durability, etc. are up to standard, ....
So during the holidays, I who wanted to treat myself and my guests, it was a failure, I had to change the menu, very big disappointment.
I am waiting for the _08 January reopening of the LAGRANGE factory for the follow-up
Translated reviews
Response from LAGRANGE
Hello, Thank you for your message. We are sincerely sorry, there must have been a problem during transport. I invite you to contact Ingrid who takes care of our customer service so she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
L
LYSIANE B.
Rating: 4 out of 5
following a purchase from 29/11/2024
Functional site
Translated reviews
M
MARIE-JOSE G.
Rating: 4 out of 5
following a purchase from 06/12/2024
Satisfied, easy order and fast delivery
Translated reviews
S
SYLVAIN S.
Rating: 4 out of 5
following a purchase from 12/12/2024
Well-designed device, top design. Small downside, the power cord could have been oriented towards the outside of the device.
Translated reviews
A
ALAIN P.
Rating: 4 out of 5
following a purchase from 02/12/2024
The site could show more clarity in the offers and better organize them. I had to cancel an order to place another one afterwards. Customer service was not very involved during my call, but the necessary was done without obstacles.
Translated reviews
C
CAROLE G.
Rating: 4 out of 5
following a purchase from 29/11/2024
Easy-to-access and use site, products easy to find, fast shipping. For delivery, the box was not suitable for the product, a bit damaged but the product was in another box inside, maybe it should be protected with bubble wrap or something else.
Translated reviews
D
DAVID M.
Rating: 4 out of 5
following a purchase from 30/11/2024
Nothing to report
Translated reviews
D
DEBORAH B.
Rating: 4 out of 5
following a purchase from 01/12/2024
I just ordered, I can't judge the site in its entirety as I haven't browsed it
Translated reviews
D
DOMINIQUE P.
Rating: 3 out of 5
following a purchase from 11/12/2024
Navigation on the site, ordering and delivery were top-notch. However, I am very disappointed because I ordered a blue abyss waffle maker and it is all BLACK! Since it's a gift, I just noticed it. It's very disappointing.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 