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S
Rating: 5 out of 5
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Customer reviews of LAGRANGE
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9,6
/10
Overall rating: 9,6 out of 10
Based on 6 195 published reviews
Summary of reviews
The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
Reviews 2, 4 and 5 stars
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Rating: 5 out of 5
Easy to use, good advice and especially easy recipes to make
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R
Rating: 5 out of 5
Top!
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Have a nice day and see you soon at LAGRANGE Marie
L
Rating: 5 out of 5
I ordered a waffle maker, the product arrived with a broken part (probably a problem during transport). I contacted customer service who responded within the day. Waffle maker returned at Lagrange's expense and exchanged in record time, in less than a week the new waffle maker was at my home. Never encountered such a responsive and efficient customer service, Lagrange is certainly a top company. And the product is just perfect.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback, we are sincerely delighted with your experience. We are a small business and the satisfaction of our customers is our priority! Have a nice day and see you soon at LAGRANGE Marie
H
Rating: 5 out of 5
Very good transaction. )
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B
Rating: 5 out of 5
Perfect
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I
Rating: 5 out of 5
Super well-made site, the package is tracked and delivery is very fast. I recommend
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback. We are a small business and the satisfaction of our customers is our priority! Have a nice day and see you soon at LAGRANGE Marie
P
Rating: 5 out of 5
Efficiency. Compliance. Speed
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O
Rating: 4 out of 5
good site
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H
Rating: 5 out of 5
Simple, fluid and clear website. We get the essential information quickly.
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Y
Rating: 5 out of 5
nothing to report
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C
Rating: 5 out of 5
Fast, well packaged, top-notch customer service. Bravo!
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M
Rating: 4 out of 5
Very good
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M
Rating: 5 out of 5
Easy to use. The yogurts turn out well. I use 1 L of milk (instead of the recommended 1.5 L) because it's easier to measure and the size of the yogurt is closer to store-bought ones. I haven't tested the cheese-making mode yet.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Have a great day and see you soon at LAGRANGE Marie
E
Rating: 5 out of 5
Nothing to complain about.
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J
Rating: 5 out of 5
Ergonomic site, efficient delivery. The Lagrange Super 2 traditional waffle maker works very well. You quickly get the hang of it, and it's super easy to use. The cast aluminum plates do not stick: I only needed to oil them once to make 20 waffles. Top-notch! To my knowledge, this is the only waffle maker on the market offering plates without non-stick coating, thus without PFAS (PTFE, PFOA, etc.), which are eternal pollutants and ultra-toxic. See the investigation by Le Monde on this subject: 'Eternal Pollutants: Map of Europe Contamination by PFAS'. The link: https://www.lemonde.fr/les-decodeurs/article/2023/02/23/polluants-eternels-explorez-la-carte-d-europe-de-la-contamination-par-les-pfas_6162942_4355770.html?lmd_medium=al&lmd_campaign=envoye-par-appli&lmd_creation=ios&lmd_source=default
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback. We are also delighted that you like our historic Super 2 waffle maker! Have a great day and see you soon at LAGRANGE Marie
A
Rating: 5 out of 5
Everything went well, delivery was neat
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I
Rating: 5 out of 5
Effective tracking of spare parts
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D
Rating: 5 out of 5
Easy to find what suits us
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B
Rating: 4 out of 5
Product meets expectations but had to call customer service for updates on the order, so satisfaction is mixed
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J
Rating: 5 out of 5
Easy-to-use site with a great promotion for placing an order
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C
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Easy to use for choosing the product and accessories
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J
Rating: 5 out of 5
Quality and service are top-notch
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A
Rating: 4 out of 5
Easy-to-access site, delivery in 10 days instead of the 5 days mentioned on the site.
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A
Rating: 5 out of 5
Everything went well from the order to the receipt.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
S
Rating: 5 out of 5
Fast and compliant delivery. No problem
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
M
Rating: 5 out of 5
Happy with the product and the service!!!!
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Response from LAGRANGE
Hello, We are delighted that your experience with LAGRANGE has been positive for you! Thank you very much, Marie
P
Rating: 4 out of 5
Sometimes bugs with older versions of Safari (Apple): impossible to close the foreground window
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Response from LAGRANGE
Hello, Thank you for your comment. We are indeed experiencing some display issues with Safari, our teams are mobilized to find the appropriate solution. Thank you again for your order. The Lagrange team.
A
Rating: 2 out of 5
Product received with more than 2 weeks delay....
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Response from LAGRANGE
Hello, We were indeed victims of our success during Black Friday, which is why delivery times were longer than usual. Please know that all the staff of our SME have been mobilized to ship orders as quickly as possible. We sincerely apologize for this setback and hope you will be fully satisfied with your order. The Lagrange team.
J
Rating: 5 out of 5
Great, customer service is attentive, package received on time following my request. I recommend.
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B
Rating: 2 out of 5
It is not easy to find the references of the pans corresponding to the raclette machine.
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N
Rating: 5 out of 5
Good product, good service.
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Response from LAGRANGE
Hello, Thank you for your positive feedback. Best regards, Marie
C
Rating: 5 out of 5
Simple and quick, excellent order tracking
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback. Best regards, Marie
L
Rating: 5 out of 5
very good service
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C
Rating: 5 out of 5
Great brand!!! So happy
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
L
Rating: 5 out of 5
Always of very good quality.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback. Best regards, Marie
N
Rating: 5 out of 5
Everything is very good
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R
Rating: 5 out of 5
Top!
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G
Rating: 5 out of 5
Heats very well
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Response from LAGRANGE
Hello, Thank you for your positive feedback. Best regards, Marie