The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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LAURENCE C.
Rating: 4 out of 5
following a purchase from 25/03/2025
Very good! Fast shipping, quality material!
A small downside for the churros plates: the indicated recipe gives a very thick dough that is very difficult to spread and the result is really disappointing...
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We will propose new churros recipes! We wish you a great day! Marie
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JACKY P.
Rating: 4 out of 5
following a purchase from 14/03/2025
R to D
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ELISE M.
Rating: 4 out of 5
following a purchase from 06/03/2025
Very nice design.
Heating a bit slow.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We take your comment into account. We wish you a great day! Marie
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CECILE R.
Rating: 4 out of 5
following a purchase from 17/03/2025
the order is easy
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OLGA V.
Rating: 4 out of 5
following a purchase from 03/03/2025
Happy with my purchase.
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SOPHIE L.
Rating: 2 out of 5
following a purchase from 01/03/2025
Delivery was random, it was postponed without reason since the store was open and not closed as stated in the email.
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Response from LAGRANGE
Hello, Thank you for taking the time to share your experience with us, and we are truly sorry to hear that the delivery did not meet your expectations. Your feedback is valuable and helps us improve our services. Thank you for your understanding. Best regards, The Lagrange.fr team
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SIMONE V.
Rating: 4 out of 5
following a purchase from 06/03/2025
Clear, fast site
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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PASCAL H.
Rating: 4 out of 5
following a purchase from 08/03/2025
Delivery and deadlines respected. Refurbished raclette machine, upon unpacking it appeared that one of the two metal legs was slightly bent (one side is no longer in contact with the table surface). Otherwise, the machine is working properly for now.
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CHRISTIAN M.
Rating: 4 out of 5
following a purchase from 04/03/2025
Order without problems, package arrived well. All OK
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SOPHIE J.
Rating: 4 out of 5
following a purchase from 18/02/2025
Good.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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FREDERIC B.
Rating: 4 out of 5
following a purchase from 01/03/2025
Fast, careful shipping.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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ANNIE C.
Rating: 4 out of 5
following a purchase from 18/02/2025
The order corresponds to the item ordered for a broken handle shortly after receiving the waffle maker as a Christmas gift.
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CLELIA G.
Rating: 4 out of 5
following a purchase from 18/02/2025
I enjoyed shopping on the Lagrange website. The delivery was well done, I have nothing to complain about. The only point that could be optimized is the categorization of products during searches.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a wonderful day! Marie
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OUARRA Y.
Rating: 2 out of 5
following a purchase from 13/02/2025
When you take the warranty extension, the end date of the warranty is not indicated.
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Response from LAGRANGE
Hello, Thank you very much for your feedback. We take our customers' comments into great consideration. Your satisfaction is our priority. We wish you a wonderful day! Marie
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MARIE JOSE P.
Rating: 4 out of 5
following a purchase from 21/02/2025
Good receipt of my order, but unfortunately not the right plates. So waiting for a refund.
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CHRISTINE B.
Rating: 4 out of 5
following a purchase from 05/02/2025
Pleasant site and good recipes!
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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FONTAINE A.
Rating: 4 out of 5
following a purchase from 16/02/2025
The flavors for the yogurts are super good and good value, I recommend.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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MARJORY M.
Rating: 2 out of 5
following a purchase from 16/02/2025
The device arrived completely damaged and useless and the replacement was very slow. No delivery information, so we had to stay home every day. Really very disappointing. We chose a French company to avoid using Amazon.
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Response from LAGRANGE
Hello, We are sincerely sorry for this disappointing experience. Receiving a damaged device and experiencing delays for its replacement is not up to the service we wish to offer. We also understand the discomfort caused by the lack of information about the delivery. Please know that we take your feedback very seriously and are constantly looking to improve our services. Do not hesitate to contact our customer service so that we can find a satisfactory solution for you: [email protected] Thank you for choosing our company, we hope to have the opportunity to offer you a better experience in the future. Best regards, Marie
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ADRIAN M.
Rating: 4 out of 5
following a purchase from 16/02/2025
No problem, delivery as expected. Improvement point, review the size of the package (too large) compared to the ordered product.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We take your feedback into account. We wish you a great day! Marie
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MARIE- JO P.
Rating: 4 out of 5
following a purchase from 01/02/2025
..for the delivery, I was not warned that it had arrived but it arrived on a Saturday and I think it was up to Colissimo to notify me but it arrived well within the deadlines.
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STEPHANIE R.
Rating: 4 out of 5
following a purchase from 31/01/2025
Fast, well packaged but very bulky, product conforms to good quality.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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JACQUES L.
Rating: 4 out of 5
following a purchase from 30/01/2025
Very easy to use site
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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OLIVIER H.
Rating: 4 out of 5
following a purchase from 10/02/2025
Hello, it would be good to specify if your waffle plates are dishwasher safe or what is the best way to clean them. And a few small recipes would be welcome. Best regards. O.H.
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Response from LAGRANGE
Hello, We advise against putting your plates in the dishwasher. To clean them, you can use a soft sponge with a little dish soap and dry them with a cloth. You will find several recipes here: https://lagrange.fr/fr/module/cookrecipe/categorypage?id_category=22 as well as on our social networks :) We wish you a great day! Marie
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DANIELLE M.
Rating: 4 out of 5
following a purchase from 11/02/2025
always good products - too bad some scents are being discontinued (peach) - nothing to say about fast delivery, well-prepared package
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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AMANDINE P.
Rating: 4 out of 5
following a purchase from 08/02/2025
The plates are functional and non-stick. The size is a bit odd (rectangular) so not necessarily suitable for all loaves of bread. The price is high for plates, in addition to the price of the basic appliance.
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NADINE M.
Rating: 4 out of 5
following a purchase from 07/02/2025
Very fast delivery. Item a bit expensive.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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HUBERT H.
Rating: 4 out of 5
following a purchase from 03/02/2025
The brand of the family waffle maker for 4 generations!
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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PASCAL D.
Rating: 4 out of 5
following a purchase from 02/02/2025
Missing article easily found on the Lagrange website with correct delivery.
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HELOISE R.
Rating: 4 out of 5
following a purchase from 21/01/2025
Small bubbles barely noticeable on the device's shell. I did not expect the plates to be non-dishwasher safe.
Good quality material.
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FREDERIC P.
Rating: 2 out of 5
following a purchase from 20/01/2025
The bowl of my blender cracked on the first use while making soup
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Response from LAGRANGE
Hello, Thank you for your message. We are sorry, your bowl may have been defective... I invite you to contact Ingrid who handles our consumer service so she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
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MICHEL R.
Rating: 4 out of 5
following a purchase from 09/01/2025
Some updates need to be made
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ISABELLE C.
Rating: 4 out of 5
following a purchase from 09/01/2025
I am satisfied with my order.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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ALEX B.
Rating: 4 out of 5
following a purchase from 02/01/2025
Good. I like the mention 'In stock' or 'Unavailable'. Fast and careful shipping.
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GERARD R.
Rating: 4 out of 5
following a purchase from 28/12/2024
Nothing to report.
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NICOLAS G.
Rating: 4 out of 5
following a purchase from 22/12/2024
A bit too much harassment to give a review. Let us do it if we wish.
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GERARD F.
Rating: 4 out of 5
following a purchase from 23/11/2024
Easily found on the site a set to save a bit (waffle maker and plate sets)
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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NADINE D.
Rating: 4 out of 5
following a purchase from 05/01/2025
Delivery a bit long
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EMMANUELLE F.
Rating: 4 out of 5
following a purchase from 30/12/2024
Satisfied
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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MARCEL B.
Rating: 4 out of 5
following a purchase from 29/12/2024
This was our first direct order from your site. Shipping and receipt without problem. I regretted that there was no discount even minimal for the case where we took several devices: we were considering taking 2x4 rather than 1x8.
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