English 
R
Rating: 4 out of 5
For the sake of economy, why heat both accesses when one is enough in some cases, on the TOASTER? Thank you for your response. R.Bonnet Nantes
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Customer reviews of LAGRANGE
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 195 published reviews
Summary of reviews
The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
Reviews 2 and 4 stars
Reset filtersB
Rating: 4 out of 5
Package well packaged, received on the agreed date
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
L
Rating: 4 out of 5
Order of the part on the site and delivery. Perfect! However, I think the connector of the waffle maker is too fragile or too exposed.
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E
Rating: 4 out of 5
Quick and easy search
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E
Rating: 4 out of 5
In perfect condition
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
M
Rating: 4 out of 5
I bought the refurbished pierrade. Very happy. Note that the raclette was missing and one of the plate's fixings is broken. But that doesn't affect the use!
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E
Rating: 4 out of 5
too few technical characteristics
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A
Rating: 4 out of 5
Super simple and quick for the order. And especially a very good packaging.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
E
Rating: 4 out of 5
Great waffle maker, it's perfect.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
L
Rating: 4 out of 5
I would like to change my purchase, the plates do not fit. Other than that, I am satisfied. Best regards.
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Response from LAGRANGE
Hello, Thank you for your message. I invite you to contact Ingrid who handles our customer service so that she can assist you. Here is her email address: [email protected] We wish you a great day! Marie
R
Rating: 4 out of 5
Another Lagrange utensil in my kitchen and it works wonderfully. A small downside is that the additional plates are relatively expensive, hence my rating of 4.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
C
Rating: 4 out of 5
Nothing to report.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
O
Rating: 4 out of 5
item meets my request
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
C
Rating: 4 out of 5
Very fast bookstore, very good item, very happy
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
P
Rating: 2 out of 5
Raclette service arrived defective, one of the glass plate supports is broken, no piece in the packaging box, so the problem lies in the manufacturing or packaging line, so the quality control leaves much to be desired!
I am willing to buy made in France products, provided that manufacturing, safety, durability, etc. are up to standard, ....
So during the holidays, I who wanted to treat myself and my guests, it was a failure, I had to change the menu, very big disappointment.
I am waiting for the _08 January reopening of the LAGRANGE factory for the follow-up
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I am willing to buy made in France products, provided that manufacturing, safety, durability, etc. are up to standard, ....
So during the holidays, I who wanted to treat myself and my guests, it was a failure, I had to change the menu, very big disappointment.
I am waiting for the _08 January reopening of the LAGRANGE factory for the follow-up
Response from LAGRANGE
Hello, Thank you for your message. We are sincerely sorry, there must have been a problem during transport. I invite you to contact Ingrid who takes care of our customer service so she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
L
Rating: 4 out of 5
Functional site
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M
Rating: 4 out of 5
Satisfied, easy order and fast delivery
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S
Rating: 4 out of 5
Well-designed device, top design. Small downside, the power cord could have been oriented towards the outside of the device.
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A
Rating: 4 out of 5
The site could show more clarity in the offers and better organize them. I had to cancel an order to place another one afterwards. Customer service was not very involved during my call, but the necessary was done without obstacles.
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C
Rating: 4 out of 5
Easy-to-access and use site, products easy to find, fast shipping. For delivery, the box was not suitable for the product, a bit damaged but the product was in another box inside, maybe it should be protected with bubble wrap or something else.
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D
Rating: 4 out of 5
Nothing to report
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D
Rating: 4 out of 5
I just ordered, I can't judge the site in its entirety as I haven't browsed it
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S
Rating: 4 out of 5
From ordering to delivery, everything was perfect.
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N
Rating: 4 out of 5
Not enough clarity, too much mixing
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S
Rating: 4 out of 5
Nothing to report
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C
Rating: 2 out of 5
I couldn't order the color I wanted, it was marked available but impossible to validate the cart.
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P
Rating: 4 out of 5
Easy to consult site.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a wonderful day! Marie
J
Rating: 4 out of 5
Well-known company on our part. A small downside in the order tracking information.
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A
Rating: 4 out of 5
Easy site navigation, fast delivery. Satisfied with my orders.
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C
Rating: 4 out of 5
Fast and compliant delivery.
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R
Rating: 4 out of 5
Regarding the material: choice, accessories, price, and quality are impeccable. However, the delivery turned out to be chaotic, and customer service was completely off the mark. Either they didn't take the time to read my messages properly, or it's from a platform abroad where the responses are incongruous. Without this negative point regarding delivery/customer service, Lagrange deserves 5 stars. The waffle iron is of good quality, works very well, and the price (iron + 2 sets of plates) is very interesting, better than on other sales sites.
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T
Rating: 2 out of 5
What a surprise it was for me to return the yogurt maker and see that it was made in China. I had made a selection of made in France products, and for me, Lagrange, with its French flag on the logo, had local production. Unfortunately, this is not the case.
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Response from LAGRANGE
Hello, I am sincerely sorry that you are disappointed. Lagrange is indeed a French company, based in Lyon. The majority of our products are manufactured in France at our manufacturing workshop in Vourles (69). However, some items are made in China, and they fully comply with the specifications of our engineers. Thank you for your understanding. Best regards, Marie
C
Rating: 4 out of 5
Smooth site
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
E
Rating: 4 out of 5
No issues with the service but a problem during the payment, hacked credit card. After entering my information, the page disappeared and reappeared. A few days later, the bank blocked a withdrawal from a bizarre company based in Portugal.
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Response from LAGRANGE
Hello, Thank you for your message. We are sorry to hear about your misadventure. However, we have not had any security alerts of this type, the banking data on our site complies with current security protocols thanks to our partner Payplug (Banque Populaire). As a precaution, we also invite you to check the device (computer/phone) used during your purchase. The Lagrange team.
B
Rating: 4 out of 5
Very satisfied. The weight of the waffle maker is much lighter than the one I had 30 years ago.
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G
Rating: 4 out of 5
Satisfied.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
I
Rating: 4 out of 5
Very good.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
P
Rating: 4 out of 5
Fast and careful delivery.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
A
Rating: 4 out of 5
Perfect.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
C
Rating: 4 out of 5
As always, very good material
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