Customer reviews of LAGRANGE

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 6 195 published reviews
5 5 413 87% 4 472 8% 3 148 2% 2 61 1% 1 101 2%

Summary of reviews

The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.

Reviews 2 and 4 stars

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A
ANNIE D.
Rating: 4 out of 5
following a purchase from 13/03/2024
It's a pity that we can't buy just this waffle maker
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MIREILLE P.
Rating: 4 out of 5
following a purchase from 29/02/2024
A bit expensive, but at least the replacement accessories are exactly identical to the originals.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
J
JEAN LUC L.
Rating: 4 out of 5
following a purchase from 27/02/2024
SUPERB DEVICE
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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THOMAS P.
Rating: 4 out of 5
following a purchase from 11/03/2024
Fast shipping
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
D
DANIELE L.
Rating: 4 out of 5
following a purchase from 09/03/2024
ONE OF THE ITEMS DOES NOT FIT
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CHRISTOPHE G.
Rating: 4 out of 5
following a purchase from 28/02/2024
Easy to use
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GIONNET R.
Rating: 4 out of 5
following a purchase from 26/02/2024
Nothing to report
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AURÉLIEN G.
Rating: 4 out of 5
following a purchase from 24/02/2024
The site is clear, only the navigation in the recipes lacks clarity (a filter by device would really be a plus).
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Response from LAGRANGE
Hello, Thank you very much for your feedback. We take your advice into consideration. Best regards, Marie
M
MARC D.
Rating: 4 out of 5
following a purchase from 23/02/2024
Good
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ELISABETH G.
Rating: 4 out of 5
following a purchase from 24/02/2024
Apparently a good French brand
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback. We wish you a great day! Marie
B
Brigitte B.
Rating: 4 out of 5
following a purchase from 09/02/2024
correct
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VIRGINIE A.
Rating: 4 out of 5
following a purchase from 11/02/2024
I immediately found the item I was looking for. The item arrived very quickly.
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CATHERINE G.
Rating: 4 out of 5
following a purchase from 05/02/2024
The site is easy to navigate. Order well received, product well packaged. Item conforms to the details on the site.
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
P
PATRICE A.
Rating: 4 out of 5
following a purchase from 16/02/2024
Product arrived well and is compliant.
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LAURENCE M.
Rating: 4 out of 5
following a purchase from 13/02/2024
Very good
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Have a great day! Marie
C
CORGNOU D.
Rating: 4 out of 5
following a purchase from 13/02/2024
Good, delivery on time
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards! Marie
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AURORE J.
Rating: 4 out of 5
following a purchase from 03/02/2024
Very appreciated to have quality products "made in France" The purchase remains quite expensive
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
L
LUC B.
Rating: 4 out of 5
following a purchase from 06/02/2024
The snap-in connector is way too fragile. It should be soldered or made of a more durable material
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
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JACQUES A.
Rating: 4 out of 5
following a purchase from 19/01/2024
User-friendly site, nice to have a 'refurbished' section to browse, simple order to place. Correct follow-up by customer service.
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FYNAUT S.
Rating: 4 out of 5
following a purchase from 11/01/2024
on the site it's correct
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ALAIN P.
Rating: 2 out of 5
following a purchase from 28/01/2024
Item not delivered...
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Thierry E.
Rating: 4 out of 5
following a purchase from 31/12/2023
As for the site, no problem. No issue with the delivery which was done on time and the material was very well packaged and protected.
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LAURA G.
Rating: 4 out of 5
following a purchase from 11/01/2024
Hello, Very good but not too many flavors for making yogurt
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ADELINE B.
Rating: 4 out of 5
following a purchase from 26/01/2024
Delivery on time, no issues
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SOPHIE R.
Rating: 4 out of 5
following a purchase from 14/01/2024
Clear site
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ALAIN P.
Rating: 4 out of 5
following a purchase from 06/01/2024
Very good, clear explanations.
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FREDDY R.
Rating: 4 out of 5
following a purchase from 05/01/2024
4 stars, maximum delivery time
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SAUNIER D.
Rating: 4 out of 5
following a purchase from 04/01/2024
Simple and practical site
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JESSICA B.
Rating: 4 out of 5
following a purchase from 02/01/2024
Well-made site, simple
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
I
ISABELLE L.
Rating: 4 out of 5
following a purchase from 12/01/2024
Most waffle maker accessories, notably the plates, are just below €50, the price at which delivery is free.
Why not round up to €50 and benefit your customers with free shipping? We can understand the economic necessity, but €50 is already a significant amount, and you could, for example, cover 50% of the shipping costs instead of taking them entirely.
Have a great day.
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MARIAGE P.
Rating: 4 out of 5
following a purchase from 08/01/2024
Certainly, the order is compliant, but the delay before shipping is long.
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Response from LAGRANGE
Hello, Thank you very much for your feedback. We sincerely apologize for this unusually long delivery time. Indeed, January is a busy period for our SME, which may explain the slight delays... We thank you for your patience. Best regards, Marie
M
MARIE-LAURE C.
Rating: 4 out of 5
following a purchase from 02/01/2024
Clear site.
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
M
MURIEL I.
Rating: 4 out of 5
following a purchase from 03/01/2024
I found the plates corresponding to my waffle maker very easily and I am satisfied with their quality, easy to reposition.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
A
AUDREY D.
Rating: 4 out of 5
following a purchase from 30/12/2023
The site is well structured, sometimes a bit difficult to find the 'detached' parts, especially waffle plates.
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Response from LAGRANGE
Hello, Thank you very much for your feedback. We take your comment into account :) Best regards, Marie
E
ERIC D.
Rating: 4 out of 5
following a purchase from 30/12/2023
Clear and functional site. Relatively fast delivery.
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Have a nice day, Marie
A
ALBAN M.
Rating: 2 out of 5
following a purchase from 26/12/2023
Quality of service is very, very average. Order placed on 26/12, shipped only on 3/01 while the product is in stock. So, I asked to change the delivery address before shipping, and I was told 2 days later that it was too late! The order had already been sent in the meantime. In short, not at all up to the quality of the products, it's a shame.
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YVAN B.
Rating: 4 out of 5
following a purchase from 25/12/2023
WELL MADE BUT STILL LACKS ORIGINAL PARTS FOR OLD PRODUCTS..
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MARC C.
Rating: 4 out of 5
following a purchase from 03/12/2023
Very satisfactory
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CAMILLE W.
Rating: 2 out of 5
following a purchase from 27/11/2023
Very long delivery and my package was open, cardboard torn. Not a good experience.
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Response from LAGRANGE
Hello, Thank you for your message. We are sorry, there must have been a problem during transport. I invite you to contact Ingrid who takes care of our consumer service so that she can find the best solution for you. Here is her email address: [email protected] We wish you a nice day! Marie
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CARMEN H.
Rating: 4 out of 5
following a purchase from 10/12/2023
The site is well built - you can easily find what you're looking for (products & info)
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