Customer reviews of LAGRANGE

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 6 196 published reviews
5 5 414 87% 4 472 8% 3 148 2% 2 61 1% 1 101 2%

Summary of reviews

The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.

Reviews 3, 4 and 5 stars

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A
ANTONELLA L.
Rating: 5 out of 5
following a purchase from 06/08/2025
Very valid products, I have already made yogurt with exotic fruits, really good in taste. I will definitely make other purchases in the future.
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CHRISTINE R.
Rating: 5 out of 5
following a purchase from 12/08/2025
very satisfied with my purchase
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ANNE-MARIE M.
Rating: 5 out of 5
following a purchase from 13/08/2025
in accordance with the order
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JACQUES F.
Rating: 5 out of 5
following a purchase from 10/08/2025
VERY HAPPY WITH THE SERVICES. PACKAGE RECEIVED ON TIME AS EXPECTED.
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ANNIE P.
Rating: 5 out of 5
following a purchase from 11/08/2025
Satisfied
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PHILIPPE D.
Rating: 5 out of 5
following a purchase from 11/08/2025
Package received in good condition, matches my expectations.
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EDITH R.
Rating: 5 out of 5
following a purchase from 11/08/2025
Perfect.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Very nice day, Marie
A
AUDE L.
Rating: 5 out of 5
following a purchase from 10/08/2025
Perfect
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LAURENCE P.
Rating: 5 out of 5
following a purchase from 10/08/2025
I appreciated the compatibility of the plancha and lid items, very easy to install. I was looking for a model that wasn't too bulky with a lid so I could use it indoors (works very well under the hood). Very happy to be able to have skewers on the menu! In the end, you can do a lot of things with a plancha. A little bit taken aback at first about the seasoning and then about cleaning on the first use but ultimately relatively simple to do. A good investment. I recommend.
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ELISABETH L.
Rating: 5 out of 5
following a purchase from 08/08/2025
Product conforms to the order. Reasonable delivery time considering annual leave.
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MARIE-PAULE H.
Rating: 5 out of 5
following a purchase from 11/08/2025
Reliable products and attentive staff
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Response from LAGRANGE
Hello,
Thank you very much for your positive feedback!
Your satisfaction is our priority.
Have a very nice day,
Marie
S
SEVERINE M.
Rating: 5 out of 5
following a purchase from 08/08/2025
Very good
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CORINNE D.
Rating: 5 out of 5
following a purchase from 07/08/2025
All good. Very satisfied, I love it and I will reorder.
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Response from LAGRANGE
Hello,
Thank you very much for your positive feedback!
Your satisfaction is our priority.
Have a very nice day,
Marie
L
LUCIE S.
Rating: 5 out of 5
following a purchase from 09/08/2025
Super! Great! Fast, efficient, very good quality products, thank you!
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Response from LAGRANGE
Hello,
Thank you very much for your positive feedback!
Your satisfaction is our priority.
Have a very nice day,
Marie
D
DIDIER C.
Rating: 5 out of 5
following a purchase from 07/08/2025
Delicious products for the yogurts that I buy very regularly
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Response from LAGRANGE
Hello,
Thank you very much for your positive feedback!
Very nice day,
Marie
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NICOLE F.
Rating: 5 out of 5
following a purchase from 01/07/2025
delivery in line with my expectations. Very sturdy products easy to use. Semi-professional equipment for individuals at a fair price
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CHRISTOPHE V.
Rating: 5 out of 5
following a purchase from 23/07/2025
Serious company with excellent products, fast and serious shipping A real pleasure!!!
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JACQUES O.
Rating: 5 out of 5
following a purchase from 22/07/2025
Fast delivery and in line with my expectations.
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TIPHAINE C.
Rating: 4 out of 5
following a purchase from 23/07/2025
I ordered the wrong item and I can't find how to return it. I didn't choose the right model for the Lagrange waffle maker. But otherwise, it was very quick and I am very satisfied with the model for grill/panini but it was my mistake for the mini waffles.
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Response from LAGRANGE
Hello,
I am sorry to hear that you encountered a problem with your order. To return the item, you can contact us right here: https://lagrange.fr/fr/nous-contacter?_gl=1*ufdb0u*_up*MQ..*_ga*NDEzMzI4MDg1LjE3NTU1MjY0MTY.*_ga_8X78XS2L0J*czE3NTU1MjY0MTUkbzEkZzAkdDE3NTU1MjY0MTUkajYwJGwwJGgw

We are here to help you!

Regarding your satisfaction with the grill/panini model, we are delighted to hear that! If you have any further questions or concerns, please let us know.

Have a very nice day,

Marie
A
ALEXANDRE S.
Rating: 3 out of 5
following a purchase from 23/07/2025
Packaging opened upon receipt even if nothing is missing is not reassuring
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Response from LAGRANGE
Hello,
Thank you for your feedback.
We are sorry that the package arrived open. Unfortunately, this can happen during transport, regardless of our intention. However, we are pleased that the device is complete and remain available if you notice any issues.

Have a very nice day,
Marie
N
NICOLAS S.
Rating: 5 out of 5
following a purchase from 23/07/2025
very good product
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NADINE R.
Rating: 5 out of 5
following a purchase from 22/07/2025
Very beautiful and good product.
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Response from LAGRANGE
Hello,
Thank you very much for your positive feedback!
Very nice day,
Marie
A
ALAIN B.
Rating: 5 out of 5
following a purchase from 22/07/2025
very good product and very good service
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FRANCOISE O.
Rating: 5 out of 5
following a purchase from 23/07/2025
Very good, fast delivery
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Response from LAGRANGE
Hello,
Thank you very much for your positive feedback!
Very nice day,
Marie
T
TONY S.
Rating: 5 out of 5
following a purchase from 20/07/2025
To see over time but for now the quality price ratio is good.
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REVEST R.
Rating: 5 out of 5
following a purchase from 22/07/2025
Perfect
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ROBERT D.
Rating: 5 out of 5
following a purchase from 21/07/2025
Good material a bit expensive but durable
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ARNAUD M.
Rating: 5 out of 5
following a purchase from 18/07/2025
Nickel
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EMMANUEL A.
Rating: 5 out of 5
following a purchase from 20/07/2025
Very easy to use, the quality is there, lightweight and very good packaging, fast shipping service
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Response from LAGRANGE
Hello,
Thank you very much for your positive feedback!
Very nice day,
Marie
J
JOCELYN OU MARIE PIERRE B.
Rating: 5 out of 5
following a purchase from 21/07/2025
Identical design and just as robust and efficient as those of our parents (nothing to do with the low-cost consumer models sold at the lowest price). So nothing to report on my part (and long life to this Lyonnaise company).
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Response from LAGRANGE
Hello,
Thank you very much for your positive feedback!
Very nice day,
Marie
S
STEPHANE S.
Rating: 3 out of 5
following a purchase from 12/04/2025
Several negative points: - waffle cooking: they cook but do not brown and the cooking time is long - croque monsieur plates: the imprints are not the size of a standard slice of bread - machine volume: takes up a lot of space during cooking with the tilting system from one side to the other. A flipping system is much better. - cooking variation button (light - dark) in plastic does not seem very sturdy and is not precise ...
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Response from LAGRANGE
Hello,

Thank you for taking the time to share your experience. We regret that your device did not fully meet your expectations.
At Lagrange, we place great importance on the quality and durability of our products, and your feedback on cooking, ergonomics, and the robustness of the elements is valuable to us for continuing to improve them.
Masters of waffle makers for 70 years, we have won over thousands of households with our devices, and we do everything we can to offer reliable products tailored to everyone's needs.

Please do not hesitate to contact us via the form on our website lagrange.fr so that we can discuss your comments in more detail.

Marie
Q
QUENTIN P.
Rating: 5 out of 5
following a purchase from 19/07/2025
Easy to use, efficient, robust, functional, aesthetic
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GHISLAINE J.
Rating: 5 out of 5
following a purchase from 18/07/2025
Order received very quickly, no problem.
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Response from LAGRANGE
Hello,
Thank you very much for your positive feedback!
Very nice day,
Marie
S
SABINE B.
Rating: 5 out of 5
following a purchase from 18/07/2025
Quality and fast service.
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ALAIN J.
Rating: 5 out of 5
following a purchase from 18/07/2025
very good
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DANIELLE B.
Rating: 5 out of 5
following a purchase from 19/07/2025
Very satisfied with Lagrange in every way.
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Response from LAGRANGE
Hello,
Thank you very much for your positive feedback!
Very nice day,
Marie
V
VERONIQUE B.
Rating: 5 out of 5
following a purchase from 18/07/2025
Childhood memory. Quality device
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Response from LAGRANGE
Hello,
Thank you very much for your positive feedback!
Very nice day,
Marie
B
BERNARD K.
Rating: 5 out of 5
following a purchase from 04/07/2025
Request for replacement of the broken stone quickly taken into account
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CATHERINE K.
Rating: 5 out of 5
following a purchase from 14/07/2025
Very correct delivery times, product in accordance with my order, packaging top-notch!
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Response from LAGRANGE
Hello,
Thank you very much for your positive feedback!
Very nice day,
Marie
M
MARIE R.
Rating: 5 out of 5
following a purchase from 17/07/2025
super fast service. thank you
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