The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
It's a shame that delivery cannot be made to a pickup point, which increases costs and requires someone to stay at home for a day, as the delivery time is not known.
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Response from LAGRANGE
Hello, Thank you for your feedback. Colissimo delivery to a pickup point is indeed offered on our site, it is actually the most affordable delivery method. Regarding the delivery time, we unfortunately cannot indicate it as it entirely depends on our carrier. The Lagrange team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2023
Good site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2023
Improve packaging to avoid the arrival of dented boxes
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Response from LAGRANGE
Hello, Thank you for your comment. We will forward it to the relevant teams to ensure necessary actions are taken. The Lagrange team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2023
Easy to navigate site. Delivery timeframe a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2023
I regret not being notified of the arrival of my order. It's a shame that the product was sold with aluminum plates
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Response from LAGRANGE
Hello, Thank you for your comment. The delivery notification of your order is carried out by our carrier, we will inform them of this incident so that corrective actions can be taken. Regarding your product, you purchased non-stick plates for Super 2 on our site. Perhaps you are referring to the waffle maker originally purchased from one of our distributors? If so, we can only encourage you to contact the customer service of that point of sale to report the error. The Lagrange team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2023
Too bad there is no response to emails for information requests
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2023
I found what I was looking for
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2023
Very professional, as the stone arrived broken despite very careful packaging, but the replacement of the stone was very quick.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2023
Good, no problems, fast delivery and in accordance with the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2023
No worries about the site and navigation, except for the proposed recipes which, for some, have certainly never been tested by the authors!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/02/2023
I struggled a bit to find the grill that matched the device I had just bought in the store
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2023
Rasign
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2023
difficult to find the product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2023
I bought a yogurt maker lid, mine was broken for now it's fine but the last one I ordered was of poor quality it broke quickly to see in time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2023
The obligation to communicate by email is not easy for elderly people like my in-laws, and that's a shame.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2023
Easy and quick, the price of the spare part is reasonable. 4 out of 5 because I received the kettle filter in a medium-sized box that could have been packaged in an envelope to be more economical and ecological.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2023
No problem with the site, easy to navigate. Small downside regarding the delivery by Colissimo, order stuck for several days on their site to be delivered late to another address.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2023
Site okay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2023
The site is well designed, navigation is simple.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/01/2023
I don't remember the exact amount, but about a dozen euros for 2 glass jars and a lid plus shipping is still very expensive.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/01/2023
Not even a recipe for fresh cheese with the quantity of ingredients for 1.5 liters of milk!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2023
Accessible site and easy order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2023
The plug I bought works but there was no manual, huge packaging for a simple plug that could have fit in a small bubble envelope and shipping costs as high as the price of the item! Anyway, happy but could do better
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2023
Well, no problems to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2023
After 2 uses, the mixing bowl cracked. It had to be replaced.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2022
What we are entitled to expect from a large company:
- quality of products
- respect for commitments
- respect for the customer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2023
Fast and efficient!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2022
This is my 3rd purchase and I am very satisfied with the products from the French brand. The site is easy to navigate. However, I had to pay €5 for delivery for my item that cost €49.90, even though I had free delivery for purchases over €50. I would have appreciated a commercial gesture.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2022
Clear site, easy to find the product searched. Delivery conforms to the order, important point. For now, the device works well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2022
....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2022
Hello, the site is good. I found my waffle maker that I couldn't find in stores. Thank you. However, it's a shame to pay shipping fees even for a pickup point.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/12/2022
Very good
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Response from LAGRANGE
Hello, Thank you for this comment. We hope your Lagrange appliance will bring you complete satisfaction.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2022
Impossible to order at a pickup point, the choice of pickup points does not display when making this choice.
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Response from LAGRANGE
Hello, Thank you for your comment. It is indeed abnormal that delivery to a pickup point is not functional. We will proceed with a verification and the necessary corrections. We apologize for the inconvenience caused. The Lagrange team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2022
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2022
The site itself is quite well done, easy navigation, complete site, product descriptions are quite detailed. I just have a small reservation about the choice of products, with packages that I do not understand, like the entry-level waffle maker with heart-shaped plates, while I imagine that if we want the entry-level, we prefer to have standard plates. But it is surely a way to encourage buying additional accessories... I also do not understand the impossibility of choosing the color. For example, we have the Premium Waffle in champagne color with one plate, but if we want the blue one, then it necessarily comes with 3 plates!?! I do not like this logic at all.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2022
easy search. good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2022
Delay in shipping due to the overload of orders during this holiday season
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/12/2022
Indicate that the 7 mini-crêpes plate is delivered with 7 spatulas, this will prevent others from having to buy spatulas additionally
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2022
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2022
Order received quickly
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