Customer reviews of LAGRANGE

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 6 195 published reviews
5 5 413 87% 4 472 8% 3 148 2% 2 61 1% 1 101 2%

Summary of reviews

The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2022
Watch out for prices, the same products are cheaper elsewhere
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2022
Delivery diverted to another pickup point
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Response from LAGRANGE
Hello, We are sorry to learn that your package was delivered to another pickup point. Unfortunately, this type of incident is not our fault, but that of our carrier Colissimo. We hope that your product will bring you complete satisfaction despite this setback. The Lagrange team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2022
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2022
The order arrived on time, if only all sites could do the same...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2022
I have been using a waffle iron for years, waffles + croque monsieur! and I have never had any issues with this renowned brand
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2022
We regret having to order the Super 2 Traditional waffle maker elsewhere due to the removal of this item from the French site. We would have preferred to order it directly. From a personal opinion, we find it a mistake to remove a healthier product (because it has no non-stick coating) from the French site while it is available elsewhere and is perfect for use, with no adherence to complain about. We had placed the waffle maker we wanted to buy in our cart well before its removal from the site and it would have been wise to send us an email before removing the item to inform us to place our order. Too bad, disappointed.
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Response from LAGRANGE
Hello and thank you for your comment. The Super 2 Traditional was temporarily removed from the site during the Black Friday promotions because we were out of stock, it is now available again. We are sorry that you could not order on our site but hope that your waffle maker will bring you complete satisfaction.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/11/2022
Difficult to find spare parts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2022
The site is very good. Explanations, recipes ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2022
Site okay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2022
Item received within the deadlines and well packaged.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2022
Speed of delivery but I have neither an order form nor an invoice....
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Response from LAGRANGE
Hello, We indeed encountered a technical problem in recent days but your invoice should now be available in your customer area. Please feel free to write to us at [email protected] if you continue to experience difficulties.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2022
good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2022
Package torn but no damage to the material, thicker boxes are needed, just a heads up
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Response from LAGRANGE
Hello, We apologize if your package arrived damaged. We will pass the information to our teams to ensure that packages are better protected during future shipments. The Lagrange team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2022
Clear and straightforward: efficient! But for verified reviews, we should be able to give a rating without having to leave a comment for each item. Or have a dropdown list for quicker feedback!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2022
It would have been nice to put the plates in boxes because it's not easy to store them afterwards, so if you have any empty boxes, I would be interested
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2022
Good, however a damaged package that had to be checked because it was exposed to humidity
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2022
Delivery within the announced deadlines
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2022
Delivery delayed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2022
I didn't immediately find the spare part I needed to repair my waffle maker (snap-in socket) because it was mixed among waffle maker accessories on the site pages. I called customer service who quickly sent me the link to the correct page by email.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2022
No navigation issues
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2022
serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2022
Good except they do not respect delivery times in August
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2022
No comments
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2022
Very good. Just missing recipes with plant-based milks
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/08/2022
I have already ordered these products. I find them today more bland, and yet I proceeded with the same quantities of flavors as last time, which is one third of the jar, for 9 yogurts, and a total of 1.5L of milk.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2022
Good reading of the products, ease of ordering
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2022
Very pleasant site to look at but difficult to find certain products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2022
very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2022
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2022
Good navigation on the site, fast and perfect delivery. Content matching my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2022
Very good, but since then I've been receiving a bit too much advertising for the site!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/08/2022
The post office had consolidated the package, even the box of the small jars was opened inside, but nothing is missing and nothing was broken fortunately.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2022
Order in August. But nothing informs that the service is closed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2022
When I ordered my Lagrange products, they were closed but they still charged my account. They could have waited for the site to reopen to charge and prepare the order and then send it. It's not normal, now I will be careful or I will look elsewhere.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2022
Simple site to use. It would be practical if we could easily compare the different versions.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2022
The waffle iron works very well and is very stylish. Too bad the box of the waffle maker is half coated with 'grease', it seems. Even the delivery note is soaked. I will have to store my iron in another box. Too bad for an iron of this price. The delivery was fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2022
Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/07/2022
The product matches the description and is functional. I would have liked and am still waiting for the cover of the device that has not been received!!! Thank you for taking the necessary steps!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2022
Site not easy to navigate, order shipped on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2022
Not clear on the origin of the manufacturing.
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