The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
Package conforms to the order. Cooking well managed by the integrated timer. Waffle plate a bit thin.
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Response from LAGRANGE
Hello,
Thank you for your positive feedback! We are delighted that you are satisfied with the smooth running of your order and the cooking thanks to the integrated timer.
We take note of your comment regarding the thickness of the waffle plates. Your feedback is valuable to us to continue improving our products.
See you soon and enjoy your tastings!
Best regards,
Marie
M
MARIE D.
Rating: 4 out of 5
following a purchase from 11/05/2025
not very clear in the instructions regarding the choices of gradation 1/2/3
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SEVERINE H.
Rating: 4 out of 5
following a purchase from 14/05/2025
Easy-to-use quality products
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SANDRINE M.
Rating: 3 out of 5
following a purchase from 08/05/2025
Very long delay compared to what is announced on the site
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Response from LAGRANGE
Hello,
Thank you for your feedback. We are sincerely sorry that the delivery time of your package has been unusually long. Unfortunately, with the various public holidays, we have fallen a bit behind in shipping.
Thank you for your understanding.
Best regards,
Marie
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VALERIE C.
Rating: 4 out of 5
following a purchase from 20/04/2025
This crepe maker is perfect. Very good product.
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Response from LAGRANGE
Hello,
Thank you very much for your positive feedback!
We wish you a great day!
Marie
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LUC V.
Rating: 4 out of 5
following a purchase from 17/04/2025
Great to find the right part (electric cord connector), but is it normal for it to break?
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ANNE-SOPHIE O.
Rating: 4 out of 5
following a purchase from 02/05/2025
I was hoping for a faster delivery
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Response from LAGRANGE
Hello,
Thank you for your feedback. We are sorry that the delivery was not as fast as you hoped. We do our best to ship orders as quickly as possible, but there can sometimes be a bit of a wait depending on the periods, especially with holidays.
We still hope that you are satisfied with your device, and we remain at your disposal if needed.
Best regards,
The Lagrange team
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CHANTAL D.
Rating: 4 out of 5
following a purchase from 02/05/2025
Very good product like everything I buy at Lagrange
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JEAN-PIERRE M.
Rating: 4 out of 5
following a purchase from 02/05/2025
The caramel is not great
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GEORGES G.
Rating: 3 out of 5
following a purchase from 27/04/2025
Purchase of plates for waffle maker, the one for churros does not satisfy us following the recipes, we will continue to search, so moderately satisfied with this purchase. Delivery almost within the announced timeframe, little information received once the order was paid, the next email was from the post office.
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Response from LAGRANGE
Hello,
Thank you for your feedback.
We are sorry to hear that the churros plates did not fully meet your satisfaction. Our recipes may sometimes require some adjustments depending on the ingredients used. We regularly add new recipes on our social media and on our website lagrange.fr.
I remain at your disposal,
Best regards,
Marie
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PATRICK B.
Rating: 4 out of 5
following a purchase from 25/04/2025
Perfect
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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LUREDES F.
Rating: 4 out of 5
following a purchase from 26/03/2025
The sought-after products are easy to find and delivery is very fast
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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DELPHINE D.
Rating: 4 out of 5
following a purchase from 03/04/2025
Very satisfied with the device
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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PASCALE B.
Rating: 4 out of 5
following a purchase from 02/04/2025
The order of 9 glass jars for the Lagrange yogurt maker was received as indicated. This allows me to use the yogurt maker regularly. I am satisfied with the whole.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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JEAN-FRANCOIS R.
Rating: 4 out of 5
following a purchase from 30/03/2025
The plancha meets my expectations in terms of cooking, sufficiently powerful and adapted to my way of cooking, too bad it doesn't ensure its self-cleaning ;-) ; The R&D service could develop a cover to use it as a meat & fish smoker, that could be nice; A link to keep the power cable in place during transport would be welcome.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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FABIEN F.
Rating: 3 out of 5
following a purchase from 28/03/2025
Quality products, but the options offered are not always suitable for the initial product. Too bad…
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PRISCILLA A.
Rating: 4 out of 5
following a purchase from 28/03/2025
Great cooking of meats and vegetables. Plan for a serving table with a credenza for splashes.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a wonderful day! Marie
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MARIE-PIERRE B.
Rating: 4 out of 5
following a purchase from 25/03/2025
Quite fast. very happy.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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LAURENCE C.
Rating: 4 out of 5
following a purchase from 25/03/2025
Very good! Fast shipping, quality material!
A small downside for the churros plates: the indicated recipe gives a very thick dough that is very difficult to spread and the result is really disappointing...
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We will propose new churros recipes! We wish you a great day! Marie
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JACKY P.
Rating: 4 out of 5
following a purchase from 14/03/2025
R to D
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ELISE M.
Rating: 4 out of 5
following a purchase from 06/03/2025
Very nice design.
Heating a bit slow.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We take your comment into account. We wish you a great day! Marie
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CECILE R.
Rating: 4 out of 5
following a purchase from 17/03/2025
the order is easy
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OLGA V.
Rating: 4 out of 5
following a purchase from 03/03/2025
Happy with my purchase.
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SIMONE V.
Rating: 4 out of 5
following a purchase from 06/03/2025
Clear, fast site
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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PASCAL H.
Rating: 4 out of 5
following a purchase from 08/03/2025
Delivery and deadlines respected. Refurbished raclette machine, upon unpacking it appeared that one of the two metal legs was slightly bent (one side is no longer in contact with the table surface). Otherwise, the machine is working properly for now.
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CHRISTIAN M.
Rating: 4 out of 5
following a purchase from 04/03/2025
Order without problems, package arrived well. All OK
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SOPHIE J.
Rating: 4 out of 5
following a purchase from 18/02/2025
Good.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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FREDERIC B.
Rating: 4 out of 5
following a purchase from 01/03/2025
Fast, careful shipping.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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ANNIE C.
Rating: 4 out of 5
following a purchase from 18/02/2025
The order corresponds to the item ordered for a broken handle shortly after receiving the waffle maker as a Christmas gift.
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CLELIA G.
Rating: 4 out of 5
following a purchase from 18/02/2025
I enjoyed shopping on the Lagrange website. The delivery was well done, I have nothing to complain about. The only point that could be optimized is the categorization of products during searches.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a wonderful day! Marie
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VERONIQUE E.
Rating: 3 out of 5
following a purchase from 15/02/2025
Very good products.
I bought the premium waffle-croque-waffle maker at the end of the year especially for the waffles because my mom's first waffle maker from the 60s still works very well.
I wanted to complete it with other sets of plates.
A bit disappointed that the ongoing promotion lasted so little time. I hesitated between several and didn't have time to take advantage of it. So I limited myself to 2 sets.
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Response from LAGRANGE
Hello, Thank you very much for your feedback regarding our waffle maker. We are delighted to hear that you appreciate our products! We understand your disappointment regarding the duration of promotions, but rest assured, we regularly implement promotions on our site lagrange.fr Have a nice day, Marie
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MARIE FRANCE P.
Rating: 3 out of 5
following a purchase from 23/02/2025
One thing, the box of the contents was damaged. A shame when it's a birthday gift. Best regards.
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MARIE JOSE P.
Rating: 4 out of 5
following a purchase from 21/02/2025
Good receipt of my order, but unfortunately not the right plates. So waiting for a refund.
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CHRISTINE B.
Rating: 4 out of 5
following a purchase from 05/02/2025
Pleasant site and good recipes!
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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GREGORY D.
Rating: 3 out of 5
following a purchase from 16/02/2025
Part received as described. Delivery time rather long.
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FONTAINE A.
Rating: 4 out of 5
following a purchase from 16/02/2025
The flavors for the yogurts are super good and good value, I recommend.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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NICOLE R.
Rating: 3 out of 5
following a purchase from 15/02/2025
Package received as agreed with a lot of dust on the very dirty package, fortunately the inside plates in their pockets are clean.
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Response from LAGRANGE
Hello, Thank you for your feedback. I understand your dissatisfaction. I will make sure to share your feedback with our order preparers so that this does not happen again. We place customer satisfaction at the heart of our priorities. Best regards, Marie
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ADRIAN M.
Rating: 4 out of 5
following a purchase from 16/02/2025
No problem, delivery as expected. Improvement point, review the size of the package (too large) compared to the ordered product.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We take your feedback into account. We wish you a great day! Marie
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MARIE- JO P.
Rating: 4 out of 5
following a purchase from 01/02/2025
..for the delivery, I was not warned that it had arrived but it arrived on a Saturday and I think it was up to Colissimo to notify me but it arrived well within the deadlines.
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STEPHANIE R.
Rating: 4 out of 5
following a purchase from 31/01/2025
Fast, well packaged but very bulky, product conforms to good quality.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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