Customer reviews of LAGRANGE

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 6 353 published reviews

Summary of reviews

LAGRANGE consistently delivers on product reliability and thoughtful design, with customers noting sturdy construction, easy maintenance, and features that enhance usability, such as clear manuals, ergonomic handling, and adaptable plates. Delivery stands out for speed and careful packaging, with many customers reporting on-time, intact shipments and protective packaging that keeps contents secure. The product range inspires confidence through consistent quality and practical extras, including compatible spare parts, innovative flavors for yogurts, and reliable performance across devices like waffle makers and planchas. Overall, customers highlight a seamless shopping experience, from precise descriptions and quick fulfillment to supportive service and clear, user-friendly operation.

Reviews 3 and 5 stars

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J
Jean-Michel S.
Rating: 3 out of 5
following a purchase from 27/11/2023
Navigation OK
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a wonderful day! Marie
M
Marie Josee F.
Rating: 5 out of 5
following a purchase from 14/12/2023
a warm welcome on the phone
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Have a nice day, Marie
Y
Yvette S.
Rating: 5 out of 5
following a purchase from 26/11/2023
Very good
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Mylène M.
Rating: 5 out of 5
following a purchase from 16/12/2023
Very good
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We are delighted that you like our products! Best regards, Marie
F
Frédéric G.
Rating: 3 out of 5
following a purchase from 26/11/2023
Payment for home delivery, the delivery person didn't even bother to come and directly dropped the package at the post office. I want to point out that on the day of my so-called delivery, I was at home and my intercom rings directly on my mobile phone. No wonder the post office continues to decline with such poor service quality.
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Michel R.
Rating: 5 out of 5
following a purchase from 12/12/2023
Perfect
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Martine Q.
Rating: 5 out of 5
following a purchase from 13/12/2023
I am satisfied with my orders
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We are sincerely delighted! Have a nice day, Marie
T
Thomas M.
Rating: 5 out of 5
following a purchase from 26/11/2023
Easy to use
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Pascal V.
Rating: 5 out of 5
following a purchase from 26/11/2023
Delivery a bit long but understandable at this end of the year. The packaging is correct and protects the product well.
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Jean Paul M.
Rating: 5 out of 5
following a purchase from 25/11/2023
Very good
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a wonderful day! Marie
P
Philippe K.
Rating: 5 out of 5
following a purchase from 25/11/2023
I prefer to buy on this site, it's Toquin cemetery for guarantees. The site is intuitive for purchasing, however, the delivery was a bit long due to Black Friday.
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Patrice P.
Rating: 5 out of 5
following a purchase from 25/11/2023
Very clear site
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Your satisfaction is our priority. We wish you a wonderful day! Marie
M
Marylène G.
Rating: 5 out of 5
following a purchase from 25/11/2023
Very satisfied
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Hervé M.
Rating: 5 out of 5
following a purchase from 25/11/2023
The entire process from my search to delivery at the pickup point was very good.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
P
Pascal C.
Rating: 5 out of 5
following a purchase from 07/12/2023
Nothing to report, very satisfied! Thank you
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Have a nice day
L
Lenaïg G.
Rating: 5 out of 5
following a purchase from 06/12/2023
Clear site, easy to place an order. Delivery rather quick.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Have a nice day
E
Eric L.
Rating: 5 out of 5
following a purchase from 08/12/2023
Functional site with easy and ergonomic access.
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Eric B.
Rating: 5 out of 5
following a purchase from 06/12/2023
Perfect!
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Jean G.
Rating: 5 out of 5
following a purchase from 07/12/2023
Pleasant site. Super interesting refurbished Lagrange products. Speed of service. Service OK
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Jean-Claude C.
Rating: 5 out of 5
following a purchase from 24/11/2023
Simple and effective
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
N
Noémie I.
Rating: 5 out of 5
following a purchase from 02/12/2023
Navigation is very simple.
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Paul M.
Rating: 5 out of 5
following a purchase from 04/12/2023
Very good contact and responsiveness
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Sandrine A.
Rating: 5 out of 5
following a purchase from 05/12/2023
Top-notch customer service, responsive and competent, relevant and appreciated repair options.
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Julien F.
Rating: 5 out of 5
following a purchase from 05/12/2023
Excellent product! Works perfectly!
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Christian J.
Rating: 5 out of 5
following a purchase from 03/12/2023
Clear and fast site
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Charlotte P.
Rating: 5 out of 5
following a purchase from 26/11/2023
Very practical and easy to use site.
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André E.
Rating: 5 out of 5
following a purchase from 01/12/2023
Good readability and especially beyond the site, the customer service welcome was top-notch
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Jerome M.
Rating: 5 out of 5
following a purchase from 27/11/2023
Very clear
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Laurence L.
Rating: 5 out of 5
following a purchase from 03/12/2023
very nice product delivered within the expected time
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Valerie J.
Rating: 5 out of 5
following a purchase from 27/11/2023
Products conforming with a very nice discount during Black Friday.
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Anne-Flore D.
Rating: 5 out of 5
following a purchase from 24/11/2023
fast delivery and careful packaging, I highly recommend the Lagrange site, the premium waffle maker is an excellent item
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Antoine D.
Rating: 5 out of 5
following a purchase from 02/12/2023
Package received very quickly. Packaging a little damaged but without major issues. Thank you and see you soon
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Bernard D.
Rating: 5 out of 5
following a purchase from 03/12/2023
The product received is indeed the one ordered
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Helene G.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very good!
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Michel S.
Rating: 5 out of 5
following a purchase from 24/11/2023
Perfect
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Stéphanie T.
Rating: 5 out of 5
following a purchase from 25/11/2023
Good navigation
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Francois J.
Rating: 5 out of 5
following a purchase from 01/12/2023
Easy to use, good advice and especially easy recipes to make
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Roland K.
Rating: 5 out of 5
following a purchase from 24/11/2023
Top!
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Have a nice day and see you soon at LAGRANGE Marie
L
Lorenzo V.
Rating: 5 out of 5
following a purchase from 24/11/2023
I ordered a waffle maker, the product arrived with a broken part (probably a problem during transport). I contacted customer service who responded within the day. Waffle maker returned at Lagrange's expense and exchanged in record time, in less than a week the new waffle maker was at my home. Never encountered such a responsive and efficient customer service, Lagrange is certainly a top company. And the product is just perfect.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback, we are sincerely delighted with your experience. We are a small business and the satisfaction of our customers is our priority! Have a nice day and see you soon at LAGRANGE Marie
H
Herve V.
Rating: 5 out of 5
following a purchase from 27/11/2023
Very good transaction. )
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