The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
Regarding the material: choice, accessories, price, and quality are impeccable. However, the delivery turned out to be chaotic, and customer service was completely off the mark. Either they didn't take the time to read my messages properly, or it's from a platform abroad where the responses are incongruous. Without this negative point regarding delivery/customer service, Lagrange deserves 5 stars. The waffle iron is of good quality, works very well, and the price (iron + 2 sets of plates) is very interesting, better than on other sales sites.
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CHRISTIAN D.
Rating: 4 out of 5
following a purchase from 26/11/2024
Smooth site
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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EMMANUELLE J.
Rating: 4 out of 5
following a purchase from 27/11/2024
No issues with the service but a problem during the payment, hacked credit card. After entering my information, the page disappeared and reappeared. A few days later, the bank blocked a withdrawal from a bizarre company based in Portugal.
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Response from LAGRANGE
Hello, Thank you for your message. We are sorry to hear about your misadventure. However, we have not had any security alerts of this type, the banking data on our site complies with current security protocols thanks to our partner Payplug (Banque Populaire). As a precaution, we also invite you to check the device (computer/phone) used during your purchase. The Lagrange team.
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BERNARD R.
Rating: 4 out of 5
following a purchase from 04/12/2024
Very satisfied. The weight of the waffle maker is much lighter than the one I had 30 years ago.
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GUY T.
Rating: 4 out of 5
following a purchase from 02/12/2024
Satisfied.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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INGRID C.
Rating: 4 out of 5
following a purchase from 02/12/2024
Very good.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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PATRICK L.
Rating: 4 out of 5
following a purchase from 22/11/2024
Fast and careful delivery.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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ARIELE L.
Rating: 4 out of 5
following a purchase from 02/12/2024
Perfect.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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CHANTAL D.
Rating: 4 out of 5
following a purchase from 30/11/2024
As always, very good material
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ANDRES A.
Rating: 4 out of 5
following a purchase from 02/12/2024
Delivery a bit long but as expected. The crepe maker is a wonder. Used for long hours even outside at a Christmas market. Impeccable results.
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YVES J.
Rating: 4 out of 5
following a purchase from 20/11/2024
Delivery without problems. However, the winter garden raclette was more beautiful but the site did not specify if the top served as a hot plate. Too bad because in doubt I did not dare to choose this even more beautiful model!
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NICOLAS P.
Rating: 4 out of 5
following a purchase from 30/11/2024
Good
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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JACQUELINE M.
Rating: 4 out of 5
following a purchase from 27/11/2024
Very satisfied on all points.
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FREDERIC S.
Rating: 4 out of 5
following a purchase from 30/11/2024
Large capacity for 4 sandwiches and quick cooking.
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ALAIN Q.
Rating: 4 out of 5
following a purchase from 29/11/2024
Product not yet tested which will be given as a Christmas gift.
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CECILE G.
Rating: 4 out of 5
following a purchase from 29/11/2024
Hello, I sent an email to Lagrange over a week ago, I have no response.
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JEAN LUC L.
Rating: 4 out of 5
following a purchase from 29/11/2024
Material conforms and of quality.
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CHRISTOPHE P.
Rating: 4 out of 5
following a purchase from 29/11/2024
No issues ordering, delivery within the indicated time. It's a shame there wasn't an effort for a discount for Black Friday
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JEREMY M.
Rating: 4 out of 5
following a purchase from 18/11/2024
The only problem comes from Chronopost, which canceled the delivery more than once without any reason.
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LUC B.
Rating: 4 out of 5
following a purchase from 27/11/2024
We are a bit disappointed with the pans sold as ceramic when they are painted white...
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Response from LAGRANGE
Hello, Our pans are made of aluminum with a ceramic coating. Therefore, there is no Teflon or paint. It is important to use wooden utensils to avoid damaging the ceramic coating. I remain at your disposal, Best regards, Marie
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MARIE L.
Rating: 4 out of 5
following a purchase from 26/11/2024
Order received quickly. It's a gift, so the item hasn't been unpacked.
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FRANCOISE C.
Rating: 4 out of 5
following a purchase from 24/11/2024
Good, on time and in order. Perfect package!
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NATHALIE M.
Rating: 4 out of 5
following a purchase from 16/11/2024
Order a bit long but items conform to the description.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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PIERRE-ANDRE C.
Rating: 4 out of 5
following a purchase from 13/11/2024
Not tested yet, but meets my expectations
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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MARIE Q.
Rating: 4 out of 5
following a purchase from 30/10/2024
Perfect
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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FRANÇOIS F.
Rating: 4 out of 5
following a purchase from 25/10/2024
Sometimes difficult to find your way among the myriad of accessories.
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Response from LAGRANGE
Hello, Thank you for your feedback. We take your comments into account to continuously improve. We wish you a great day! Marie
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JEAN-MARC S.
Rating: 4 out of 5
following a purchase from 03/11/2024
I need more details on the dimensions of waffles depending on the plate set.
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Response from LAGRANGE
Hello, Thank you for your feedback. We take your comments into account to continuously improve. We wish you a great day! Marie
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JEAN-MARC S.
Rating: 4 out of 5
following a purchase from 22/10/2024
I am happy, a little extra for the waffle maker would be to indicate the dimensions of the waffles depending on which set of plates.
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Response from LAGRANGE
Hello, Thank you for your feedback. We take your comments into account to continuously improve. We wish you a great day! Marie
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PIERRE A.
Rating: 4 out of 5
following a purchase from 24/10/2024
Simple and practical navigation.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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JACQUES G.
Rating: 4 out of 5
following a purchase from 11/10/2024
Delivery as described
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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STEPHANE J.
Rating: 4 out of 5
following a purchase from 12/10/2024
GOOD
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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GILLES C.
Rating: 4 out of 5
following a purchase from 21/10/2024
A fairly practical and intuitive site
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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ZULAKABEE E.
Rating: 4 out of 5
following a purchase from 12/10/2024
I only regret the lack of communication after the order was confirmed, no one replied to my email about the delivery time
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CATHERINE J.
Rating: 4 out of 5
following a purchase from 28/09/2024
Fairly easy
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CHRISTINE B.
Rating: 4 out of 5
following a purchase from 29/09/2024
The site is clear, easy to use
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CHRISTIANE T.
Rating: 4 out of 5
following a purchase from 30/09/2024
very good
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FREDERIQUE H.
Rating: 4 out of 5
following a purchase from 28/09/2024
I would have appreciated more clarity on the content of the box, for the plate and the recipe book
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LUDIVINE P.
Rating: 4 out of 5
following a purchase from 08/10/2024
clear and easy site
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EMMANUEL D.
Rating: 4 out of 5
following a purchase from 21/09/2024
Fast and efficient delivery.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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LAURENCE C.
Rating: 4 out of 5
following a purchase from 22/09/2024
It works correctly
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Response from LAGRANGE
Hello, Thank you for your positive feedback! We wish you a great day! Marie
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