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C
Rating: 1 out of 5
As simple as having a delivery person bring it home. I needed a taxi to go pick it up. 15 €, who covers that expense?
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Customer reviews of Lapasion Internacional S.A
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 342 published reviews
Summary of reviews
The store consistently delivers tasty products with reliable, fast shipping and clear order status updates, ensuring packages arrive in excellent condition and customers can track their progress throughout. The personal attention and responsive service stand out, with staff who proactively assist, answer inquiries, and resolve issues, making the shopping experience feel attentive and trustworthy. Product variety is praised, including whole and sugar-free options, almond pastes, and regional pastries, with customers repeatedly noting high satisfaction with taste, texture, and value. Several reviews highlight convenient online ordering, accurate product descriptions, and packaging that preserves freshness, contributing to a smooth, dependable overall experience.
Reviews 1 and 3 stars
Reset filtersC
Rating: 3 out of 5
In the mouth, the product becomes pasty, sticking to the palate, making it uncomfortable to swallow.
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Response from Lapasion Internacional S.A
Hello, We regret that the product was not to your liking and that the texture did not meet your expectations. The perception of texture can vary depending on the product and the tastes of each consumer. In any case, we appreciate you sharing your experience with us, as comments like yours help us continue improving. If you wish, you can let us know which specific product you consumed so we can review its composition and take note of your observations.
C
Rating: 1 out of 5
I still haven't received it, with delivery scheduled for April 1st
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C
Rating: 3 out of 5
I need the invoice for the purchase and I can't find it
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C
Rating: 1 out of 5
The order should have arrived on 11/9/25, but today, 17/11, it still hasn't arrived. I imagine it will be an Amazon problem, but the truth is that it hasn't arrived. My rating is poor.
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C
Rating: 1 out of 5
I placed an order a week ago and I haven't received it. A food product shouldn't be going around in delivery like that.
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C
Rating: 3 out of 5
The shipping was fast, but many came broken.
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C
Rating: 3 out of 5
Good website, quick ordering and delivery. However, I expected better quality items. The hard and soft nougat is of medium quality, the marzipan is quite average, the pieces of fruit from Aragon are quite coarse, and the marquesas are quite good.
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C
Rating: 1 out of 5
Make sure that orders arrive on time and in good condition. Especially when you are just a few kilometers away. It is clear that the fault will not be only yours, but you are the ones who choose who delivers the orders.
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C
Rating: 1 out of 5
Change the delivery company, my order hasn't arrived after 5 days, and they haven't solved the problem either.
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C
Rating: 3 out of 5
The languages are very good, but they arrived very broken, it shows that during transport
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C
Rating: 1 out of 5
They are very bad now in summer
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C
Rating: 1 out of 5
The order has been at my neighbor's house for two days, the carrier didn't even call me to inform me. I find it a disgrace
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Response from Lapasion Internacional S.A
We regret that the transport agency did not provide you with an adequate service. We will contact them to inform them of what happened.
C
Rating: 1 out of 5
I have not received the order yet,...
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Response from Lapasion Internacional S.A
Good morning, we regret that the transport agency did not meet the delivery deadline. We will see what happened and request that they deliver it as soon as possible.
C
Rating: 3 out of 5
A large part of the almond pastes continue to arrive broken.
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