Customer reviews of L’Atelier du Vin

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 799 published reviews
5 734 92% 4 42 5% 3 14 2% 2 2 0% 1 7 1%

Summary of reviews

L'Atelier du Vin delivers a consistently positive experience with fast, reliable delivery and careful packaging that often includes handwritten notes and gift wrapping, enhancing the sense of thoughtful service. Customers highlight product quality across a range of items, from sturdy, elegant tools to beautifully crafted glassware and accessories that meet or exceed expectations. The support team is repeatedly described as courteous, efficient, and proactive, providing quick resolutions and seamless exchanges or upgrades when needed. Overall, the combination of well-made products, timely delivery, and attentive, personalized service creates a strong, satisfying shopping experience.

Reviews 2 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/05/2022
Item as described. Delay respected
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/05/2022
Fast delivery, quality item (with a few corks thrown in for good measure).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2022
very good!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/04/2022
Sehr freundlicher und effizienter Service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/04/2022
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/04/2022
Compliant order delivered very quickly
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/04/2022
Very good. From beginning to end I have nothing to complain about. Everything went very smoothly. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Fast response, fast delivery, good packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Beautiful site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/03/2022
Excellent service and very good communications. Thanks.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Second order, delivered on time, clean. ALL CLEAR.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/02/2022
RAS, everything went very well, we are delighted with our order and the delivery time.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Perfect, I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
beautiful product and perfect delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
Attractive site, fast delivery and well-packaged parcel, plus a gift inside and the corkscrew purchased is simply magnificent!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Easy ordering and I received my order the very next day.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/02/2022
Very good and satisfied with the timely delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Order well received, compliant.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Perfect Service and delivery. Excellent customer orientation.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Very nice product, neat and fast delivery. I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/01/2022
All very well. What's more, the email contact was good and quick.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
Very nice products Delivery on time I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Pleasant browsing....we'd like even more articles.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Very happy with our beautiful cheese knives. Order received quickly. Great follow-up. We order regularly and are very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/01/2022
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/01/2022
I'm delighted. No disappointments.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/01/2022
Perfect: fast delivery, product meets our expectations.
First of all, a beautiful, practical and efficient object.
Special mention because I was unable to enter the special discount code when registering my order... the amount corresponding to this discount was credited to my account a few days later! A great sense of customer relations: respect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Nice experience on this site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
Fast delivery! I received the product I ordered, which was a Christmas present, on time.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
1st order at l'atelier du vin, the products are sublime, the finish, the presentation, everything is refined. Super service, my order arrived in record time just in time for the holidays.
A huge Merciiii
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
Everything was perfect, the product conformed to the description and delivery was very fast. Nothing to say, I highly recommend this site!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Perfect and serious.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
Top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Good buy, delivered on time. Thanks for the gift. The caps are practical.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Good experience
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Corresponds to my expectations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Very good. Good sales follow-up and quick, easy e-mail exchange.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Order received very quickly and the small attention slipped in the parcel is more than very commercial. Not disappointed with my order.
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