Customer reviews of L’Atelier du Vin

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 799 published reviews
5 734 92% 4 42 5% 3 14 2% 2 2 0% 1 7 1%

Summary of reviews

L'Atelier du Vin delivers a consistently positive experience with fast, reliable delivery and careful packaging that often includes handwritten notes and gift wrapping, enhancing the sense of thoughtful service. Customers highlight product quality across a range of items, from sturdy, elegant tools to beautifully crafted glassware and accessories that meet or exceed expectations. The support team is repeatedly described as courteous, efficient, and proactive, providing quick resolutions and seamless exchanges or upgrades when needed. Overall, the combination of well-made products, timely delivery, and attentive, personalized service creates a strong, satisfying shopping experience.

Reviews 2 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Received on time, well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
The product corresponds well to my expectations. Delivery made in good conditions.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
Just perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Perfect, fast delivery and quality products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Fast delivery and product as ordered.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/02/2021
fast, reliable partner
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/02/2021
Very professional! Plenty to choose from! Easy to surf the site! Great prices
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
Nothing to complain about, perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Very nice product, appreciated gift
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/01/2021
Good product. Perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Order arrived promptly and product similar to website photo
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Very clear site Delivered on time Very serious packaging for a very fragile item
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Aesthetic, quality products!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/12/2020
Beautiful products. Fast delivery, as described and with a little gift.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/02/2021
From navigating the site to receiving the order, everything went perfectly. Special thanks for the gift of corks.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/01/2021
Clear and pleasant site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Full satisfaction
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
I'm always discovering new things with the wine workshop and my latest find is this drop-stop with aerator :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
fast delivery, attentive
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
I easily found what I was looking for
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Nothing to say
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Easy navigation and beautiful images
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Very good service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Serious site. Order received quickly and on time. Very nice decanter, carefully packaged. Very satisfied with my purchase from l'atelier du vin.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
I love browsing this site because the products are so chic and classy. A real pleasure.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Quick handling of my order, deadline met. Small gift included in the order, which is always a pleasure. I'd recommend it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Very well explained, very practical
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
reliable, fast and accurate salesperson
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Order processed very quickly and items conform to specifications. Site navigation is simple and efficient.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
Very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
No worries, everything is impeccable!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2020
Received on time, even the evening before.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
fast, trouble-free, precise - from order to delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
No problem, fast delivery and products in excellent condition
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Customer service is super responsive to questions. First order placed on Monday, delivery received in just 2 days in perfect condition. The order was complete and very well packaged! Thank you L'Atelier du vin - I'm delighted to find excellent quality accessories made in France and will definitely be ordering again soon.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Delighted with the purchase Perfect service and communication
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