L'Atelier du Vin delivers a consistently positive experience with fast, reliable delivery and careful packaging that often includes handwritten notes and gift wrapping, enhancing the sense of thoughtful service. Customers highlight product quality across a range of items, from sturdy, elegant tools to beautifully crafted glassware and accessories that meet or exceed expectations. The support team is repeatedly described as courteous, efficient, and proactive, providing quick resolutions and seamless exchanges or upgrades when needed. Overall, the combination of well-made products, timely delivery, and attentive, personalized service creates a strong, satisfying shopping experience.
Disappointed by the packaging I had chosen with gift wrapping the gift is badly wrapped scotch apparent, folding poorly done I had to redo the packaging paid 4 euros for nothing.
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CHRISTIAN L.
Rating: 5 out of 5
following a purchase from 13/09/2023
Perfect I found what I was looking for
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JEANNE L.
Rating: 5 out of 5
following a purchase from 12/09/2023
Super fast delivery
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Loïc A.
Rating: 3 out of 5
following a purchase from 14/09/2023
Very nice site, but a little poor compared to the products on offer.
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Oliver B.
Rating: 5 out of 5
following a purchase from 10/09/2023
All was well.
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Maguelonne C.
Rating: 5 out of 5
following a purchase from 10/09/2023
Impeccable and very fast shipping!
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Delhorbe C.
Rating: 5 out of 5
following a purchase from 26/08/2023
The customer service is top notch! My order is in order.
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Taudin N.
Rating: 5 out of 5
following a purchase from 10/08/2023
My first experience was superb, very responsive to a specific email request I had sent them. Superb product, I think my friend will be delighted with the gift. At first glance it seems to be of good quality and the aesthetics are very pretty! I'm curious to know the opinion of the person who will use it.
I'll do it again if I get the chance!
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vanessa R.
Rating: 5 out of 5
following a purchase from 13/08/2023
I've just received the product, which is elegant and easy to use. In terms of effectiveness, I'll have to wait and see before giving my opinion.
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Nicolas S.
Rating: 5 out of 5
following a purchase from 28/07/2023
Perfect as always
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Nicolas S.
Rating: 5 out of 5
following a purchase from 29/07/2023
Perfect
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Gaëlle M.
Rating: 5 out of 5
following a purchase from 24/07/2023
What can I say...impeccable service, unfailing responsiveness, absolute kindness and, icing on the cake, delivery within just 48 hours with a special engraving request! So a thousand thanks to you, l'atelier du Vin, and in particular Mickaël, with whom I had a great chat!
Not to mention the high quality of my corkscrew, which remains just a little jewel, a little marvel.
I wish you all the best for the future. Sincerely Gaëlle
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Denis V.
Rating: 5 out of 5
following a purchase from 19/07/2023
super fast, adequate and friendly after-sales service
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Mircea M.
Rating: 5 out of 5
following a purchase from 08/06/2023
Smooth website, very easy to navigate
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adriaan D.
Rating: 5 out of 5
following a purchase from 26/05/2023
Quick delivery, great products. The customised corkscrew looks amazing and will make a beatiful gift.
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Pedeferri M.
Rating: 5 out of 5
following a purchase from 20/05/2023
Eccezionale! Prodotto ottimo! Consegna perfetta, seppur all'estero... Consigliatissimo!!!
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PHILIPPE M.
Rating: 5 out of 5
following a purchase from 21/05/2023
high-quality product, impeccable delivery
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Géraldine F.
Rating: 5 out of 5
following a purchase from 15/05/2023
The person who answered was extremely kind.
Shipping was very fast.
I am very happy.
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Jean-Pascal B.
Rating: 5 out of 5
following a purchase from 20/04/2023
Perfect, immediate shipment and well protected.
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chantal G.
Rating: 5 out of 5
following a purchase from 19/04/2023
Excellent products
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Jonathan M.
Rating: 5 out of 5
following a purchase from 08/03/2023
Fast and efficient
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Philippe-Nicolas S.
Rating: 5 out of 5
following a purchase from 13/03/2023
Very good service, perfect product customization, fast delivery and excellent interaction with the sales department. Thank you for everything.
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YANNICK G.
Rating: 5 out of 5
following a purchase from 10/03/2023
fast and efficient
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SEVERINE D.
Rating: 5 out of 5
following a purchase from 10/03/2023
Xxxxx
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CHRISTIAN F.
Rating: 5 out of 5
following a purchase from 01/03/2023
Very good service,
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Christiana Z.
Rating: 5 out of 5
following a purchase from 23/02/2023
It was just perfect !! Thank you for everything ! Great product and most important amazing service and after sales care !!! Keep going and see you soon !! ️️️
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SANDRINE B.
Rating: 5 out of 5
following a purchase from 22/02/2023
Excellent service and products!
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Patricia T.
Rating: 5 out of 5
following a purchase from 16/02/2023
Fast, efficient and commercial service; the package included an extra cap free of charge.
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Alistair C.
Rating: 5 out of 5
following a purchase from 11/02/2023
Finally I bought a vacuum pump and can preserve a good wine for a bit longer once open. Very easy to use and after a few pumps the stopper's red indicator disappears and that's the air removed. A nice set, I wish I'd found your website sooner.
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Gilles W.
Rating: 5 out of 5
following a purchase from 28/01/2023
Clair
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Axel B.
Rating: 5 out of 5
following a purchase from 25/01/2023
Excellent, nothing to say about delivery times and receipt of parcel. The glass products are very well packaged! I recommend it!
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Marine F.
Rating: 5 out of 5
following a purchase from 17/01/2023
Good quality. Package arrived very quickly
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CHRISTIAN O.
Rating: 5 out of 5
following a purchase from 15/01/2023
excellent service! thank you
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Janique H.
Rating: 5 out of 5
following a purchase from 30/11/2022
From order to delivery, I am completely satisfied. The products are beautiful, of very good quality and the box purchased is perfect. Very easy to surf on the website which is very well made and very pleasant to browse. Looking forward to repeat my purchase experience and I recommend with my eyes closed. Congratulations.
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PASCALE T.
Rating: 5 out of 5
following a purchase from 09/01/2023
Product conforms Fast delivery
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Elina A.
Rating: 5 out of 5
following a purchase from 10/12/2022
Beautiful
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Anne Emmanuelle M.
Rating: 5 out of 5
following a purchase from 14/12/2022
Nice product. Fast delivery
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Gilles G.
Rating: 5 out of 5
following a purchase from 14/12/2022
received on time, as described
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DANIELE F.
Rating: 5 out of 5
following a purchase from 14/12/2022
Impeccable, fast and efficient service
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LAURENT A.
Rating: 5 out of 5
following a purchase from 10/12/2022
Fast delivery with goodies. I recommend it!
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