Customer reviews of L’Atelier du Vin

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 799 published reviews
5 734 92% 4 42 5% 3 14 2% 2 2 0% 1 7 1%

Summary of reviews

L'Atelier du Vin delivers a consistently positive experience with fast, reliable delivery and careful packaging that often includes handwritten notes and gift wrapping, enhancing the sense of thoughtful service. Customers highlight product quality across a range of items, from sturdy, elegant tools to beautifully crafted glassware and accessories that meet or exceed expectations. The support team is repeatedly described as courteous, efficient, and proactive, providing quick resolutions and seamless exchanges or upgrades when needed. Overall, the combination of well-made products, timely delivery, and attentive, personalized service creates a strong, satisfying shopping experience.

Reviews 3 and 5 stars

Reset filters
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
reliable, fast and accurate salesperson
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Order processed very quickly and items conform to specifications. Site navigation is simple and efficient.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Fast
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
aaaa
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Fast delivery
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
Very satisfied.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
No worries, everything is impeccable!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2020
Received on time, even the evening before.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
fast, trouble-free, precise - from order to delivery
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
No problem, fast delivery and products in excellent condition
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Customer service is super responsive to questions. First order placed on Monday, delivery received in just 2 days in perfect condition. The order was complete and very well packaged! Thank you L'Atelier du vin - I'm delighted to find excellent quality accessories made in France and will definitely be ordering again soon.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Delighted with the purchase Perfect service and communication
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Very fast
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
It was to replace the same item that I had had for years but which broke after good and loyal service. Everything was perfect!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/11/2020
Very good.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Very professional and I got a little gift so I'm happy.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
Wide selection
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
Plenty of choice, for all budgets. Fast delivery and quality products.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
I had the opportunity to speak directly to the head of "L'Atelier du Vin" by e-mail, and he was extremely courteous and accommodated my request to the best of his ability.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/10/2020
Efficiency and a little attention that makes all the difference!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
Excellent product, as described and fast delivery!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Fast, efficient.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Impeccable, fast, attentive service. Good quality products made in France. A wonderful discovery.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
conforms to my order
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Very good service, fast and careful delivery. Bonus: 4 free coasters and a handwritten thank-you letter. Highly recommend!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Fantastic customer service and speedy delivery
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Easy ordering, on-time delivery. Perfect
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
very satisfied; that doesn't surprise me from my Friend Pierre RICHARD!!!!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Item received promptly, very well packaged with gift.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Very serious,Order received on time - Little handwritten note to thank you for the order - great service - next order for Christmas!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2020
Modest order but impeccable service
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/09/2020
Serious site, well organized and very easy to access. The products are of high quality and I needed to exchange information by email. The staff are extremely reliable, attentive and attentive to your needs. I recommend this site.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/09/2020
Fast, tracked shipping
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/09/2020
Fast and careful delivery, with a little adorable and personalized attention added in the parcel. I'm delighted, I recommend and will recommend l'Atelier du Vin!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/08/2020
All good
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
excellent!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/08/2020
Very good both in terms of delivery and the quality of the product ordered.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/07/2020
No information on the size of the product, tasting glasses that have changed size and very less beautiful quality. They seem very fragile. Two out of four were chipped
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/07/2020
Very, very serious site. I placed two orders, the 1st of which left little time for delivery. I called to specify the deadline by which I wished to receive the parcel (gift to be made). My correspondent from the company was very cordial and above all very professional. The parcel was dispatched the same day and received in perfect condition and on time. For the 2nd order, I asked for a delay in delivery and here again everything was perfect. I absolutely recommend this site and I would like to make it clear that I have no commercial connection with it. My testimonial is spontaneous and sincere. Jean-Pierre
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/07/2020
Top!
Translated reviews
We use cookies for audience measurement and improving user experience.