Customer reviews of L’Atelier du Vin

9,7 /10

Based on 799 published reviews

Summary of reviews

L'Atelier du Vin delivers a consistently positive experience with fast, reliable delivery and careful packaging that often includes handwritten notes and gift wrapping, enhancing the sense of thoughtful service. Customers highlight product quality across a range of items, from sturdy, elegant tools to beautifully crafted glassware and accessories that meet or exceed expectations. The support team is repeatedly described as courteous, efficient, and proactive, providing quick resolutions and seamless exchanges or upgrades when needed. Overall, the combination of well-made products, timely delivery, and attentive, personalized service creates a strong, satisfying shopping experience.

Reviews 4 and 5 stars

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Jean-Francois P.

Published on 16/11/2023 à 13h59 following a purchase from 13/11/2023

Perfect

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Jean-Claude S.

Published on 10/11/2023 à 15h18 following a purchase from 04/11/2023

As a wine club organizer, I'm glad that a company like yours exists, and especially that it offers good wine-related products.

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louis R.

Published on 05/11/2023 à 12h32 following a purchase from 01/11/2023

Perfect

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thierry J.

Published on 04/11/2023 à 17h55 following a purchase from 28/10/2023

Very good

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Jean-Louis M.

Published on 31/10/2023 à 09h09 following a purchase from 23/10/2023

The products are good and seem to be of high quality. The only reason I didn't give it 5 stars was because my order didn't include my little gift.

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MARINE G.

Published on 28/10/2023 à 12h44 following a purchase from 24/10/2023

AS DESCRIBED. FAST DELIVERY. A LITTLE SURPRISE GIFT.

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Sebastien M.

Published on 26/10/2023 à 19h32 following a purchase from 22/10/2023

Fast delivery, product conforms to specifications and seems to be of good quality.

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Ivana C.

Published on 23/10/2023 à 08h11 following a purchase from 16/10/2023

A very high quality product, fast delivery and easy ordering.

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Filomena M.

Published on 15/10/2023 à 13h08 following a purchase from 08/10/2023

I loved the experience. Practical and functional.

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Ilaria G.

Published on 11/10/2023 à 00h19 following a purchase from 25/09/2023

Quick delivery, wonderful signature and packaging

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Georges G.

Published on 06/10/2023 à 15h26 following a purchase from 02/10/2023

Good choice, good price, fast delivery, perfect!

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CHRISTIAN L.

Published on 19/09/2023 à 10h12 following a purchase from 13/09/2023

Perfect I found what I was looking for

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JEANNE L.

Published on 17/09/2023 à 18h58 following a purchase from 12/09/2023

Super fast delivery

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Oliver B.

Published on 17/09/2023 à 14h03 following a purchase from 10/09/2023

All was well.

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Maguelonne C.

Published on 14/09/2023 à 19h58 following a purchase from 10/09/2023

Impeccable and very fast shipping!

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Delhorbe C.

Published on 30/08/2023 à 14h24 following a purchase from 26/08/2023

The customer service is top notch! My order is in order.

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Taudin N.

Published on 25/08/2023 à 17h07 following a purchase from 10/08/2023

My first experience was superb, very responsive to a specific email request I had sent them. Superb product, I think my friend will be delighted with the gift. At first glance it seems to be of good quality and the aesthetics are very pretty! I'm curious to know the opinion of the person who will use it.
I'll do it again if I get the chance!

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vanessa R.

Published on 18/08/2023 à 14h14 following a purchase from 13/08/2023

I've just received the product, which is elegant and easy to use. In terms of effectiveness, I'll have to wait and see before giving my opinion.

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Nicolas S.

Published on 03/08/2023 à 22h57 following a purchase from 28/07/2023

Perfect as always

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Nicolas S.

Published on 03/08/2023 à 22h55 following a purchase from 29/07/2023

Perfect

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Gaëlle M.

Published on 28/07/2023 à 17h14 following a purchase from 24/07/2023

What can I say...impeccable service, unfailing responsiveness, absolute kindness and, icing on the cake, delivery within just 48 hours with a special engraving request! So a thousand thanks to you, l'atelier du Vin, and in particular Mickaël, with whom I had a great chat!
Not to mention the high quality of my corkscrew, which remains just a little jewel, a little marvel.
I wish you all the best for the future. Sincerely Gaëlle

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Denis V.

Published on 26/07/2023 à 09h42 following a purchase from 19/07/2023

super fast, adequate and friendly after-sales service

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Mircea M.

Published on 16/06/2023 à 08h54 following a purchase from 08/06/2023

Smooth website, very easy to navigate

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adriaan D.

Published on 02/06/2023 à 11h37 following a purchase from 26/05/2023

Quick delivery, great products. The customised corkscrew looks amazing and will make a beatiful gift.

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Pedeferri M.

Published on 29/05/2023 à 15h57 following a purchase from 20/05/2023

Eccezionale! Prodotto ottimo! Consegna perfetta, seppur all'estero... Consigliatissimo!!!

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PHILIPPE M.

Published on 24/05/2023 à 15h48 following a purchase from 21/05/2023

high-quality product, impeccable delivery

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Géraldine F.

Published on 17/05/2023 à 15h06 following a purchase from 15/05/2023

The person who answered was extremely kind.
Shipping was very fast.
I am very happy.

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Jean-Pascal B.

Published on 26/04/2023 à 20h46 following a purchase from 20/04/2023

Perfect, immediate shipment and well protected.

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chantal G.

Published on 23/04/2023 à 14h48 following a purchase from 19/04/2023

Excellent products

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CARLOS B.

Published on 26/03/2023 à 08h05 following a purchase from 10/03/2023

Error in the delivery of one of the items with a very quick reaction to correct and return of product taken care of.merci

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Jonathan M.

Published on 24/03/2023 à 01h03 following a purchase from 08/03/2023

Fast and efficient

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Philippe-Nicolas S.

Published on 18/03/2023 à 14h34 following a purchase from 13/03/2023

Very good service, perfect product customization, fast delivery and excellent interaction with the sales department. Thank you for everything.

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YANNICK G.

Published on 18/03/2023 à 12h25 following a purchase from 10/03/2023

fast and efficient

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SEVERINE D.

Published on 17/03/2023 à 17h37 following a purchase from 10/03/2023

Xxxxx

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CHRISTIAN F.

Published on 05/03/2023 à 19h06 following a purchase from 01/03/2023

Very good service,

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Christiana Z.

Published on 04/03/2023 à 16h46 following a purchase from 23/02/2023

It was just perfect !! Thank you for everything ! Great product and most important amazing service and after sales care !!! Keep going and see you soon !! ️️️

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SANDRINE B.

Published on 03/03/2023 à 09h40 following a purchase from 22/02/2023

Excellent service and products!

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Patricia T.

Published on 22/02/2023 à 18h29 following a purchase from 16/02/2023

Fast, efficient and commercial service; the package included an extra cap free of charge.

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Alistair C.

Published on 18/02/2023 à 14h14 following a purchase from 11/02/2023

Finally I bought a vacuum pump and can preserve a good wine for a bit longer once open. Very easy to use and after a few pumps the stopper's red indicator disappears and that's the air removed. A nice set, I wish I'd found your website sooner.

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Gilles W.

Published on 07/02/2023 à 09h10 following a purchase from 28/01/2023

Clair

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