L'Atelier du Vin delivers a consistently positive experience with fast, reliable delivery and careful packaging that often includes handwritten notes and gift wrapping, enhancing the sense of thoughtful service. Customers highlight product quality across a range of items, from sturdy, elegant tools to beautifully crafted glassware and accessories that meet or exceed expectations. The support team is repeatedly described as courteous, efficient, and proactive, providing quick resolutions and seamless exchanges or upgrades when needed. Overall, the combination of well-made products, timely delivery, and attentive, personalized service creates a strong, satisfying shopping experience.
I had the opportunity to speak directly to the head of "L'Atelier du Vin" by e-mail, and he was extremely courteous and accommodated my request to the best of his ability.
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Rating: 4 out of 5
following a purchase from 13/10/2020
Product as advertised and delivery on time.
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Rating: 5 out of 5
following a purchase from 06/10/2020
Efficiency and a little attention that makes all the difference!
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Rating: 5 out of 5
following a purchase from 04/10/2020
Excellent product, as described and fast delivery!
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Rating: 5 out of 5
following a purchase from 29/09/2020
Fast, efficient.
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Rating: 5 out of 5
following a purchase from 01/10/2020
Impeccable, fast, attentive service. Good quality products made in France. A wonderful discovery.
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Rating: 5 out of 5
following a purchase from 24/09/2020
conforms to my order
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Rating: 5 out of 5
following a purchase from 23/09/2020
Very good service, fast and careful delivery. Bonus: 4 free coasters and a handwritten thank-you letter. Highly recommend!
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Rating: 5 out of 5
following a purchase from 23/09/2020
Fantastic customer service and speedy delivery
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Rating: 5 out of 5
following a purchase from 23/09/2020
Easy ordering, on-time delivery. Perfect
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Rating: 5 out of 5
following a purchase from 23/09/2020
very satisfied; that doesn't surprise me from my Friend Pierre RICHARD!!!!
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Rating: 5 out of 5
following a purchase from 23/09/2020
Item received promptly, very well packaged with gift.
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Rating: 5 out of 5
following a purchase from 13/09/2020
Very serious,Order received on time - Little handwritten note to thank you for the order - great service - next order for Christmas!
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Rating: 5 out of 5
following a purchase from 08/09/2020
Modest order but impeccable service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/09/2020
Serious site, well organized and very easy to access. The products are of high quality and I needed to exchange information by email. The staff are extremely reliable, attentive and attentive to your needs. I recommend this site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/09/2020
Fast, tracked shipping
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Rating: 5 out of 5
following a purchase from 04/09/2020
Fast and careful delivery, with a little adorable and personalized attention added in the parcel. I'm delighted, I recommend and will recommend l'Atelier du Vin!
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Rating: 5 out of 5
following a purchase from 30/08/2020
All good
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Rating: 5 out of 5
following a purchase from 07/08/2020
excellent!
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Rating: 4 out of 5
following a purchase from 27/08/2020
Effective and beautiful product
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Rating: 5 out of 5
following a purchase from 01/08/2020
Very good both in terms of delivery and the quality of the product ordered.
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Rating: 5 out of 5
following a purchase from 20/07/2020
Very, very serious site. I placed two orders, the 1st of which left little time for delivery. I called to specify the deadline by which I wished to receive the parcel (gift to be made). My correspondent from the company was very cordial and above all very professional. The parcel was dispatched the same day and received in perfect condition and on time. For the 2nd order, I asked for a delay in delivery and here again everything was perfect. I absolutely recommend this site and I would like to make it clear that I have no commercial connection with it. My testimonial is spontaneous and sincere. Jean-Pierre
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/07/2020
Top!
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Rating: 5 out of 5
following a purchase from 20/07/2020
Delivered quickly, order accompanied by a handwritten note and a small gift (coaster) which is rare and appreciable for an order on the net THANK YOU
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Rating: 4 out of 5
following a purchase from 29/06/2020
Easy to order
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Rating: 5 out of 5
following a purchase from 27/06/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/06/2020
Very satisfied, fast delivery, well packaged products and a nice handwritten note.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
Efficient and easy to navigate.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
PERFECT! Fast delivery, compliant products and excellent after-sales service! Thank you
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Rating: 5 out of 5
following a purchase from 09/06/2020
Very good. Product meets our expectations. We recommend it.
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Rating: 5 out of 5
following a purchase from 08/06/2020
Clear, easy site, quality product, fast delivery. And with a handwritten note and little gifts. No complaints
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Perfect, very fast and very well packaged. I recommend and will return to this site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/06/2020
Perfect
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Rating: 5 out of 5
following a purchase from 03/06/2020
I'm very satisfied with my order, which was also shipped quickly! What's more, I received a small gift from the brand - many thanks!
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Rating: 5 out of 5
following a purchase from 01/06/2020
I've ordered several products from l'atelier du vin They have very good products, qualitative, robust and beautiful A real company with French know-how Moreover, the customer service is very fast and attentive and full of little attentions I recommend their products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
serious site. order well received
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Rating: 5 out of 5
following a purchase from 22/05/2020
On-time delivery. Small gift (coasters).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/05/2020
good site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
Perfect and fast delivery. Product fully complies with the description on the website.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/05/2020
Fast and careful delivery. Never disappointed!
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