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O
Rating: 5 out of 5
As always, a reliable company that has a sense of service
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Customer reviews of LaVie
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 800 published reviews
Summary of reviews
LaVie is praised for reliable, fast shipping and careful delivery, with many mentions of quick delivery, on-time arrivals, and impeccable packaging that ensures the product arrives ready to use. Customers highlight clear product descriptions and easy setup, noting that devices are easy to use, install, and operate effectively, delivering water that tastes neutral and is pleasant to drink. Service stands out as top-notch and responsive, with attentive phone support, efficient order handling, and a helpful, caring customer team that resolves issues quickly. Finally, the products themselves are described as high quality and durable, with strong recommendations and repeated satisfaction from long-time users who value the environmental and practical benefits of using LaVie.
All reviews
S
Rating: 5 out of 5
Fast, efficient system: there is no more chlorine smell in the water. It feels like drinking bottled water.
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J
Rating: 5 out of 5
Very satisfied. I recommend LaVie for having quality water
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G
Rating: 5 out of 5
Purchase, Delivery, Support! Everything is perfect! The product is worth the price and the customer service (damage during delivery) is top!
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G
Rating: 5 out of 5
The water no longer has a bad taste and seems purer!
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M
Rating: 5 out of 5
Used in a camper with a USB/DC 12V booster cable
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E
Rating: 5 out of 5
great responsiveness considering a delivery error Thank you
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P
Rating: 1 out of 5
Very good
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J
Rating: 5 out of 5
My parents bought it and I was convinced. Super easy to use.
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A
Rating: 5 out of 5
Very good device. The water really tastes good. Thank you
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C
Rating: 5 out of 5
Perfect, in every way.
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M
Rating: 5 out of 5
Happy with my purchase. The tap water has lost its bad taste and I no longer have to carry water packs.
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S
Rating: 5 out of 5
I do not regret my purchase, great customer service, replacement accessories that can be bought if worn out, very unknown French site
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S
Rating: 5 out of 5
Fast delivery! Easy and quick installation The taste of the water is just incredible I am delighted!!! Thank you LaVie
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C
Rating: 4 out of 5
The return of the device after repair by the manufacturing and selling company was delayed by 3 days due to doubts about my address. However, I had clearly indicated it on the package as well as on a card placed inside the package. It was also on the check attached. I had to get additional bottles of water; however, I bought this purifier to no longer rely on plastic bottles, for my health and for ecological reasons. That said, the repair was impeccable. And I was pleasantly surprised to find a complimentary bottle (suitable for the device) in the package, worth €30, the cost of the repair. This had already been the case during a previous repair.
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S
Rating: 5 out of 5
Great customer support!!
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S
Rating: 5 out of 5
After a leak at the output of the "EauPropre" filter requiring Teflon and 2 seals, I am reassured by this filtered water! I complement it with Lavie2GO to have water that truly becomes soft on the palate and odorless. It's a great discovery for my health.
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S
Rating: 5 out of 5
A very good device!
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C
Rating: 5 out of 5
Fast delivery. The product works well and matches the description.
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S
Rating: 5 out of 5
Ultra fast repair time + warm welcome (thank you Celine), I recommend!!
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E
Rating: 4 out of 5
Happy with the product. However, the bottle does not close very easily.
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L
Rating: 5 out of 5
Arrived quickly, the filter was easy to install. It works very well!
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Y
Rating: 4 out of 5
The product is clever and easy to install. The only small downside is the connector seal which is too soft and leaks when tightened. No problem for a handyman, even an average one.
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D
Rating: 4 out of 5
A small paper manual or a detailed video link for installation would have been welcome! Note that you need to let at least 30 liters of water flow or for 6 minutes before drinking it, otherwise it is a bit cloudy and has a taste.
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S
Rating: 5 out of 5
Very good, easy to use.
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P
Rating: 5 out of 5
Fast delivery. Easy assembly.
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M
Rating: 5 out of 5
Very easy to install. Deliciously soft water. Just maybe indicate the direction to unscrew or screw on the cartridge holder.
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J
Rating: 5 out of 5
Always very satisfied with my device which even withstood a power surge. Thank you for the express delivery of the charger.
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B
Rating: 5 out of 5
Top
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J
Rating: 5 out of 5
Very good product
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S
Rating: 5 out of 5
Perfect!
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K
Rating: 5 out of 5
This is my 3rd order of purifiers and I am still very pleased with the products (x2 1L and x1 2GO). Happy with the sales service that was responsive and attentive during the bug of my last order. Nothing to complain about and thank you Céline for the commercial gesture. I recommend.
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S
Rating: 5 out of 5
Very happy with my purchase. Fast and secure delivery. Small investment at purchase quickly recouped given the price of bottled water
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A
Rating: 5 out of 5
Delivery OK, easy installation.
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A
Rating: 1 out of 5
I am very satisfied with the LaVie water purifier.
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T
Rating: 5 out of 5
I bought your purification system + 1 bottle to give to my family who appreciated it a lot. Thank you LaVie.
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A
Rating: 5 out of 5
Fast shipping and quality product. Very satisfied
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A
Rating: 5 out of 5
Thank you, I am delighted, the water is delicious, no more bad taste!
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V
Rating: 5 out of 5
Very quick request and response
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S
Rating: 5 out of 5
Package received, we appreciate the taste of the water
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