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P
Rating: 5 out of 5
Great Everything went well
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Customer reviews of LaVie
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 735 published reviews
Summary of reviews
LaVie patients consistently praise the product’s effectiveness and ease of use, highlighting simple installation, intuitive operation, and water that tastes neutral or better, with chlorine taste gone and a lighter feel. Delivery is repeatedly described as fast and reliable, with orders arriving quickly, well packaged, and replacements provided promptly when issues occurred. Customers emphasize strong value through noticeable benefits like reduced plastic use, cost savings over bottled water, and long-lasting, low-maintenance purification that delivers consistently drinkable water. Customer service is noted as courteous and responsive, contributing to a positive overall experience and repeat purchases.
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O
Rating: 5 out of 5
very good product
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Y
Rating: 5 out of 5
still very satisfied
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E
Rating: 5 out of 5
Very satisfied after a malfunction of the purifier, customer service responded very quickly and advised me.
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F
Rating: 5 out of 5
Order shipped and received quickly. Ultra responsive and pleasant customer support. Effective product. All good
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E
Rating: 5 out of 5
Everything is perfect!
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C
Rating: 4 out of 5
My LAVIE PURE - 4L set arrived perfectly packaged, and the carefully transported parcel was impeccable, The taste of the water is perfect. One criticism: the discount policy lacks clarity. A referral saved me 5%. But after registering on the site, I benefit again from a 5% discount on my next order. And right after I learn that if I had waited a few days, I would have had my set with a 10% discount (exceptional promo). A clear and stable price would be a plus.
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P
Rating: 5 out of 5
A difference in the taste of the water, ease and above all no more packs of water to carry
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V
Rating: 5 out of 5
Top method for purifying water that we didn't drink because of the smell
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L
Rating: 5 out of 5
Order received quickly
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M
Rating: 5 out of 5
Great. Fast service. Perfect repair. Shipment in perfect condition with a new bottle included. Thank you.
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R
Rating: 5 out of 5
Very good, we no longer taste the tap water.
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D
Rating: 5 out of 5
Good purchase, satisfied
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J
Rating: 5 out of 5
Perfect, easy to use, very satisfied with this product, I recommend.
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J
Rating: 4 out of 5
Very good
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M
Rating: 5 out of 5
Already replied Very happy
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M
Rating: 5 out of 5
Very good product! The taste of chlorine has disappeared from our water. Easy and quick installation. Delivery on time in secure packaging. I can only recommend LaVie!
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A
Rating: 5 out of 5
Very practical
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N
Rating: 5 out of 5
Very good product.
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V
Rating: 5 out of 5
Ordered well received. Material compliant.
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B
Rating: 5 out of 5
Order placed and received quickly. The taste difference is impressive. The water here is really not good in 20 minutes the water is soft. It saves me from buying bottled water.
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H
Rating: 5 out of 5
Quick and careful shipping
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G
Rating: 5 out of 5
Fast delivery in 2 days and very well secured package, bottle very well packaged. Serious site, to recommend without reservation.
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S
Rating: 5 out of 5
Top products and services!
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E
Rating: 5 out of 5
Always a pleasure to buy a LaVie product, of very high quality, I highly recommend it to those around me, the purifiers to have at home. Thank you to this company for allowing us to purify water at more than reasonable prices. Kudos to your team always attentive and very dedicated
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S
Rating: 5 out of 5
I am very happy with my purchase.
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A
Rating: 4 out of 5
The taste of tap water does not completely disappear but there is already a nice improvement.
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Response from LaVie
Hello Annick,
In this case (very rare, but possible), you need to add the Opropre under-sink pre-filtration, there will be absolutely no taste left. You will also gain protection against microplastics, nanoplastics, and Pfas. Good evening!
In this case (very rare, but possible), you need to add the Opropre under-sink pre-filtration, there will be absolutely no taste left. You will also gain protection against microplastics, nanoplastics, and Pfas. Good evening!
C
Rating: 5 out of 5
Very satisfied with my purchase The water is delicious and has no taste of chlorine anymore.
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C
Rating: 5 out of 5
Perfect delivery product So happy
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G
Rating: 5 out of 5
the first one purchased a few years ago broke down (cable issue); we ordered another one without hesitation! each of our children has one, and my son bought one for the office too! if those aren't arguments....
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E
Rating: 5 out of 5
Great availability and friendliness of the contacted person. Thank you
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G
Rating: 5 out of 5
Good reception of the products in perfect condition despite the distance between France and its overseas territories. Simple installation and very well informed. Quick assistance by email that makes us forget the time difference. Congratulations to the whole team and good continuation.
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G
Rating: 5 out of 5
Very good product. Super design, fits perfectly in the kitchen. Ideal for treating large volumes at once. Perfect for us (household of 2 people). However, since our water is very hard, you need to think about regularly cleaning the limescale deposits on the glass walls to avoid reducing the effectiveness of the UV rays. But since the carafe is spacious, it lends itself quite well to cleaning.
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A
Rating: 5 out of 5
Quite skeptical about the product at first, but given the positive reviews on the product, and the final reasonable price compared to other water treatment solutions (e.g.: Berkey), I thought it was worth a try. Our tap water always has an unpleasant taste (chlorinated in particular), I was looking for a solution to avoid buying bottled water, without having to regularly buy consumables (like charcoal filters). So I opted for LaCarafe (more suitable for our daily consumption for 2 people without having to change the bottles too regularly), and the result is quite impressive: the water is really better, without bad taste after applying the UV treatment, and much more pleasant to drink. The only
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V
Rating: 5 out of 5
Easy to use and adopt in daily life. The water is good and the item itself is very aesthetic and integrates very well into a kitchen. We can no longer do without it and just bought a second one for our vacation place. No more plastic bottles!!
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S
Rating: 5 out of 5
Perfect! About the delivery: Very responsive to my messages after a small issue. The product: top!
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E
Rating: 5 out of 5
No more plastic bottles!
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C
Rating: 5 out of 5
Package delivered quickly, well packaged
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P
Rating: 5 out of 5
Yes, I am satisfied but I would have liked to analyze the water to really see the difference. Thank you for offering me an extra bottle
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T
Rating: 5 out of 5
Excellent concept that works: water without chlorine taste and preserved minerals. I recommend combining pre-filtration with UVA technology. According to my own market study, it's cheaper than filter jugs or other systems that tend to remove essential minerals. Plus, it's a French company to support! Responsive customer service because the hoses were missing from the order!
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