Customer reviews of LaVie

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 735 published reviews

Summary of reviews

LaVie patients consistently praise the product’s effectiveness and ease of use, highlighting simple installation, intuitive operation, and water that tastes neutral or better, with chlorine taste gone and a lighter feel. Delivery is repeatedly described as fast and reliable, with orders arriving quickly, well packaged, and replacements provided promptly when issues occurred. Customers emphasize strong value through noticeable benefits like reduced plastic use, cost savings over bottled water, and long-lasting, low-maintenance purification that delivers consistently drinkable water. Customer service is noted as courteous and responsive, contributing to a positive overall experience and repeat purchases.

All reviews

M
Mélanie C.
Rating: 5 out of 5
following a purchase from 29/03/2025
Easy purchase, fast delivery, and simple to use. By alternating with two bottles, there is always pure water available. It really eliminates the taste of tap water, I am very satisfied.
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Céline D.
Rating: 5 out of 5
following a purchase from 30/03/2025
I am very satisfied with Lavie products. I have the fountain, the purifier in 0.5 and 1 liter. At the office, at home, on vacation, they follow me everywhere!
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Michel R.
Rating: 5 out of 5
following a purchase from 29/03/2025
Very good
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Jean-Marc N.
Rating: 5 out of 5
following a purchase from 30/03/2025
Impeccable, product meets expectations.
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Claude W.
Rating: 4 out of 5
following a purchase from 29/03/2025
Very good device, unfortunately high cost for the technology
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Jeanluc J.
Rating: 5 out of 5
following a purchase from 27/03/2025
Always satisfied with the products and service during online purchases. I recommend the company La Vie Bio.
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Christine L.
Rating: 5 out of 5
following a purchase from 27/03/2025
Order received quickly in perfect condition at the pick-up point
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Véronique W.
Rating: 5 out of 5
following a purchase from 26/03/2025
Everything is perfect Thank you and good continuation
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F
Françoise C.
Rating: 5 out of 5
following a purchase from 27/03/2025
satisfied with the delivery
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M
Michel L.
Rating: 4 out of 5
following a purchase from 26/03/2025
I bought the Turquoise Opropre product. The quality is there and the goal pursued is commendable. I still have a few remarks to make. The first one that almost stopped me from buying is the payment that I couldn't activate. Fortunately, someone from the company opened another payment option for me. (I am Belgian maybe) The second is the sealing to be achieved between the hoses and the filter. The white film included with the order does not allow it easily. Two sealing washers that I bought (a bit too big admittedly) still ensured a quick sealing. Apart from that, I am satisfied with the product and the quality of service.
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Response from LaVie
Hello Michel,

Sorry for the difficulty of using the Teflon delivered in the kit. Could you please share with me the solution you used to achieve the seals? I can call you on the phone if you prefer, otherwise it's [email protected] or [email protected]
Have a nice day!
M
Morgane&Max D.
Rating: 5 out of 5
following a purchase from 04/02/2025
I bought a Turquoise Opropre filter in February and I am very satisfied with it.
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Robert S.
Rating: 5 out of 5
following a purchase from 27/03/2025
good
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Sabine D.
Rating: 5 out of 5
following a purchase from 25/03/2025
The products are perfect, easy to use and arrived quickly
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Gérard P.
Rating: 5 out of 5
following a purchase from 25/03/2025
Easy to use and good result
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Jérôme B.
Rating: 5 out of 5
following a purchase from 18/03/2025
Clear and intuitive site. Contact with support was simple with a quick response. I recommend.
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Thierry B.
Rating: 5 out of 5
following a purchase from 24/03/2025
Happy with our purchase.
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Dominique V.
Rating: 5 out of 5
following a purchase from 23/03/2025
5 stars
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Jean-Christophe G.
Rating: 5 out of 5
following a purchase from 23/03/2025
Great company producing quality products. A responsive and clear customer service. I am so satisfied that I have 3 purifiers and a pre-filter...and my family has also adopted it.
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Nathalie A.
Rating: 5 out of 5
following a purchase from 21/03/2025
Order received very quickly I also had to deal with customer service which is very responsive and professional I recommend the site and the bottled water purification system.
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Frédérique M.
Rating: 5 out of 5
following a purchase from 22/03/2025
Perfect
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Catherine P.
Rating: 5 out of 5
following a purchase from 22/03/2025
Perfect. Fast and careful shipping. Top products
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Thierry B.
Rating: 5 out of 5
following a purchase from 22/03/2025
Very good product, easy to use, no taste for this treatment
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Alexandra B.
Rating: 5 out of 5
following a purchase from 21/03/2025
It was a good decision to buy LaVie. The water is clean, tastes good and I no longer have to buy plastic bottles.
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Laurent L.
Rating: 5 out of 5
following a purchase from 22/03/2025
Compliant with the order. Very practical and fast. The water is really smooth with no taste. Perfect
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Sabine B.
Rating: 5 out of 5
following a purchase from 22/03/2025
I am very satisfied with the quality of the water just like my son who has been using this device for 2 years
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F
Francoise P.
Rating: 5 out of 5
following a purchase from 22/03/2025
Very practical installation
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Guylène M.
Rating: 5 out of 5
following a purchase from 22/03/2025
tap water becomes soft drinking water without chlorine smell. I am very happy with my purchase.
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Jean D.
Rating: 5 out of 5
following a purchase from 21/03/2025
This is the second purchase on this site. We are satisfied with the products and the ordering and delivery services.
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D
Danielle G.
Rating: 5 out of 5
following a purchase from 19/03/2025
Very good essential purchase
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D
Daniel K.
Rating: 5 out of 5
following a purchase from 19/03/2025
Advice, ordering, delivery, installation top-notch! The whole family appreciates this turquoise filter in addition to the lavie purifier. The water is of exceptional quality. I highly recommend this water purification process.
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Aurelie B.
Rating: 5 out of 5
following a purchase from 19/03/2025
Very happy with my purchase the water has no taste or smell!
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Martine S.
Rating: 4 out of 5
following a purchase from 17/03/2025
Very professional site Excellent contact with the advisors Disappointing delivery the package was left outside for 3 hours without any information from the delivery person We eventually found it in a corner of the residence !!!!!!
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Agnies V.
Rating: 5 out of 5
following a purchase from 06/03/2025
A very serious company, quality, developing new products, responsive, contacts, sends, products to recommend, never any issues with customer service, don't hesitate you won't regret it! very satisfied, thank you to LA VIE! and long life!
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C
Claire L.
Rating: 5 out of 5
following a purchase from 15/03/2025
Package sent quickly, very easy to use, really satisfied with the taste of the water. I hope one day to afford the fountain (but too expensive for me currently).
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M
Martine S.
Rating: 5 out of 5
following a purchase from 17/03/2025
I haven't tested it yet
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W
Willy B.
Rating: 5 out of 5
following a purchase from 16/03/2025
We appreciate drinking our filtered tap water with the filtration life because there are no filters to change regularly and this one is really good with a neutral taste that makes you want to drink it!
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Didier C.
Rating: 5 out of 5
following a purchase from 16/03/2025
satisfied with the product hoping it lasts
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Isabelle V.
Rating: 5 out of 5
following a purchase from 14/03/2025
very nice system, and also a nice design!
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Philippe B.
Rating: 5 out of 5
following a purchase from 10/03/2025
Speed and efficiency of the repair and return of our purifier
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C
Corinne L.
Rating: 5 out of 5
following a purchase from 13/03/2025
Perfect
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