9.9/10
★★★★★
based on 2327 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

10 days for delivery

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Lionel P.
purchased on 07/01/2026
Translated review
2 /5
★★☆☆☆

I am sorry but I still have not received my ordered package now on 5/01. I want to say that Céline is taking very good care of me the problem is the carrier.

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Sylvie W.
purchased on 05/01/2026
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3 /5
★★★☆☆

The product is very good but Chronopost sent the package to a distant depot! This is a point to watch as the package was heavy...

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Agnes P.
purchased on 13/12/2025
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2 /5
★★☆☆☆

Package arrived half ripped open. The packaging strength really needs to be reviewed because the delivery people don't care, they throw the packages without precautions

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Hélène E.
purchased on 01/12/2025
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2 /5
★★☆☆☆

-

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Marc L.
purchased on 30/11/2025
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3 /5
★★★☆☆

The diagram is not very clear, for the green, blue, red button

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Freddy G.
purchased on 29/11/2025
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3 /5
★★★☆☆

PACKAGE DELIVERED VERY QUICKLY TO THE RELAY POINT BUT COMPLETELY IN PIECES. I AM WAITING FOR THE REPLACEMENT OF THE ITEM

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Murielle T.
purchased on 24/11/2025
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3 /5
★★★☆☆

My children mock me and tell me that I have no proof of what you claim. I am thinking of having the purified water analyzed in a specialized laboratory.

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Marie-jose F.
purchased on 23/04/2025
Translated review
Answer from LaVie
Good evening Marie-José,

Otherwise, you can also provide them with evidence delivered by independent research laboratories (CNRS), it's on the "our technology" page on lavie.bio.
Good evening!
3 /5
★★★☆☆

French idea for a very well-made Chinese production for the PURE model. However, the PREMIUM XL model is a disaster for the bamboo coating... It fractures at all points. Also, the water is not drinkable after the quarter-hour wait because it becomes lukewarm due to the heating of the LEDs. OTHERWISE... top-notch.

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Lionel S.
purchased on 23/08/2024
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3 /5
★★★☆☆

I am very satisfied with my purchase and highly recommend it

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Liliane O.
purchased on 08/03/2024
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3 /5
★★★☆☆

The water tastes better after 15 minutes in the device, however the system seems fragile... I hope it will last at least 1 year given the price...

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Andreea B.
purchased on 20/10/2023
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2 /5
★★☆☆☆

Customer contact email not great luckily the product is good

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Monique L.
purchased on 27/08/2023
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3 /5
★★★☆☆

I like the LaVie system. However, I had to renew my device because the previous one (a LaVie Pure model purchased in 2020) no longer worked (a small button broken in the base). I did not find the lifespan very satisfactory. I hope this new model lasts longer.

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Jean-loup T.
purchased on 09/07/2023
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2 /5
★★☆☆☆

I often recommend La Vie and friends have bought or gifted the standard product afterwards. The water is very good and the product is beautiful. I regret not being able to benefit from the free glasses on my last order, the offer was announced but I understood too late that I had to claim it and that it was not automatically included in the order.

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Emmanuelle R.
purchased on 01/07/2023
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