Customer reviews of Le caveau de santenay

9,8 /10

Based on 197 published reviews

Summary of reviews

The online store "Le caveau de santenay" is highly regarded for its exceptional selection of wines and efficient service. Customers frequently mention the impressive quality of the wines, with many highlighting specific varietals and labels that exceeded their expectations. Delivery is consistently noted as prompt and well-organized, with references to fast shipping times and careful packaging that ensures bottles arrive in perfect condition.

Reviews 3 and 4 stars

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Jasper M.

Published on 22/12/2025 à 16h06 following a purchase from 06/12/2025

Very good wines and prompt delivery and service. The delivery costs could be a bit lower.

Jean Marc H.

Published on 23/11/2025 à 11h21 following a purchase from 01/11/2025

Disastrous delivery due to Chronopost, which did not enter the building and left the boxes of wine in a post office 3 km from my home. I had to take a taxi to pick them up.

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Franck D.

Published on 08/09/2025 à 14h07 following a purchase from 22/08/2025

The delivery in 2 packages was made on 2 different days: one with the initial scheduling of DHL, the other taking into account my request to postpone to the next day.

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VINCENT L.

Published on 12/07/2024 à 11h53 following a purchase from 28/06/2024

perfect

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Response from Le caveau de santenay Published on 13/07/2024

Thank you for your positive feedback, we are delighted to hear that your experience with Caveau de Santenay was perfect. We look forward to welcoming you soon!

Guillaume

Acheteur vérifié

Published on 15/05/2023 à 17h08

Very fast and perfect delivery, however delivery charges not covered for large orders, a little disappointing.

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Response from Le caveau de santenay Published on 19/05/2023

Thank you for your feedback. Guillaume

Acheteur vérifié

Published on 09/05/2023 à 08h36

Good follow-up. Delivery very late, but explained.

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Response from Le caveau de santenay Published on 10/05/2023

Hello Sir, Thank you for your feedback and sorry again for the late delivery. Guillaume

Acheteur vérifié

Published on 21/04/2023 à 17h50

delivered very fast it's syper If you have a catalog / order form it would be perfect for 2024

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Response from Le caveau de santenay Published on 23/04/2023

Hello Sir and thank you for your feedback. For the catalog, just ask me and I'll send it to you by e-mail. Bonne dégustation. Guillaume.

Acheteur vérifié

Published on 22/03/2023 à 19h54

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Response from Le caveau de santenay Published on 28/03/2023

Thank you for your feedback. Guillaume

Acheteur vérifié

Published on 21/03/2023 à 21h55

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Response from Le caveau de santenay Published on 22/03/2023

Thank you for your feedback. Guillaume

Acheteur vérifié

Published on 31/01/2023 à 17h54

I appreciated the quality of the packaging and the respect of the delivery time. As it is, this product is in the cellar and will be tasted within three months.

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Response from Le caveau de santenay Published on 02/02/2023

Thank you for your feedback and enjoy the tasting. Guillaume

Acheteur vérifié

Published on 10/01/2023 à 18h57

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Response from Le caveau de santenay Published on 13/01/2023

Thank you for your feedback. Guillaume

Acheteur vérifié

Published on 02/06/2022 à 22h39

The transportcost is quite high, the rest is perfect.

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Response from Le caveau de santenay Published on 07/06/2022

Thank you for your feedback. Guillaume

Gérard C.

Published on 30/07/2021 à 14h32

An excellent white wine that we enjoy.

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Response from Le caveau de santenay Published on 31/07/2021

Thank you for your feedback and enjoy this superb wine. Guillaume.