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Rating: 5 out of 5
Phone: perfect reception! Competent lady, very available, patient and pleasant. Site: very good.
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Customer reviews of Le Choix des Bébés
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 167 published reviews
Summary of reviews
Le Choix des Bébés consistently delivers reliable, fast service with smooth order processing and quick delivery, helping customers receive items quickly and in careful packaging. The product range and site usability are noted positively, with clear descriptions, easy-to-use site navigation, and items that meet expectations and house requests. Customers frequently highlight practical, well-designed products such as comfortable mattresses and cushions that are easy to use and fold, plus responsive customer service that addresses feedback. The shopping experience is reinforced by dependable delivery performance and clear, helpful communications from the team.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
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A
Rating: 5 out of 5
This mattress is light and especially very comfortable for the baby.
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A
Rating: 5 out of 5
Delivery on time, the site is very good, I ordered quickly and the product was well explained.
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A
Rating: 5 out of 5
Impeccable, a choice of products for every need, fast delivery... and the mattress is very good, firm and comfortable at the same time!
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A
Rating: 3 out of 5
Good item. However, 24/48h delivery not respected. Delivery problem but no one informs. Proposal to receive a discount code only if I ask for it.
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A
Rating: 5 out of 5
Very clear and accessible site.
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A
Rating: 5 out of 5
Account creation a bit laborious, but impeccable tracking. The mattress arrived safely, within very short deadlines and very well packaged. Tracking and delivery follow-up impeccable as well by Geodis.
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A
Rating: 5 out of 5
Excellent product. Fast delivery.
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A
Rating: 5 out of 5
Matches what I wanted. Perfect.
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A
Rating: 5 out of 5
Fast delivery, item ordered on Friday and received the following Thursday! The shipment tracking is clear.
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A
Rating: 5 out of 5
Fast delivery.
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A
Rating: 5 out of 5
Fast delivery, perfect product.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend! Sales service contacted by phone, attentive to my needs. Thank you for your warm welcome.
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A
Rating: 5 out of 5
Really fast delivery. Ordered on Thursday evening delivered on Monday morning at 10 am! Quality mattress. I recommend 100%.
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A
Rating: 5 out of 5
Serious. Very fast delivery. I recommend.
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A
Rating: 3 out of 5
No news about the delivery, product sent to another recipient than me. I don't know if the product has been delivered!!???
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Response from Le Choix des Bébés
Hello, Following our exchanges where we were able to prove to you that you had received all the necessary emails for order tracking, I would like to ask Verified Reviews to remove this review. As you indicated in your last email, this review corresponded to your impression at the time. I am delighted to have been able to communicate with you. Best regards
A
Rating: 3 out of 5
We had to manage on our own to track our order, no website or correspondence with the company for 15 days.
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A
Rating: 5 out of 5
Operational Service, I placed an order, I had made a mistake with the delivery address, the modification was made by the sales team. Thank you! I recommend!
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