Customer reviews of Le Comptoir de Mathilde

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Helmut H.

Rating: 2 out of 5

Published on 05/01/2024 à 18h13 following a purchase from 03/12/2023

Unfortunately the glass "Barba au Rhum" - Medium size was leaking and spilled during transportation. If possible, we kindly ask for a replacement shipment.

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Valérie B.

Rating: 2 out of 5

Published on 05/01/2024 à 17h34 following a purchase from 11/12/2023

Order received but not on time.

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Response from Le Comptoir de Mathilde Published on 20/02/2024

Hello Valérie, thank you for your feedback. We're sorry your order didn't arrive on time, and we'll do everything we can to make sure it doesn't happen again. We hope that despite this inconvenience, you have enjoyed our products. Please do not hesitate to contact us should you have any further comments or suggestions. Have a nice day.

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Nathalie C.

Rating: 4 out of 5

Published on 05/01/2024 à 17h27 following a purchase from 11/12/2023

Delicious

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Christelle M.

Rating: 4 out of 5

Published on 05/01/2024 à 17h21 following a purchase from 07/12/2023

Products always at the top, delivery time a little long.

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Isabelle D.

Rating: 2 out of 5

Published on 05/01/2024 à 16h31 following a purchase from 11/12/2023

Late delivery

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Response from Le Comptoir de Mathilde Published on 20/02/2024

Hello Isabelle, we're sorry to hear that you've experienced a delivery delay with our boutique Le Comptoir de Mathilde. We take great pride in providing a quality service to our customers and will do our utmost to resolve this situation as quickly as possible. Thank you for your trust and understanding.

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Solène P.

Rating: 4 out of 5

Published on 05/01/2024 à 15h32 following a purchase from 03/12/2023

Very good

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Catherine F.

Rating: 4 out of 5

Published on 05/01/2024 à 13h21 following a purchase from 01/12/2023

pleasant site, easy ordering, fast shipping despite the holiday season. Very neat packaging, in short, a very positive review.

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Sylvie D.

Rating: 4 out of 5

Published on 05/01/2024 à 12h56 following a purchase from 02/12/2023

Perfect

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Marine D.

Rating: 4 out of 5

Published on 05/01/2024 à 12h42 following a purchase from 06/12/2023

The products are of high quality, I'm quite satisfied with this purchase. However, for the tea box, one of the pots was almost empty.

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Eva V.

Rating: 4 out of 5

Published on 05/01/2024 à 12h18 following a purchase from 08/12/2023

Order received quickly just the marshmallow logs split shame though well packaged may be too tight otherwise I am a fan of the products!!!

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Gabriel O.

Rating: 2 out of 5

Published on 05/01/2024 à 11h37 following a purchase from 29/11/2023

3+ weeks to recieve a small box???

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Marie-Helene L.

Rating: 4 out of 5

Published on 05/01/2024 à 10h32 following a purchase from 18/12/2023

no comment

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Olivier L.

Rating: 4 out of 5

Published on 05/01/2024 à 10h23 following a purchase from 01/12/2023

Very good site. Original products and delivery is on time and the products are well protected.

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Olga V.

Rating: 4 out of 5

Published on 21/12/2023 à 08h29 following a purchase from 20/11/2023

everything was perfect except the three boxes of Neapolitan chocolates of different tastes that arrived very moved with the typical dust that remains in the chocolate when it is loose in the box. thank you very much.

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Sandra G.

Rating: 4 out of 5

Published on 13/12/2023 à 07h03 following a purchase from 24/11/2023

It took me a long time to place an order on the site, but I was not disappointed with my items.

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Bernard G.

Rating: 4 out of 5

Published on 12/12/2023 à 15h45 following a purchase from 24/11/2023

Fast and accurate delivery. On the other hand, the salted "advent calendar" is rather average...

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Gwenaelle G.

Rating: 4 out of 5

Published on 12/12/2023 à 14h51 following a purchase from 24/11/2023

Very nice gift basket. Too bad the Christmas chocolate bars are broken.

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Virginie B.

Rating: 4 out of 5

Published on 12/12/2023 à 13h18 following a purchase from 24/11/2023

Order received very well packaged not at all disappointed 🤩🤩🤩

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Kelly G.

Rating: 4 out of 5

Published on 07/12/2023 à 21h41 following a purchase from 20/11/2023

A small problem with the delivery, which was very well rectified thanks to the top-notch after-sales service. The quality is there, but for the advent calendar it would have been nice if the chocolates had been wrapped to keep them in perfect condition.

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Séverine L.

Rating: 4 out of 5

Published on 07/12/2023 à 19h17 following a purchase from 20/11/2023

We are satisfied with the products ordered, however a surprise gift was planned because we had a relatively large order and we did not receive it ... too bad.

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Sylvie L.

Rating: 4 out of 5

Published on 07/12/2023 à 18h41 following a purchase from 15/11/2023

I find the prices a little high

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Anne Marie L.

Rating: 4 out of 5

Published on 07/12/2023 à 18h34 following a purchase from 17/11/2023

It was a gift, which apparently gave pleasure

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Marie Helene D.

Rating: 4 out of 5

Published on 07/12/2023 à 17h40 following a purchase from 20/11/2023

Services meeting my expectations: speed, reliability, good value for money.

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Nathalie V.

Rating: 4 out of 5

Published on 02/12/2023 à 14h35 following a purchase from 18/11/2023

After a certain order amount, you should either get several jars for free or a nice discount.

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Josette D.

Rating: 4 out of 5

Published on 01/12/2023 à 10h28 following a purchase from 15/11/2023

Very good I had received chocolate to break and they sent me one right away they are very responsive

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Eric C.

Rating: 4 out of 5

Published on 01/12/2023 à 10h17 following a purchase from 07/11/2023

RAS. Product conforms.

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Christiane R.

Rating: 4 out of 5

Published on 01/12/2023 à 10h06 following a purchase from 15/11/2023

Very satisfied with my order and delivery. The items were very well packaged.

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Clementine D.

Rating: 4 out of 5

Published on 01/12/2023 à 10h05 following a purchase from 13/11/2023

Very good 👍🏽

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Annabelle A.

Rating: 4 out of 5

Published on 19/11/2023 à 17h20 following a purchase from 02/11/2023

Order well packed & no breakage! Thank you so much!

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Lucien A.

Rating: 4 out of 5

Published on 18/11/2023 à 06h37 following a purchase from 02/11/2023

No particular opinion... This small order was completed quickly and delivered just as quickly.

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Jeanyves D.

Rating: 4 out of 5

Published on 16/11/2023 à 13h30 following a purchase from 31/10/2023

Always very satisfied with the products, parcel arrived on time and in good condition, everything was very well protected and no damaged items. Would recommend.

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Annick J.

Rating: 2 out of 5

Published on 30/10/2023 à 06h45 following a purchase from 15/10/2023

Hello, I can't find the Christmas almond hazelnut spread that I got as a gift?

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Response from Le Comptoir de Mathilde Published on 19/02/2024

Hello Annick, thank you for your review. We're sorry you can't find our Christmas almond hazelnut spread for sale. We hope you'll find other products in our store that you'll like just as much. Thank you for your visit and please let us know if you have any suggestions for improving our product selection. Have a nice day!

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Soazig C.

Rating: 4 out of 5

Published on 27/10/2023 à 09h03 following a purchase from 10/10/2023

Parcels arrive quickly

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Sarah L.

Rating: 2 out of 5

Published on 19/10/2023 à 09h35 following a purchase from 07/09/2023

Small, sloppy packaging

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Nathalie P.

Rating: 2 out of 5

Published on 05/10/2023 à 14h09 following a purchase from 19/09/2023

Fast delivery and as pleasant as ever

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Response from Le Comptoir de Mathilde Published on 19/02/2024

Thank you for your feedback Nathalie, we are delighted that you appreciated the speed of our delivery as well as the quality of our products. We are a little surprised by your 2/5 rating if you enjoyed your experience with us. We will continue to do our best to offer you an ever more pleasant customer experience. Have a great day!

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Marion P.

Rating: 4 out of 5

Published on 31/08/2023 à 17h06 following a purchase from 21/08/2023

Well, no problems to report.

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Marcel W.

Rating: 4 out of 5

Published on 25/08/2023 à 06h05 following a purchase from 16/08/2023

Eine deutsche Übersetzung wäre das i-Tüpfelchen. Wir haben uns trotzdem gut zurecht gefunden.

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Virginie W.

Rating: 4 out of 5

Published on 01/08/2023 à 17h19 following a purchase from 26/07/2023

good sweet and savoury products......perhaps a few more gift boxes

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Nadège C.

Rating: 4 out of 5

Published on 21/06/2023 à 07h14 following a purchase from 11/06/2023

Each item was very well packaged.

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Nicole J.

Rating: 4 out of 5

Published on 07/04/2023 à 13h15 following a purchase from 01/04/2023

Perfect delivery, arrived on time and in good condition.

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