Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 2 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/07/2020
Order received quickly, everything is perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
Perfect! Good products delivered quickly
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Rating: 5 out of 5
following a purchase from 12/06/2020
easy to use
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/06/2020
Order conformed and delivered quickly
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
Super happy
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Excellent everything is good, the spread, the rum and the chicks hummmm
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/07/2020
the only small problem is that when you want to order more than one of the same product, you have to keep coming back to it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/07/2020
excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/07/2020
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/07/2020
Very good Product navigation is very clear and fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/06/2020
The site is very well designed, the products are well described, photographed and classified. The information on the current promotion is just a little intrusive, the pop-up reappearing every time the product category changes.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2020
Very very fast delivery, very good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/06/2020
Nothing to say.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/06/2020
Fast delivery, very well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
Order received very quickly and well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/06/2020
perfect very fast shipping and top packaging that protects well thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/06/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/06/2020
Nice site, original products and fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
Thank you, my father received his parcel quickly and he really likes the rum babas.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/06/2020
Over-packaged products, parcel sent in the best conditions, whereas transport and delivery services are less concerned about the final state on arrival, so thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
Satisfied with my order for Father's Day, despite the fact that the large chocolate square with the hammer broke, probably due to transport. I'm very satisfied with the speed with which the order was taken care of and the delivery, which was top-notch.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
What a surprise: high quality products (despite a large order, the chocolate evaporates so quickly) and lots of good ideas for aperitifs: brilliant. What's more, perfect packaging, the best. In short, quality, service, fast delivery and perfect packaging!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/06/2020
Good product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/05/2020
*****
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Order received very quickly, products packaged with care and as a bonus, a nice gift in the parcel. The products look good and of good quality. In short, this was my 1st order and it certainly won't be my last!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Fast and accurate shipping
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
very good the site is attractive
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Very good quality chocolates. Very well packed
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
always perfect (items very well packed and fast delivery)!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Thank you
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 31/05/2020
Sent an email with no reply. Delivery costs 10.9 € to receive my parcel 8 days later.
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Response from Le Comptoir de Mathilde
Hello Mr. Peralez, First of all, we apologize for our non-response. We've just checked our customer service mailbox ([email protected]) and there's no e-mail with your name or e-mail address: [email protected]. Did you use another e-mail address to contact us? Would you have used another e-mail address to contact us? Concerning shipping costs, these are those applied by our shipping service provider: La Poste. As our products are sometimes heavy, shipping costs are calculated on a kg basis. Finally, your order may be delayed due to the current situation. A note will indicate this when you are in your basket. We hope your tasting experience has been excellent / will be excellent! Sincerely, Le Comptoir de Mathilde team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Very quick response! Products very well packaged! And the quality is always the same! Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/06/2020
Order delivered on time and well packed, no worries.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2020
Fast, efficient.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/06/2020
Fast delivery, good information
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/06/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/06/2020
Satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/06/2020
speed, reliability, confidence
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