Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 412 published reviews
5 5 324 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2016
Excellent spreads. 100% satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2016
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2017
very pleasant site to browse, very attentive to customer needs
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2017
good product description excellent chocolate and very well protected shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2017
Very good very fast received very well packed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2016
Good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2016
Very well served!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2017
PArfait
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2017
Good quality and varied products. Fast order processing and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Fast, simple, efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2016
perfect,order shipped quickly,impeccable packaging and excellent products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2016
Very good products, very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2017
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2017
everything is super good .merci dany
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2017
c' a good address
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2016
Products well packaged Delay respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2016
very well thank you for everything, my first purchase was on vacation and I was delighted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2017
this site is very well laid out, pleasant to visit, easy to order, good choice of products, otherwise delicious. Fast, impeccable delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
very well packed and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2017
Original products, always a delicious treat! The parcels are top-notch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
very good, fast and careful service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2016
At the top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
I discovered Le Comptoir de Mathilde on vacation in Paris, I love the brand and the taste is great, I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2017
Great products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2016
Fast, careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2017
Fast tracking and delivery, nothing to say but very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2016
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2016
Super site that allows us to offer original and delicious gifts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
I know the store and I saw that they had a website that is very well done and easy to order.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/01/2017
Following my order, the price of the honey was indicated at a reasonable price, but when I received it, it was no longer at the price indicated. After complaining, I only received one extra jar of honey, whereas you should have sold it to me at the price indicated online. Not very honest of you.....
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Response from Le Comptoir de Mathilde
Hello Chantal, I remember your complaint about the price of honey on our website. The price of the jar of honey displayed on the site was correct and the product sheet clearly indicated the weight of the jar, i.e. 250 g (via the "Ingredients" tab). Unfortunately, it turns out that the price per kilo displayed was wrong and was quickly corrected. We therefore decided to send you an extra jar and a totebag to compensate for the inconvenience. Sincerely
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2017
FAST DELIVERY VERY WELL PACKAGED BUT PRODUCT DIFFICULT TO FIND ON THE SITE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2016
Satisfied with my purchase, to complete my gifts. It seems that the recipients were equally happy!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2017
very good and perfect service
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/05/2017
Very disappointed by the quality of the product, very high in chocolate and no taste of sauternes grapes compared to another order placed with another supplier.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
Excellent telephone service, they kindly resolved an error on my part. Chocolates very well presented, well packaged and above all super tasty!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2017
fast delivery impressive packaging thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Perfect! I recommend it!
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