English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
C
Rating: 5 out of 5
I had an issue with a jar of crepes. The follow-up on the problem was handled very quickly and the replacement as well
Translated reviews
Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 412 published reviews
Summary of reviews
Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.
Reviews 2 and 5 stars
Reset filtersN
Rating: 5 out of 5
Very satisfied
Translated reviews
C
Rating: 5 out of 5
I love it!!!
Translated reviews
M
Rating: 5 out of 5
The products are true to themselves: delicious. Congratulations
Translated reviews
E
Rating: 5 out of 5
Super fast in ordering, product as described and makes you want it. The gift boxes are well stocked
Translated reviews
S
Rating: 2 out of 5
Delay far too long
Translated reviews
Response from Le Comptoir de Mathilde
Hello Sabrina,
Thank you for taking the time to share your opinion.
We are sorry that the delivery time seemed too long to you. Your order was for a personalized sugar box, a custom-made product with a preparation and shipping time of 8 to 14 working days, as indicated at the time of ordering.
However, we understand your disappointment and take your feedback into account. The satisfaction of our customers remains our priority.
Best regards,
The Comptoir de Mathilde team
Thank you for taking the time to share your opinion.
We are sorry that the delivery time seemed too long to you. Your order was for a personalized sugar box, a custom-made product with a preparation and shipping time of 8 to 14 working days, as indicated at the time of ordering.
However, we understand your disappointment and take your feedback into account. The satisfaction of our customers remains our priority.
Best regards,
The Comptoir de Mathilde team
B
Rating: 5 out of 5
Very good products
Translated reviews
S
Rating: 5 out of 5
Package conforms to the order. However, it was not delivered to the indicated parcel relay but the person was contacted to choose a new parcel relay.
Translated reviews
N
Rating: 5 out of 5
Excellent, cannelés, crêpes, rum babas. I highly recommend these delicious desserts.
Translated reviews
M
Rating: 5 out of 5
Fast reception. Very careful packaging. Delicious chocolates and terrines! Happy with the order!
Translated reviews
C
Rating: 5 out of 5
Perfect
Translated reviews
F
Rating: 5 out of 5
excellent
Translated reviews
N
Rating: 5 out of 5
Excellent products. Very nice surprises, like the white chocolate-hazelnut spread that I really liked, even though I'm not particularly a fan of white chocolate to begin with. I can't wait to try the other spreads when I finish this jar.
Translated reviews
F
Rating: 5 out of 5
Always very good products
Translated reviews
M
Rating: 5 out of 5
I love the Comptoir de Mathilde, especially the Babas ;-)
Translated reviews
B
Rating: 5 out of 5
fast shipping and excellent products.
Translated reviews
L
Rating: 5 out of 5
Top, very responsive customer service and a business that cares about its clients! Interesting discounts and quality products
Translated reviews
R
Rating: 5 out of 5
perfect products as usual
Translated reviews
S
Rating: 5 out of 5
Good products
Translated reviews
C
Rating: 5 out of 5
Great! And I'm about to order again
Translated reviews
V
Rating: 5 out of 5
The products are excellent and the package arrived quickly.
Translated reviews
M
Rating: 5 out of 5
It is the best hazelnut paste we know.
Translated reviews
C
Rating: 5 out of 5
Well received very well packaged I recommend
Translated reviews
A
Rating: 5 out of 5
Order complete and received on time. Perfect packaging. Very good chocolates
Translated reviews
C
Rating: 5 out of 5
Everything was ok.
Translated reviews
H
Rating: 5 out of 5
Delicious!
Translated reviews
C
Rating: 5 out of 5
I ordered chocolates and babas for a birthday. They were perfectly protected inside. Beautiful presentation.
Translated reviews
S
Rating: 5 out of 5
Perfect, impeccable package and top products.
Translated reviews
P
Rating: 5 out of 5
Fast delivery. Product conforms to the order. Product well packaged.
Translated reviews
L
Rating: 5 out of 5
A bit expensive but the products are excellent!!!
Translated reviews
J
Rating: 5 out of 5
no issues
Translated reviews
S
Rating: 5 out of 5
Very good experience, fast delivery and good products
Translated reviews
V
Rating: 5 out of 5
Good product !!
Translated reviews
V
Rating: 5 out of 5
Excellent value for money. Order received quickly and very well packaged. Customer service is top-notch, I had ordered an item that was no longer available, they took the time to call me to see what they could replace it with without looking at the price of what I chose as a replacement which was more expensive. I am delighted with my experience. I have already ordered twice.
Translated reviews
E
Rating: 5 out of 5
super quality and too original idea for children
Translated reviews
O
Rating: 5 out of 5
Fast and very well packaged
Translated reviews
P
Rating: 5 out of 5
These are really delicious spreads. I love them a lot. The quality is there. It's perfect.
Translated reviews
P
Rating: 5 out of 5
Yes, everything was ok
Translated reviews
K
Rating: 5 out of 5
Very good order and spreadable pastes always so good! Special mention for the cappuccino flavored spread
Translated reviews
V
Rating: 5 out of 5
Super
Translated reviews