Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 2 and 5 stars

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A
Angélique M.
Rating: 5 out of 5
following a purchase from 29/11/2024
Items as described, fast delivery.
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Lydie F.
Rating: 2 out of 5
following a purchase from 15/12/2024
The goods arrived at my house in good condition, until the delivery driver decided to put the parcel over my gate, which is over 2 m high. No need to mesh, the chocolate was in crumbs. Of course it was. I notified Mathilde's counter by e-mail, followed up several times and got no response. The delivery took place on December 18, and all my chocolate gifts had to be redone... To this day, I still haven't had a reply from the comptoir de Mathilde customer service department. On the other hand, I'm bombarded with advertising emails every day. So no, it's not a mistake on their part, since the chocolate was fine until then, but the lack of response on their part is extremely unpleasant. I still placed two orders for a total of around €200, which for me is a substantial sum. I expected a little more attention from the supplier. I've been in this situation before and the supplier apologized for the inconvenience, and at the very least returned or refunded the goods.
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Emmanuelle P.
Rating: 5 out of 5
following a purchase from 18/12/2024
Perfect order arrived just in time for New Year's Eve
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elodie W.
Rating: 5 out of 5
following a purchase from 12/12/2024
Nothing to say
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Magali L.
Rating: 5 out of 5
following a purchase from 14/12/2024
Everything was perfect! Careful delivery, top salt and pepper packaging! I recommend and would recommend 😁👍
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Gina L.
Rating: 5 out of 5
following a purchase from 16/12/2024
Perfect
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Mélanie G.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very well packaged and protected, fast delivery and reception!
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veronique T.
Rating: 5 out of 5
following a purchase from 15/12/2024
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marie L.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good
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sabine M.
Rating: 5 out of 5
following a purchase from 17/12/2024
Top
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benedicte P.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very fast delivery and very careful packaging. Everyone enjoyed my gifts.
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Yamina M.
Rating: 5 out of 5
following a purchase from 16/12/2024
Order received quickly. The products are perfect
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Natacha M.
Rating: 5 out of 5
following a purchase from 15/12/2024
Packed with GREAT care and absolutely delicious products!
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Selene R.
Rating: 5 out of 5
following a purchase from 17/12/2024
Package arrived on time, undamaged and well protected. Perfect!
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Elodie B.
Rating: 5 out of 5
following a purchase from 07/12/2024
Top I really liked
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Sylvie L.
Rating: 5 out of 5
following a purchase from 09/12/2024
Super presentation and delicious 😋
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Stephanie M.
Rating: 5 out of 5
following a purchase from 13/12/2024
Order ok and fast
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Marie W.
Rating: 5 out of 5
following a purchase from 09/12/2024
Satisfied. Arrived in time for Christmas.
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alain S.
Rating: 5 out of 5
following a purchase from 16/12/2024
nothing to say, just what I expected
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Coralie V.
Rating: 5 out of 5
following a purchase from 18/12/2024
Perfect
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Lena C.
Rating: 5 out of 5
following a purchase from 18/12/2024
Fast shipping, neat packaging, impeccable presentation, tastes to die for 🤩
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Virginie C.
Rating: 5 out of 5
following a purchase from 14/12/2024
Delicious
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Karine L.
Rating: 5 out of 5
following a purchase from 15/12/2024
Perfect! Thank you
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Serge P.
Rating: 5 out of 5
following a purchase from 16/12/2024
Compliant products, fast delivery.
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Carolina R.
Rating: 5 out of 5
following a purchase from 17/12/2024
Products arrived safely and with excellent quality
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Myriam F.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very fine mouth to caress the papillae! Thank you for existing!
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Alexandra M.
Rating: 5 out of 5
following a purchase from 15/12/2024
Perfect 👍
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Ludivine B.
Rating: 5 out of 5
following a purchase from 13/12/2024
Great products!
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Fabienne S.
Rating: 5 out of 5
following a purchase from 10/12/2024
Perfect nothing to say
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VALERIE M.
Rating: 5 out of 5
following a purchase from 10/12/2024
Perfect. Product as described
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Vivianna C.
Rating: 5 out of 5
following a purchase from 15/12/2024
I gave a Christmas boxed set as a gift to my parents-in-law, and they loved it!!!🥰
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jessica V.
Rating: 5 out of 5
following a purchase from 15/12/2024
Yes gift arrived at the right time
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Audrey B.
Rating: 5 out of 5
following a purchase from 13/12/2024
Very well packed thank you
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Nathalie S.
Rating: 5 out of 5
following a purchase from 14/12/2024
The good taste of chocolate
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Mylène D.
Rating: 5 out of 5
following a purchase from 09/12/2024
Perfect
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Alexandre R.
Rating: 5 out of 5
following a purchase from 14/12/2024
Perfect
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Samuel C.
Rating: 5 out of 5
following a purchase from 11/12/2024
Spread order. Satisfied. Too bad the tapenades were out of stock at the time of my order... To be continued.
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CATHERINE L.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very nice gift. Available in time.
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Ludivine M.
Rating: 5 out of 5
following a purchase from 14/12/2024
Well packaged parcel, fast delivery, I recommend
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Adeline P.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good
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