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D
Rating: 5 out of 5
Delighted with my order, and what's more I benefited from Black Friday prices!
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
Summary of reviews
The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
Reviews 2 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
The So Frenchy spread and rum babas are a delight. Very good mustards too.
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V
Rating: 5 out of 5
Product quality On-time delivery
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F
Rating: 5 out of 5
Fine
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S
Rating: 5 out of 5
I am delighted with my order, the packaging of the products and the quality above all 🥰
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M
Rating: 5 out of 5
Late delivery (2- 3 days). Otherwise package arrived undamaged.
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C
Rating: 5 out of 5
Very good packaging so no breakage it was perfect and package received quickly thank you
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L
Rating: 5 out of 5
We can't wait to taste it... Thanks again Lc
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M
Rating: 5 out of 5
parcel well received within normal time limits, and this time well packaged, no open or broken jars. I think that the fact of indicating the name of the person in charge of the packaging on the parcel, so that he can be identified in the event of a problem, has meant that packaging is now much more rigorous than it used to be.
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V
Rating: 2 out of 5
I had a very mixed experience because I received someone else's parcel. After numerous calls to customer service (difficult to reach), I received my parcel 2.5 weeks after placing my order (I thought I wouldn't get it in time). The products were very well packaged. Contrary to what the website says, I didn't get a "gourmet surprise" despite having spent over 75 euros!
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J
Rating: 2 out of 5
I received a damaged parcel, broken chocolate when I was supposed to give it as a present and no response from customer service, disappointed I had to change my present .....
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L
Rating: 5 out of 5
Ras
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L
Rating: 5 out of 5
Fine
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C
Rating: 2 out of 5
3 of the chocolates I bought arrived broken into several pieces, making them impossible to give as gifts. I emailed customer service about ten days ago, and got no response from them.
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W
Rating: 2 out of 5
A gift from 75€ of purchase. I'm still waiting for the gift. And I'm still waiting for my e-mail to be answered. In short, I'm waiting
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F
Rating: 5 out of 5
Very simple and efficient purchase.
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R
Rating: 5 out of 5
Perfect packaging, delicious products. Thank you very much!
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C
Rating: 5 out of 5
I love
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A
Rating: 5 out of 5
P0ur the moment we have not tasted but I knew the store in Biganos.the presentation is very pretty, for the tasting I have no doubt
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G
Rating: 5 out of 5
Perfect
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M
Rating: 2 out of 5
package incomplete. pots missing
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C
Rating: 5 out of 5
Very well packed
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L
Rating: 2 out of 5
My order arrived with broken chocolate elements, plus a gift was offered from the 75€ I got nothing in my parcel even though I spent 77€. I sent them an e-mail to let them know, but never got a reply.
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G
Rating: 5 out of 5
Just as described and great delivery service.
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M
Rating: 5 out of 5
Everything perfect
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M
Rating: 5 out of 5
Order met my expectations. Beautiful, well-stocked advent calendar.
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A
Rating: 5 out of 5
Fast delivery for December! Excellent products
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L
Rating: 2 out of 5
Calendars don't fit, all the chocolates have fallen off. Contacted customer service, comment left unanswered. I am disappointed with my order
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M
Rating: 2 out of 5
The 3 chocolate plates arrived broken. I sent an email to customer service and I still haven't heard anything back. Quite disappointed.
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T
Rating: 2 out of 5
The vegetable spreads are too liquid and the jars are not filled.
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A
Rating: 5 out of 5
Parcel sent quickly, very well packaged. However, the cardboard box had a very bad smell, we didn't know if it was the cardboard or the packaging of the products. Nevertheless satisfied with my order
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N
Rating: 5 out of 5
Everything was perfect from order to delivery.
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S
Rating: 5 out of 5
Perfect as usual
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N
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Very satisfied with my order
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C
Rating: 5 out of 5
Very fast delivery, super packed. Very good product
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P
Rating: 5 out of 5
I love everything is succulent and perfectly packaged, it is my favorite candy, only missing the popcorn and it will be the must, thank you for my pretty order
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