Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 2 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Quality and original products Fast and accurate delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Good products and very good packaging that really protects the entire order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Very well ordered respected
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2021
Impeccable, great products!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2021
Very good, careful, attentive service, I recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Tb site, easy to use. Very fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Original box, fast and safe delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Very satisfied with my product as ordered very well packaged very well protected is delivered on time as expected I recommend comptoir de Mathilde
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Very easy site, no delivery delays, complies with my order. Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Very satisfied with the products and delivery. Would have liked the products to be a little cheaper or at least the delivery. But it's an item I wanted so for me it's ok.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Very good products, well packaged and fast shipping! Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
As always, I'm very satisfied with the products I bought and the super-fast delivery. Packaging really well done to protect the tablets. Just perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Perfect, as usual
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
I love it. I discovered this store when I arrived in Brest almost 4 years ago. It's great. Lots of great gift ideas. Great hot chocolates.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
As usual fast and accurate delivery and good products original and beautiful Thank you!!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Fast and well packaged. Completely satisfied.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 10/11/2021
wait about 4 weeks or receive an e-mail about the loss of the parcel, a new parcel sent back and no commercial gesture... next time I'll go to another sales site
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Response from Le Comptoir de Mathilde
Hello, you placed your order with us on November 10th and received it on December 13th. We are very sorry. We will try to improve next time to reduce delays during the holiday season.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Super well packaged ...perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Quality and well-packaged products, on-time delivery, quality service without having to go anywhere. The best!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
everything was excellent!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2021
Very satisfied, never disappointed
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
I placed my order during Black Friday, many products were supposedly out of stock but yet in stores the products were available in large numbers....a little disappointed!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
No problem, order delivered very quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
As always impeccable delivery and very well packaged!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/11/2021
Good product but delivery time too long. I bought on November 27th and the parcel only left the warehouse on December 3rd! Too bad for an advent calendar...
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Response from Le Comptoir de Mathilde
Hello Mr Rouvillain, We're sorry that our products have taken so long to be delivered to you. Our teams do their utmost to process all orders as quickly as possible, which is why our processing times for the end of the year are 5 to 7 days. Having placed your order on the 27th, your parcel was processed and dispatched on time. Best regards, Le Comptoir De Mathilde team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
Very easy to access, simple to order, fast delivery, nothing to say.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Simple site, fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Fast shipping and delivery Products are well protected RAS
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Package sent quickly, very well packaged. Highly recommend! :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Muy buena calidad. Y un embalaje perfecto
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
quite clear
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
Very good service with top quality packaging
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/11/2021
Order placed on 27/11 and delivered on 8/12....(for an advent calendar)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Intuitive, easy-to-access site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/11/2021
Delivery on time
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
Good follow-up
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
muy buena
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/12/2021
All the chocolates were broken
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