Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
5 5 326 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 2 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Order very easy to place and received very quickly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
I first heard about the products when I received them as a birthday present. I was delighted with the gift and decided to place an order.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Very good quality product, fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
The products are always a delight. Fast delivery. The items were super well packed in the box. If you hesitate to order, don't hesitate and you won't regret it.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
I've passed your details on to friends who have enjoyed your babas.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Excellent
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Careful shipping and excellent products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Perfect! Perfect as usual!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
The interface is intuitive!
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/01/2022
Fast delivery but major problems with orders: wrong products delivered or delivered in poor condition. Customer service not very responsive.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
Order received promptly Well packaged Conforms
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Fast, complete and quickly delivered
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
1st order with this brand! Satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/01/2022
You'll find the site's products cheaper in other stores... the last straw. The advent calendar is a big disappointment (very expensive for what little there is inside. What's more, the products are redundant and not individually wrapped, so they're all dry by the time you eat them). As for customer service, it leaves a lot to be desired (long and unsatisfactory responses).
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
This is the 1st time I've ordered and I'm not disappointed. When I placed my order, the follow-up was very well organized. From start to finish, you receive an SMS telling you the route. And as soon as the delivery is ready to be delivered, it works the same way, because you are notified of the day to sign the voucher. Thank you very much.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
speed, good products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2022
Cool gifts
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
perfect, fast shipment, well protected
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
Perfect, fast delivery and beautiful products Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Extremely fast and careful shipment. I recommend it!
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/12/2021
I received a leaky jar which spilled in transit and I contacted to organise a replacement or partial refund, but there was no reply. Delicious product but Very disappointing customer service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2021
Nice store. If you want to make a remote gift online, the shipping costs are a bit high, but the service is very fast.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2021
Trop super Je suis un de vos chauffeurs qui deliver votre marchandises et habite a 2 km de chez vs j'avais besoin d'envoyer un cadeau a 1 personne importante Elle a été plus-que-parfait ravie de votre colis Encore merci patricia N
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Nothing to report.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2021
Gourmet surprise = recipe ?
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2021
Order received as expected
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2021
The delivery was very fast unfortunately my items arrived broken, it's a shame they were to offer.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
Fast delivery, as ordered. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
The site is very easy to use, the order I placed super and fast and above all very well packaged and very good product I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Package received on time and very well packaged
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Package arrived quickly, as described and very, very well packaged.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Very good, impeccable service, careful and attentive. I recommend it!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
Super. Fast delivery. Products very well packaged.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Fast. Efficient. Very good.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Fast delivery, product conforms
Translated reviews
We use cookies for audience measurement and improving user experience.