Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 386 published reviews
5 5 300 83% 4 562 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde consistently delivers fast and reliable service, with multiple mentions of quick ordering and swift delivery, and parcels arriving in very good condition due to careful packaging and protective measures like ice packs and insulated bags. Customers highlight the care in packaging that preserves freshness and safeguards products during heat, including refrigerated packaging for chocolates and cold pockets to maintain quality. Product quality is a clear strength, with praise for tasty, original items, well-preserved chocolates, and convenient gifts, along with proactive, responsive customer service noted in after-sales support and problem resolution. Overall, shoppers describe a dependable shopping experience with well-packaged, fresh, and varied offerings.

All reviews

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/03/2022
as usual, no worries; always followed correctly
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/03/2022
Some products were damaged (torn cardboard), which is a shame when it comes to gifts...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/03/2022
Perfect and quickly received etonner just shipping costs very high if buy under 60e to see to improve put point relay could reduce shipping costs
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/03/2022
For a first order I'm satisfied, especially since it was a gift.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
very fast and great i recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Super babas order fast and well wrapped thank you !
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
Very good presentation, no regrets, delivery made according to the rules. The only problem I had was receiving the parcel, as I was away from home from Tuesday to Saturday, so it was difficult to sign for it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/02/2022
Great choice
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/02/2022
RAS! VERY GOOD PRODUCTS AND VERY WELL PACKAGED!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
Excellent quality items. Fast shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/02/2022
Excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
everything was perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/02/2022
Always so satisfied.
Their spreads are excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/02/2022
Order well packaged for travel.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
Easy to navigate, fast and accurate delivery, excellent product.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/02/2022
Looking forward to new products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Everything went well also for someone ordering from Germany. I was happily surprised. Thank you!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
Products as beautiful as they are delicious. Go there or comma Der with your eyes closed.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
The web is very easy to navigate and delivery was fast. The products are really excellent. Thank you for your attention and kindness.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2022
Good delivery time and follow-up
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/02/2022
Everything went well with the order and delivery but what a disappointment to receive a packet of chocolate that had melted and made a block, it was a gift so I'm very disappointed.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
Always good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
Perfect! Well packaged and just as I expected!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/02/2022
Everything was delicious, perfect delivery! Thank you, I recommend !
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Perfect from order to delivery. Products well protected. Top quality, I recommend. Delicious spreads
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2022
I don't understand why you can't get free delivery at the store. Instead, you have to pay a delivery fee to have it delivered to your home.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Quality products. Secure packaging. Delivery tracked and delivered within a reasonable time, I recommend!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Super site, top products ...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Great products, great gift ideas too.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
It's perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
The products are very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Order very easy to place and received very quickly
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
I first heard about the products when I received them as a birthday present. I was delighted with the gift and decided to place an order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Very good quality product, fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
The products are always a delight. Fast delivery. The items were super well packed in the box. If you hesitate to order, don't hesitate and you won't regret it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
I've passed your details on to friends who have enjoyed your babas.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Excellent
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