Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 371 published reviews
5 5 286 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde consistently delivers fast and reliable service, with multiple mentions of quick ordering and swift delivery, and parcels arriving in very good condition due to careful packaging and protective measures like ice packs and insulated bags. Customers highlight the care in packaging that preserves freshness and safeguards products during heat, including refrigerated packaging for chocolates and cold pockets to maintain quality. Product quality is a clear strength, with praise for tasty, original items, well-preserved chocolates, and convenient gifts, along with proactive, responsive customer service noted in after-sales support and problem resolution. Overall, shoppers describe a dependable shopping experience with well-packaged, fresh, and varied offerings.

All reviews

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
nickel : )
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2020
Intuitive
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Order received in 48h!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2020
Very fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Always perfect product quality, delivery times and product care! Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Perfect, parcel received quickly. A little sweetness in this period does not hurt ... I will enjoy ...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Excellent
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 13/11/2020
You have good articles your site is well. As for my last order I had taken 3 bags but frankly I don't know where you store them but they stink of mould and I find that sending items like that is unacceptable and unprofessional.
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Response from Le Comptoir de Mathilde
Hello Mrs DESSEAUVE, Our products are stored in a large, airy warehouse. It is unlikely that they will have picked up any odor prior to shipment. We are very sorry about this! Please do not hesitate to contact our customer service team. Have a nice day, The Comptoir de Mathilde team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2020
ok but a feedback problem on the day of delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Perfect, fast and careful delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Perfect delivery time, great packaging and not yet tasted!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Nothing to complain about, everything perfect. Fast delivery in relay point, I will recommend without problem.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
Fluid
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/11/2020
Ras.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Extremely careful packaging.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Fast and superbly packaged. Delicious too, I recommend!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Pleasant site - Easy ordering, correct delivery to my expectations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
Super
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
No complaints
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Products as described. Perfect packaging. Delivery on time. I recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/11/2020
All in all, it's going well
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Super
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Very fast delivery, very good chocolate
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Super
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Fast shipping, very good tracking
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
Always a pleasure to buy from them! Transfer a pure delight
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
They are very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
At first, it's not easy to find the product you're looking for among the different types of products;
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Readable
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2020
Fast delivery, well-protected products of very good quality. A little downside on the tote bags which shrunk extremely when first washed in a machine at 3o degrees short cycle.A little disappointed as I wanted to give them as Christmas presents. I washed them first because they had a smell.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
fast delivery in perfect condition
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Product conforms. Delivery time respected. Serious
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
As described on the website, great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Delivery time respected. Parcel well protected and received in very good condition.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Very well packed, no breakage. The children were delighted
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/11/2020
Very good site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Perfectly packaged
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