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O
Rating: 5 out of 5
Great! Very good, well packaged to avoid breaking, I recommend it with my eyes closed!
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 386 published reviews
Summary of reviews
Le Comptoir de Mathilde consistently delivers fast and reliable service, with multiple mentions of quick ordering and swift delivery, and parcels arriving in very good condition due to careful packaging and protective measures like ice packs and insulated bags. Customers highlight the care in packaging that preserves freshness and safeguards products during heat, including refrigerated packaging for chocolates and cold pockets to maintain quality. Product quality is a clear strength, with praise for tasty, original items, well-preserved chocolates, and convenient gifts, along with proactive, responsive customer service noted in after-sales support and problem resolution. Overall, shoppers describe a dependable shopping experience with well-packaged, fresh, and varied offerings.
All reviews
G
Rating: 5 out of 5
Very good and good customer service
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A
Rating: 5 out of 5
excellent service and top products
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A
Rating: 5 out of 5
Package well received; very careful packaging
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S
Rating: 5 out of 5
I visited several 'le comptoir de Mathilde' shops and they all have a wonderful welcome and excellent product quality. I recommend everyone to go discover the shops.
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F
Rating: 5 out of 5
I ordered my favorite PAT, it arrived very well packaged with one of the recipe booklets from the Comptoir and before the initial deadline... The best
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N
Rating: 5 out of 5
Package received quickly and very well packaged
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P
Rating: 4 out of 5
super
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S
Rating: 4 out of 5
Very satisfied with the products but absolutely not with the UPS delivery service. A disaster.
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C
Rating: 5 out of 5
Very good products. Order well packaged and received quickly.
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S
Rating: 5 out of 5
Order arrived on time and very well protected.
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G
Rating: 5 out of 5
Fast delivery and very well packaged parcel. Not at all disappointed with the products of my order.
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A
Rating: 5 out of 5
Fast shipping and carefully prepared. The products are delicious.
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L
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Delighted !!
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J
Rating: 5 out of 5
Perfect. Fast shipping and very protected. Quality products.
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C
Rating: 5 out of 5
The package arrived very quickly and well packaged.
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F
Rating: 5 out of 5
Top
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V
Rating: 5 out of 5
very good
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F
Rating: 5 out of 5
Perfect!
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P
Rating: 5 out of 5
-
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B
Rating: 5 out of 5
Very satisfied! Good products, careful shipping
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M
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Everything is perfect. The delivery was fast.
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A
Rating: 5 out of 5
Order arrived quickly. Products very well packaged.
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H
Rating: 5 out of 5
Never disappointed with your chocolate products!
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K
Rating: 5 out of 5
Always very good spreads! And very well packaged
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C
Rating: 5 out of 5
Very happy with my purchases
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C
Rating: 5 out of 5
it's a gift for my stepson's Christmas, I was delivered quickly, it was carefully packaged
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A
Rating: 5 out of 5
Delicious and quality products. 1 damaged package even though it was very well packaged but it was replaced for me. Just a downside about the carrier DPD they work with who tends to give delivery dates that they do not respect and keeps people at home waiting for them. But that is not the supplier's fault. Otherwise, everything is perfect
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E
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
A beautiful range of gourmet products. Delivery on time. Sweet prices on Black Friday. Perfect!
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É
Rating: 5 out of 5
Very satisfied with my order Received quickly I recommend
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A
Rating: 5 out of 5
At the top and a treat as always!
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M
Rating: 5 out of 5
Exceptional delivery. All items individually protected and additional protections in the box to prevent movement during transport. I highly recommend the deliveries from Comptoir de Mathilde, plus the products are delicious.
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A
Rating: 5 out of 5
Hello, order well received, I had ordered Christmas bags, gold and red, 2 of each, unfortunately those were canceled? How can I reorder them on the order? Thank you for your response. Best regards
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A
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Ideal experience! Very reasonable prices and especially good quality products from a company with strong values. Package very carefully prepared and shipped immediately. Gift boxes designed with care, creative minds are at work in the team! In the end, we will order again with delight, it's a promise! Thank you to Comptoir de Mathilde.
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M
Rating: 5 out of 5
In line with my expectations
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