Customer reviews of LES ARTISTES PARIS

9,1 /10

Based on 1 028 published reviews

5 828 81% 4 75 7% 3 34 3% 2 23 2% 1 68 7%

Summary of reviews

The online store "LES ARTISTES PARIS" is celebrated for its beautiful and high-quality products, particularly water bottles that effectively keep drinks cool for extended periods. Customers consistently highlight the aesthetic appeal and practical design of these items, with many noting their satisfaction with the vibrant colors and sturdy construction. The ordering and shipping processes are described as efficient, with fast delivery times reported even for international orders like those to Germany.

Reviews 1 and 2 stars

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Gutfreund G.

Published on 21/06/2022 à 11h52 following a purchase from 21/06/2022

I still haven't received a response from customer service.

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Pascal

Published on 02/06/2022 à 15h55 following a purchase from 02/06/2022

Nothing to complain about the products. But no precision on the accessories, hence a bad order and the customer service is not very responsive and even non-existent.

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Justin J.

Published on 14/05/2022 à 17h44 following a purchase from 04/04/2022

I am very satisfied with the products but not at all with the customer service, very haughty responses and not at all listening to the customer. Moreover, we returned a product ordered due to an error on the site, we reordered directly with the correction but still no refund despite the proof of return a month ago.... They probably earn too much to care about their customers... Very disappointing as it does not make me want to recommend the brand.

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Aurelien V.

Published on 07/01/2022 à 18h10 following a purchase from 07/01/2022

I wanted to change the size of the bottle but I have been waiting for 10 days for the validation of my return request by the team...

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john V.

Published on 05/01/2022 à 09h58 following a purchase from 05/01/2022

Product purchased at a pharmacy with supposedly a quality guarantee. The paint on the bottle chipped within 2 weeks of use. This bottle is real junk. I do not recommend

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Antoine

Published on 31/12/2021 à 14h10 following a purchase from 31/12/2021

Leaking product. Non-existent customer service Avoid!

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Phœbé T.

Published on 31/12/2021 à 12h57 following a purchase from 31/12/2021

The thermoses are great and work very well, however the return process for packages is long before confirmation for return and you have to do a Colissimo to make the return so pay an extra..

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elodie

Published on 22/12/2021 à 09h56 following a purchase from 22/12/2021

One of the 2 products delivered is not the model ordered. However, it was for gifts for children. I was told that humans make mistakes. No commercial gesture in return. Proposal to return the product, in exchange for the right one.. My mistake was ordering these products. I will not reorder and will not buy from 'the artists of Paris' again

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Catherine L.

Published on 16/12/2021 à 15h17 following a purchase from 16/12/2021

Package never received!!! €60

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Bouvier N.

Published on 16/12/2021 à 12h46 following a purchase from 16/12/2021

2 products ordered. 2 products with defects. No response from customer service. Given the price, avoid

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Floriane F.

Published on 16/12/2021 à 10h19 following a purchase from 16/12/2021

The bottle leaks

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