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M
Rating: 4 out of 5
Very satisfactory product. Delivery problem with Chronopost, deadlines not respected, made me lose a day waiting for them. More and more problems with Chronopost.
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Customer reviews of LES ARTISTES PARIS
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 1 069 published reviews
Summary of reviews
The store consistently delivers fast and reliable service, with many customers noting quick shipping and well-protected packaging that keeps items in good condition. Product design and durability stand out, with multiple mentions of attractive aesthetics, varied designs, practical formats, and long-lasting cold retention that works well for hours. Customers frequently highlight the quality and usefulness of spare parts and accessories, such as replaceable caps and seals, which supports sustainability and easy maintenance. The overall experience is described as satisfying and dependable, with repeated praise for product quality, fast deliveries, and responsive service.
Reviews 2 and 4 stars
Reset filtersB
Rating: 4 out of 5
Too bad there is no explanation regarding the cap. Its functionalities?
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D
Rating: 2 out of 5
Very very disappointed with customer service! I wrote on June 24 because my country, Switzerland, did not exist. I received a response a month later (!) to tell me that I should use Sweden, so Sweden... uh no, I live in Switzerland, so Switzerland! And then I wait again for them to tell me to wait for them to correct it, and tonight, zero response...
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H
Rating: 4 out of 5
I already knew your products, having already a 500ML bottle for which I wanted to change the cap. I am very satisfied. I just regret the amount of waste due to packaging. Do you think you can reduce the size of the box?
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T
Rating: 4 out of 5
The product was this time the right size. It's a shame not to offer delivery to pickup points to reduce shipping costs. Finally, the dimensions of the bottle are mentioned when choosing a replacement cap. Overall happy with the experience.
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A
Rating: 4 out of 5
Very nice quality item, the bottle keeps things cool as indicated. I haven't tried it with hot liquids yet but I think it will work as indicated. I noticed that the bottle leaks at the cap when it is lying down, I don't know if this is normal but it can be annoying if it spills in a bag or elsewhere. That's why I don't give it the best rating.
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R
Rating: 4 out of 5
Unless I'm mistaken, the option to have delivery to a pickup point is missing.
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G
Rating: 2 out of 5
I still haven't received a response from customer service.
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P
Rating: 2 out of 5
Nothing to complain about the products. But no precision on the accessories, hence a bad order and the customer service is not very responsive and even non-existent.
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J
Rating: 2 out of 5
I am very satisfied with the products but not at all with the customer service, very haughty responses and not at all listening to the customer. Moreover, we returned a product ordered due to an error on the site, we reordered directly with the correction but still no refund despite the proof of return a month ago.... They probably earn too much to care about their customers... Very disappointing as it does not make me want to recommend the brand.
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C
Rating: 4 out of 5
Beautiful object faithful to the model but no order tracking. Even after 2 emails sent to which no one replied. I regret the lack of consideration for the customer.
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C
Rating: 4 out of 5
Tighten the lid well to avoid leaks when shaking, otherwise unlike the old systems the "straw" is thicker in the mouth, you either like it or not... Overall satisfied like the old ones.
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J
Rating: 4 out of 5
Delivered on time and the bottle is clearly solid and well made but the photo of the tracksuit is not faithful to the result. It's a shame there aren't several with real situational setups because I was disappointed by the print that smudged in places. It literally seems poorly printed. I still give 4 stars because it's a good value for money.
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A
Rating: 4 out of 5
Practical and efficient.
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L
Rating: 4 out of 5
Good idea, nice design, responsive customer service, a downside, a bit too wide for the car cup holder. We'll see over time for durability.
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J
Rating: 4 out of 5
Very modern and nice design and really practical. Good idea to replace all these plastic bottles with durable bottles.
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A
Rating: 2 out of 5
I wanted to change the size of the bottle but I have been waiting for 10 days for the validation of my return request by the team...
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P
Rating: 2 out of 5
The thermoses are great and work very well, however the return process for packages is long before confirmation for return and you have to do a Colissimo to make the return so pay an extra..
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D
Rating: 4 out of 5
Great product received quickly. Small downside: the usage guide rolled up inside is so well taped that the pages tear and become unreadable. Too bad.
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C
Rating: 4 out of 5
very good. very nice bottles and conforming to the description. I am delighted with my purchase!
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A
Rating: 4 out of 5
It's great! The only downside is that sometimes when closing, a bit of water remains above the inner mark of the cap and it wets my backpack... But I am very happy.
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