English 
Français 
C
Rating: 5 out of 5
Excellent products and fast delivery. I recommend them.
Translated reviews
Customer reviews of Les Bénédictines de Chantelle
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 395 published reviews
Summary of reviews
The store consistently delivers on product quality, with many reviews highlighting the excellent scents, natural formulations, and reliable performance of items like serums, day creams, hand creams, and lavender cologne water. Delivery is repeatedly praised for speed, careful packaging, and on-time arrival, with multiple mentions of secure packaging and timely shipping. Customer service and shopping experience are reflected in well-designed websites, easy ordering, and helpful perks such as loyalty cards and occasional gifts that enhance the overall experience. Repeated notes about enjoyable, effective products and positive in-store and online interactions reinforce the store’s reliability and satisfaction across purchases.
All reviews
M
Rating: 5 out of 5
Products I regularly recommend to my husband ...
Translated reviews
C
Rating: 5 out of 5
TB
Translated reviews
R
Rating: 5 out of 5
Very satisfied with the product
Translated reviews
J
Rating: 5 out of 5
Everything is perfect!
Translated reviews
D
Rating: 5 out of 5
All good, perfect
Translated reviews
A
Rating: 5 out of 5
Perfect as usual. Quality products, fast delivery, loyalty card properly taken into account. I highly recommend it.
Translated reviews
O
Rating: 5 out of 5
Excellent products!
Translated reviews
M
Rating: 5 out of 5
Fast delivery and quality product
Translated reviews
J
Rating: 5 out of 5
I am very satisfied with my experience. Everything went perfectly, and I highly recommend it.
Translated reviews
G
Rating: 5 out of 5
Great, as usual
Translated reviews
D
Rating: 5 out of 5
A really well-designed website and very fast shipping!! A great experience for a first order after making a purchase in-store.
Translated reviews
M
Rating: 5 out of 5
Great
Translated reviews
J
Rating: 5 out of 5
In accordance with the request, well protected, on time. Perfect!
Translated reviews
J
Rating: 4 out of 5
Very satisfied with the products and the speed of shipping.
Translated reviews
A
Rating: 5 out of 5
Jaime the perfume
Translated reviews
C
Rating: 5 out of 5
Very good products, thank you.
Translated reviews
M
Rating: 5 out of 5
Perfect! Very good quality!
S
Rating: 5 out of 5
the products are of very good quality
Translated reviews
C
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Everything was perfect. Thank you,
Translated reviews
J
Rating: 5 out of 5
it had been a long time since I last ordered. this order from a few days ago did not disappoint me. still the same delicate scents, and quality products.
Translated reviews
M
Rating: 5 out of 5
I love these products
Translated reviews
Response from Les Bénédictines de Chantelle
Hello Martine,
We warmly thank you for your enthusiastic feedback! It is a great pleasure to know that you love our products. Your satisfaction is our greatest reward.
Best regards,
The boutique team
We warmly thank you for your enthusiastic feedback! It is a great pleasure to know that you love our products. Your satisfaction is our greatest reward.
Best regards,
The boutique team
S
Rating: 5 out of 5
Great product, the solid shampoo is top-notch. Fast delivery, thank you.
Translated reviews
Response from Les Bénédictines de Chantelle
Hello Sandra,
Many thanks for your very positive feedback! We’re delighted that you liked our shampoo and that the delivery was fast. We’d be delighted to see you again soon for more discoveries.
Kind regards,
The shop team
Many thanks for your very positive feedback! We’re delighted that you liked our shampoo and that the delivery was fast. We’d be delighted to see you again soon for more discoveries.
Kind regards,
The shop team
L
Rating: 5 out of 5
Package received under the specified conditions. Perfect.
Translated reviews
Response from Les Bénédictines de Chantelle
Hello Liliane,
A big thank you for your positive feedback! We are delighted to know that your package arrived in perfect condition and within the announced deadlines. Your satisfaction is our priority and we hope to see you soon in our store.
Best regards,
The team of the Les Bénédictines de Chantelle store
A big thank you for your positive feedback! We are delighted to know that your package arrived in perfect condition and within the announced deadlines. Your satisfaction is our priority and we hope to see you soon in our store.
Best regards,
The team of the Les Bénédictines de Chantelle store
F
Rating: 2 out of 5
This is the second time I’ve received your jars of jam broken, along with the bottle of eau de toilette!!! Please wrap your products in bubble wrap, and don’t forget to mark your shipping boxes “FRAGILE.” I’m very hesitant about placing future orders with your company; for two years in a row, I’ve received items that were badly damaged (jars of jam smashed to pieces, the bottle of eau de toilette destroyed as well…).
Translated reviews
Response from Les Bénédictines de Chantelle
Hello Françoise,
Thank you for sharing your experience. We are truly sorry to hear that your orders have been damaged. Your satisfaction is very important to us, and we take your feedback very seriously. We will contact you directly so that we can work together to find a solution to this recurring packaging problem.
Please accept our most sincere regards.
The shop team
Thank you for sharing your experience. We are truly sorry to hear that your orders have been damaged. Your satisfaction is very important to us, and we take your feedback very seriously. We will contact you directly so that we can work together to find a solution to this recurring packaging problem.
Please accept our most sincere regards.
The shop team
M
Rating: 4 out of 5
Good products
Translated reviews
Response from Les Bénédictines de Chantelle
Hello Marie-Claude,
We sincerely thank you for your positive feedback and are delighted that you like our products. Your satisfaction is our priority and your support encourages us to continue offering the best.
Best regards,
The Benedictine Team
We sincerely thank you for your positive feedback and are delighted that you like our products. Your satisfaction is our priority and your support encourages us to continue offering the best.
Best regards,
The Benedictine Team
D
Rating: 1 out of 5
Never received my order
Translated reviews
Response from Les Bénédictines de Chantelle
Hello Dominique,
We are sincerely sorry to hear that you have not received your order. Your satisfaction is very important to us, and we want to do everything we can to resolve this issue. I will ask our customer service team to contact you promptly today!
Kind regards,
The Benedictines team
We are sincerely sorry to hear that you have not received your order. Your satisfaction is very important to us, and we want to do everything we can to resolve this issue. I will ask our customer service team to contact you promptly today!
Kind regards,
The Benedictines team
J
Rating: 5 out of 5
top
Translated reviews
Response from Les Bénédictines de Chantelle
Hello Jean,
A big thank you for your positive feedback! We are thrilled that you enjoyed your experience with us and we would be delighted to welcome you back very soon.
Best regards,
The shop team
A big thank you for your positive feedback! We are thrilled that you enjoyed your experience with us and we would be delighted to welcome you back very soon.
Best regards,
The shop team
S
Rating: 5 out of 5
Everything went very well. I really appreciate the new serum and the anti-aging day cream!
Translated reviews
Response from Les Bénédictines de Chantelle
Hello Sophie,
We warmly thank you for your positive feedback! We are delighted to learn that you appreciate our products, especially the serum and the anti-aging day cream. Your satisfaction is our greatest reward.
Best regards,
The shop team
We warmly thank you for your positive feedback! We are delighted to learn that you appreciate our products, especially the serum and the anti-aging day cream. Your satisfaction is our greatest reward.
Best regards,
The shop team
I
Rating: 5 out of 5
Everything is great, delivery, product and welcome gift. Thank you. The hand cream is "miraculous" no more dry skin. All your products are of very good quality.
Translated reviews
Response from Les Bénédictines de Chantelle
Dear Isabelle,
Thank you very much for your positive feedback! We are delighted to hear that our hand cream had a "miraculous" effect and that you appreciate the quality of our products. Your satisfaction is our greatest reward.
Best regards,
The team at the Les Bénédictines de Chantelle shop
Thank you very much for your positive feedback! We are delighted to hear that our hand cream had a "miraculous" effect and that you appreciate the quality of our products. Your satisfaction is our greatest reward.
Best regards,
The team at the Les Bénédictines de Chantelle shop
C
Rating: 5 out of 5
Chantelle lavender cologne water is a must-have in the toiletry bag. Timeless!
Translated reviews
Response from Les Bénédictines de Chantelle
Hello Christian,
A big thank you for your positive feedback! We are delighted to learn that the Chantelle lavender cologne has found its place in your toiletry bag and that you are so satisfied with it. Your appreciation touches us and motivates us to continue offering quality products.
Best regards,
The boutique team
A big thank you for your positive feedback! We are delighted to learn that the Chantelle lavender cologne has found its place in your toiletry bag and that you are so satisfied with it. Your appreciation touches us and motivates us to continue offering quality products.
Best regards,
The boutique team
F
Rating: 5 out of 5
Perfect
Translated reviews
Response from Les Bénédictines de Chantelle
Hello Frédérique,
A big thank you for your positive feedback! We are delighted to know that you found your experience perfect and we would be thrilled to welcome you again to our shop.
Warm regards,
The team at the Les Bénédictines de Chantelle shop
A big thank you for your positive feedback! We are delighted to know that you found your experience perfect and we would be thrilled to welcome you again to our shop.
Warm regards,
The team at the Les Bénédictines de Chantelle shop
D
Rating: 5 out of 5
I found the wine I was looking for. Bottles well protected for transport. Fast delivery.
Translated reviews
Response from Les Bénédictines de Chantelle
Hello Daniel,
We warmly thank you for your positive feedback! We are delighted to learn that you found the wine you were looking for and that our efforts to ensure a fast and secure delivery met your expectations.
We look forward to seeing you soon in our online store,
The store team
We warmly thank you for your positive feedback! We are delighted to learn that you found the wine you were looking for and that our efforts to ensure a fast and secure delivery met your expectations.
We look forward to seeing you soon in our online store,
The store team
C
Rating: 5 out of 5
Satisfied (products, delivery, ...)
Translated reviews
Response from Les Bénédictines de Chantelle
Dear Carole,
We warmly thank you for your positive review. We are delighted to learn that our products and the delivery met your expectations. Your satisfaction is our greatest reward.
Best regards,
The shop team.
We warmly thank you for your positive review. We are delighted to learn that our products and the delivery met your expectations. Your satisfaction is our greatest reward.
Best regards,
The shop team.
J
Rating: 5 out of 5
Paaaarfect!
Translated reviews
Response from Les Bénédictines de Chantelle
Hello Jean Jacques,
We warmly thank you for your positive review! It is a pleasure to know that you found your experience perfect. We would be delighted to welcome you back soon to our store.
Best regards,
The store team
We warmly thank you for your positive review! It is a pleasure to know that you found your experience perfect. We would be delighted to welcome you back soon to our store.
Best regards,
The store team
P
Rating: 5 out of 5
I use it regularly it is effective
Translated reviews
Response from Les Bénédictines de Chantelle
Hello Philippe,
We warmly thank you for your positive feedback! We are delighted to learn that our product satisfies you and meets your expectations. Your loyalty touches us and we hope to see you very soon in our online store.
Best regards,
The team of the Les Bénédictines de Chantelle store
We warmly thank you for your positive feedback! We are delighted to learn that our product satisfies you and meets your expectations. Your loyalty touches us and we hope to see you very soon in our online store.
Best regards,
The team of the Les Bénédictines de Chantelle store
M
Rating: 5 out of 5
I am very satisfied with the ordered products. I would have simply preferred a black lid for the night cream and a white or another color for the day cream. At first, I was distractedly taking the black lid for the night.
Translated reviews
Response from Les Bénédictines de Chantelle
Hello Marie-Christine,
We sincerely thank you for your positive feedback and are delighted to learn that you are satisfied with our products. We take your suggestion regarding the lids into account and will study it carefully to improve your experience.
Best regards,
The shop team
We sincerely thank you for your positive feedback and are delighted to learn that you are satisfied with our products. We take your suggestion regarding the lids into account and will study it carefully to improve your experience.
Best regards,
The shop team
M
Rating: 5 out of 5
Delivery time respected, products well packaged
Translated reviews
Response from Les Bénédictines de Chantelle
Hello Marie-Odile,
We warmly thank you for your positive feedback. We are delighted to learn that you were satisfied with the delivery and packaging of our products. Your satisfaction is our greatest reward.
Best regards,
The shop team
We warmly thank you for your positive feedback. We are delighted to learn that you were satisfied with the delivery and packaging of our products. Your satisfaction is our greatest reward.
Best regards,
The shop team
J
Rating: 5 out of 5
Excellent as always
Translated reviews
Response from Les Bénédictines de Chantelle
Hello Jean Louis,
Thank you for your very positive feedback! It is a real pleasure to know that you are satisfied with our products and our service. Your loyalty deeply touches us.
Best regards,
The boutique team.
Thank you for your very positive feedback! It is a real pleasure to know that you are satisfied with our products and our service. Your loyalty deeply touches us.
Best regards,
The boutique team.