Customer reviews of Les Nicolettes

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 986 published reviews
5 2 809 94% 4 120 4% 3 38 1% 2 11 0% 1 8 0%

Summary of reviews

Les Nicolettes consistently delivers attractive, well-made jewelry with fast delivery and reliable service. Customers highlight the variety and charm of colors and styles, the ease of matching pieces to outfits, and the enjoyment of interchangeable charms, which keeps them returning for new colors and gifts. The customer service is described as responsive and helpful, with fast handling of orders, after-sales care, and positive resolutions to issues. Overall, shoppers praise the quality, appearance, and dependable shipping that make both personal purchases and gifts satisfying.

Reviews 1 and 2 stars

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Patricia R.
Rating: 1 out of 5
following a purchase from 21/01/2026
Disappointed with the color, I ordered Champagne color hearts, and as a result, the color is champagne and white.
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Martine H.
Rating: 2 out of 5
following a purchase from 17/01/2026
Very small !!
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Anne F.
Rating: 1 out of 5
following a purchase from 19/12/2025
my last order is not complete I am missing an item my dark green creoles however I have been debited this entire amount
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Sarah H.
Rating: 1 out of 5
following a purchase from 10/10/2025
I would have liked to give a 5-star rating but it was impossible, surely a computer problem. I am 100% won over by the jewelry and what a joy the packaging is! Fineness, delicacy, and originality! Thank you
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Josiane Z.
Rating: 1 out of 5
following a purchase from 06/08/2025
I ordered earrings that I received and then a matching bracelet, why do I still not have it? After contacting you twice about this, still nothing. Not serious.
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Response from Les Nicolettes
Hello Josiane,

First of all, thank you very much for your order :)

Next, I take this opportunity to respond to your feedback, I replied to your 2 emails, my 2 emails went unanswered, then I called you 2 times without success.

There was no bracelet in your order.

Thank you and have a nice day,
Lucie
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Annabelle I.
Rating: 2 out of 5
following a purchase from 07/08/2025
Partially disappointed with my order because the heart-shaped charms are damaged, some parts are missing glitter
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Response from Les Nicolettes
Hello Annabelle,

Thank you very much for your order

And sorry for the delay in response. I do not check reviews every day. We offer 4 ways to contact us. Please do not hesitate, we are here for that

Do not hesitate to get back to me so that we can find a solution that suits you

Thank you and have a nice day,
Lucie
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christiane T.
Rating: 2 out of 5
following a purchase from 20/07/2025
Je n’ai pas encore reçu la commande …vraiment très très long !!!
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Marie-Rose B.
Rating: 2 out of 5
following a purchase from 02/07/2025
Unfortunately, one of the earrings does not close. Too bad because they are really very pretty...
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Response from Les Nicolettes
Hello Marie-Rose,

First of all, thank you very much for your order :)

Then I apologize for this issue, it must have worked a bit during transport.

For your future orders, please do not hesitate to contact us directly in case of any issues: we do not always see reviews immediately. You will find our 4 contact methods here: https://www.lesnicolettes.com/pages/contactez-nicolette

I will send you another pair of hoops, to the same pickup point as your order :)

Thank you and have a nice day,
Lucie
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Julie C.
Rating: 1 out of 5
following a purchase from 30/06/2025
A pair of heart earrings is unusable
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Response from Les Nicolettes
Hello Julie,

Thank you very much for your order.

For your future orders, please do not hesitate to contact us directly in case of any issues: we do not always see reviews immediately. You will find our 4 contact methods here: https://www.lesnicolettes.com/pages/contactez-nicolette

I am sorry for this inconvenience. Indeed, we offer 3 types of rings and only rings number 1 are compatible with heart charms: https://www.lesnicolettes.com/pages/zoom-sur-nos-creoles-en-acier-inoxydable

I have therefore sent you a pair of rings number 1, which you can track here: https://www.laposte.fr/outils/suivre-vos-envois?code=6C20040556978

Have a nice day,
Lucie
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Thomas M.
Rating: 2 out of 5
following a purchase from 20/05/2025
I had forgotten that my daughter ordered the earrings for a friend but I still haven't received anything to this day nor has my daughter. Is this normal? Best regards, Mrs. Thomas Muriel
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Response from Les Nicolettes
Hello Muriel,

First of all, thank you very much for your order :)

We offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

Your order dates from May 20, on May 21 your order was shipped and it was delivered on May 23: https://www.laposte.fr/outils/suivre-vos-envois?code=87001159513596H

I am sending you privately the validation of the address you provided during the order :)

Thank you and have a nice day,
Lucie
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Marine M.
Rating: 2 out of 5
following a purchase from 04/05/2025
I didn't receive my order Problem with delivery I think
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Response from Les Nicolettes
Hello Marine,

Yes indeed, as you explained to me, you had put your old address.

No worries, your envelope has been resent to your new address and you have received it: https://www.laposte.fr/outils/suivre-vos-envois?code=6C19903054614.

Thank you very much for your order,
Have a nice day,
Lucie
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Laure C.
Rating: 2 out of 5
following a purchase from 02/04/2025
I did not receive the ordered colors, unless I am mistaken
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Response from Les Nicolettes
Hello Laure,

Thank you for your message, and sorry if there was an error in the order!

Feel free to get back to us, we are here for that and we offer 4 ways to contact us right here:
https://www.lesnicolettes.com/pages/contactez-nicolette

We can either send you the correct colors, or arrange an exchange or a refund, whichever you prefer

See you soon,
Lucie
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Emilie P.
Rating: 2 out of 5
following a purchase from 27/03/2025
Disappointed with my "champagne" color charms, there is a majority of white glitter, I didn't imagine that when I saw them on the site.
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Response from Les Nicolettes
Hello Émilie,

Indeed, there is white glitter because you ordered the Ivory Champagne Tiaré charms — it is therefore a mix of champagne and white glitter.

Feel free to get back to me if you would like to exchange for the Champagne Tiaré charms or any other model :)

Thank you very much for your order and have a great day,
Lucie
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Joëlle P.
Rating: 1 out of 5
following a purchase from 03/03/2025
They are very nice and pretty.
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Jeanne Q.
Rating: 1 out of 5
following a purchase from 20/02/2025
So satisfied with my first order of 2 pairs, I reordered for 6 charms 🥰 Thank youuuu
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Hulya S.
Rating: 2 out of 5
following a purchase from 19/02/2025
I'm really disapointed by the quality of the mettalic part of the earring and the heart shaped pieces cant be used with ring (is there a compatibility problem ?)
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Laurie L.
Rating: 2 out of 5
following a purchase from 17/12/2024
I didn't receive the earrings I ordered...
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Response from Les Nicolettes
Hello Laurie,

First of all, thank you very much for your order :)

I've just seen your review, which curls did you receive? Instead of which ones?

We'll send you back the right ones, of course :)

Don't hesitate to come back to us, we offer 4 ways to contact us for that :)

https://www.lesnicolettes.com/pages/contactez-nicolette

Thank you and have a nice day,
Lucie
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Tamara C.
Rating: 2 out of 5
following a purchase from 13/10/2024
Nice look but quality is poor, gold color is leaving after only a few days.
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Maria H.
Rating: 1 out of 5
following a purchase from 20/08/2024
There was only one color but in the image it looked like several.
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