Customer reviews of Les Nicolettes

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 3 274 published reviews
5 3 080 94% 4 129 4% 3 44 1% 2 12 0% 1 9 0%

Summary of reviews

Les Nicolettes consistently delivers visually striking pieces with thoughtful design and varied options, including interchangeable charms and colorful finishes that many reviews highlight as delighting wearers and admirers alike. The shipping experience stands out for speed, careful handling, and reliable delivery, with multiple mentions of fast dispatch, careful packaging, and on-time or prompt reshipments when needed. Customer service is repeatedly praised for responsiveness and attentiveness, with examples of helpful, friendly support and professional handling of inquiries and orders. The product quality and aesthetics are repeatedly described as beautiful, well-made, and age-appropriate for children and teens, with numerous mentions of durable construction and lovely finishes that enhance everyday wear.

Reviews 3 and 4 stars

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A
Annick L.
Rating: 3 out of 5
following a purchase from 19/09/2025
Yes, happy but the RED Nicolettes are rather PINK J. I take this opportunity to inform you that my package received at the relay point was open upon receipt.
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Sarah P.
Rating: 4 out of 5
following a purchase from 18/09/2025
Quick, complete. Nothing to report.
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Isabelle L.
Rating: 4 out of 5
following a purchase from 13/09/2025
Ras
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Elodie C.
Rating: 3 out of 5
following a purchase from 26/08/2025
One of the jewelry has a hole. Too bad
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Response from Les Nicolettes
Hello Élodie,

First of all, thank you very much for your order.

Next, I am really sorry that one of the jewelry has a defect, it’s frustrating and I completely understand your disappointment.

I rarely check reviews, please do not hesitate to contact us directly as soon as an issue arises. We are here for that and we always find a simple and quick solution for our customers.

Here are the 4 ways to reach us:
https://www.lesnicolettes.com/pages/contactez-nicolette

Get back to me at your convenience and I will take care of sending you a brand new piece of jewelry or processing a refund, depending on what you prefer.

Thank you and have a nice day,
Lucie
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Louise F.
Rating: 4 out of 5
following a purchase from 15/08/2025
Product conforms to the order and is nicely packaged
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Nancy L.
Rating: 4 out of 5
following a purchase from 09/08/2025
A bit disappointed with the delivery: the envelope was open when I picked it up (fortunately no item was missing) ... as for the earrings, I am disappointed with the size of the hoop, I find it too big, too bad we can't choose its thickness. The earrings are very pretty.
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Response from Les Nicolettes
Hello Nancy,

First of all, a big thank you for your order and for your feedback.

We indeed offer 3 thicknesses of rings to suit all styles. I will gladly send you a pair of the thinnest ones so that you can compare and see if they suit you better.

Thank you again and have a very nice day,
Lucie
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Daphne G.
Rating: 3 out of 5
following a purchase from 10/08/2025
Delivery time too long
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Response from Les Nicolettes
Hello Daphné,

I take this opportunity to thank you for your second order, which this time was delivered in 2 days. Mondial Relay made up for the slight delay of your first order.

Thank you for your trust and have a nice day,
Lucie
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Nicole M.
Rating: 4 out of 5
following a purchase from 29/07/2025
Well received! Everything is ok!
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Marine R.
Rating: 3 out of 5
following a purchase from 23/07/2025
The charms were very pretty, however one of them was a bit damaged on the back and it was a gift.
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Response from Les Nicolettes
Hello Marine,

First of all, thank you very much for your order :)

Next, I apologize for the delay, I don't read the reviews every day but very rarely, please don't hesitate to reach out to us, we are here for that :)

https://www.lesnicolettes.com/pages/contactez-nicolette

I am sending you back the pair of charms, by tracked letter as with your order.

Thank you again and have a great day,
Lucie
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Danielle M.
Rating: 4 out of 5
following a purchase from 19/07/2025
Very pretty
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Mariette M.
Rating: 4 out of 5
following a purchase from 23/07/2025
Elles sont jolies, mais je les trouve un peu épaisses.
Response from Les Nicolettes
Bonjour Mariette,

Tout d’abord, un grand merci pour votre commande 🙂

Je suis désolée, je viens seulement de découvrir votre avis. N’hésitez pas à revenir directement vers moi la prochaine fois, nous mettons à votre disposition 4 moyens simples de nous contacter : https://www.lesnicolettes.com/pages/contactez-nicolette

Par ailleurs, nous proposons 3 types d’anneaux différents : https://www.lesnicolettes.com/pages/zoom-sur-nos-creoles-en-acier-inoxydable

Je vais vous envoyer les n°1, plus fins que ceux que vous avez reçus.

Encore merci pour votre confiance et belle journée à vous 🌸
Lucie
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Lea B.
Rating: 4 out of 5
following a purchase from 10/07/2025
Honestly, these are great items, the only thing I could say would be to make gift bags that are not transparent so they can be given directly, but otherwise I was delighted to have ordered from the site.
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Brigitte M.
Rating: 4 out of 5
following a purchase from 08/07/2025
Pretty but a bit disappointed by the quality of the creoles
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Veronique B.
Rating: 3 out of 5
following a purchase from 02/07/2025
I can't get them on
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Response from Les Nicolettes
Hello Véronique,

First of all, thank you very much for your order :)

Are you saying you can't get them on?

For your future orders, please do not hesitate to contact us directly in case of any issues: we do not always see reviews immediately. You will find our 4 contact methods here: https://www.lesnicolettes.com/pages/contactez-nicolette

Thank you and have a nice day,
Lucie
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Melia S.
Rating: 4 out of 5
following a purchase from 27/06/2025
The pants are light, pleasant to wear for summer, but seem to wrinkle easily! The top is quite thick, of good quality, but therefore more difficult to wear when it's very hot, and thus to pair with the pants. It is also a bit tight to tie. But the whole outfit is very beautiful!
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Sylvie D.
Rating: 3 out of 5
following a purchase from 19/06/2025
Price of the bracelet too high.
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Response from Les Nicolettes
Hello Sylvie,

Thank you very much for taking the time to share your opinion.
We understand that the price of our Ocean bracelets may seem high and we are sorry if this has affected your experience.

Each Ocean bracelet is handmade with quality materials, in order to offer unique and durable creations at a price we wish to be as fair as possible.

Your feedback is valuable and helps us improve our collections. If you wish, you can return the bracelet to us and we will refund you.

Have a nice day,
Lucie
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Marjorie T.
Rating: 4 out of 5
following a purchase from 18/06/2025
I am generally satisfied with the products ordered; I was just "disappointed" to realize that the hearts cannot be worn on the flower stems! Otherwise, nothing to say and I will undoubtedly order again, especially for small gifts!
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Alix C.
Rating: 4 out of 5
following a purchase from 10/06/2025
I bought the vague pants, they are really beautiful but be careful they are transparent! We'll see over time, I hope the colors won't fade too much... but very pleasant to wear, lightweight material.
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Christine M.
Rating: 4 out of 5
following a purchase from 15/05/2025
It was for a gift! The person was very happy.
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Pascaline H.
Rating: 3 out of 5
following a purchase from 08/05/2025
Happy with part of my order. I bought a surprise pack that was the same as the model I purchased. I would have liked a different one.
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Response from Les Nicolettes
Hello Pascaline,

Ah I completely understand you, it's quite normal, sorry for this issue.

Please do not hesitate to contact us, we are here for that :)

We offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

I will send you another pair:

Thank you and have a nice evening,
Lucie
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Sylvie B.
Rating: 4 out of 5
following a purchase from 27/04/2025
very well
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Lise B.
Rating: 4 out of 5
following a purchase from 15/04/2025
You have beautiful jewelry! However, they come at a price.
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Anaïs B.
Rating: 3 out of 5
following a purchase from 13/04/2025
I am satisfied with the bag but not with the earrings: the hoop is too big and hurts my ear, I can't wear them.
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Response from Les Nicolettes
Hello Anaïs,

I am sending you rings for the hearts: they have the same diameter, but are much thinner and will probably be better suited to your ears:
https://www.lesnicolettes.com/pages/zoom-sur-nos-creoles-en-acier-inoxydable

We offer 4 ways to contact us. Next time, please do not hesitate to write to us: it allows us to resolve an issue immediately. Reviews, on the other hand, are read less frequently :)

https://www.lesnicolettes.com/pages/contactez-nicolette

Thank you very much for your order and have a nice day,
Lucie
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Agathe V.
Rating: 4 out of 5
following a purchase from 12/04/2025
The clip is beautiful but it is made for fine hair. I have thick hair which means that the result of my hair tied up with the clip does not meet my expectations. However, the color is beautiful 🙂
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Valerie W.
Rating: 4 out of 5
following a purchase from 12/04/2025
I would have preferred thinner rings 😉. As for the rest, it's very good... By the way, I have been promoting you to those around me 🥰.
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Cecile M.
Rating: 4 out of 5
following a purchase from 10/04/2025
The earrings are very beautiful, and the ring is made from non-allergenic materials. The team's quick responsiveness is greatly appreciated! The only downside is the lack of uniformity in the Charms during their manufacturing, which forces us to place them in one direction only. It's a shame considering the price of the earrings...
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Aurelie C.
Rating: 3 out of 5
following a purchase from 06/04/2025
One of the loops is very hard to open
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Response from Les Nicolettes
Hello Aurélie,

Thank you very much for your order.

Just to clarify: you did not receive the 2nd pair of rings that I sent you on 04/16 and which was delivered on 04/19, as indicated here:

Colissimo tracking: https://www.laposte.fr/outils/suivre-vos-envois?code=6C19789727121

This was following our exchanges.

Thank you for your feedback and have a nice day,
Lucie
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Mandy S.
Rating: 4 out of 5
following a purchase from 06/04/2025
I ordered the rings + 3 pairs of fancy ones, but to my great surprise, different rings are needed for the 'hearts'.. As a result, I still haven't been able to put the hearts on 😞 Otherwise, I am satisfied with the whole set.
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Laurence C.
Rating: 4 out of 5
following a purchase from 28/03/2025
Beautiful, too bad that on one of the loops the clasp does not close properly and opens.
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Loïc P.
Rating: 4 out of 5
following a purchase from 02/04/2025
Easy to place the order, quickly received with ease via Mondial Relay. The only point preventing 5 stars is the packaging, not very glamorous for jewelry.
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Floriane L.
Rating: 4 out of 5
following a purchase from 27/03/2025
I ordered a pair of hoop earrings as well as some additional charms. The way the charms are presented made me think I had ordered a set of charms from the previous collection, as the photo showed several charms of different colors. However, upon receiving my package, I only had one additional pair of charms. I believe the explanation is not clear in the description and that the photo is misleading. It should be specified more clearly in the details of the photos. The return shipping costs at my expense also influenced my decision not to return the package.
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Pascale F.
Rating: 4 out of 5
following a purchase from 26/03/2025
It was a gift requested by my daughter, the purchase went well and she is happy, the exchanges with 'Lucie' were clear and cordial.
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Sabine M.
Rating: 4 out of 5
following a purchase from 29/01/2025
Very good, but shipping costs are too high😞
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Christelle L.
Rating: 4 out of 5
following a purchase from 26/03/2025
Light curls that make an impact!
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Carole C.
Rating: 4 out of 5
following a purchase from 26/03/2025
Great
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Marylis G.
Rating: 4 out of 5
following a purchase from 20/03/2025
Despite being with the relay locker, you delivered it back to me. Thank you for your gesture.
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Marie D.
Rating: 4 out of 5
following a purchase from 18/03/2025
Very satisfied, however I would have preferred a thinner ring and a nicer gold shine on the ring, it seems 'dull' to me. That said, it remains very pretty.
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Anne-Line L.
Rating: 4 out of 5
following a purchase from 19/03/2025
Too pretty bag! Thank you
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Julie T.
Rating: 4 out of 5
following a purchase from 16/03/2025
I find your products really great. I am disappointed because my earring opened and I lost the flower. I bought another pair to replace it and I almost lost it again...
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Annie P.
Rating: 4 out of 5
following a purchase from 12/03/2025
Very pretty..
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