Les Trésors d'Érable consistently delivers quickly with orders arriving on time and well packaged, ensuring products reach customers in excellent condition. Customers highlight reliable service, smooth ordering, and prompt, careful delivery that keeps items secure and intact. The product quality stands out, with maple syrups, cookies, and whiskeys meeting or exceeding expectations and evoking Canadian memories. Supportive follow-up and easy navigation further reinforce a positive, trustworthy shopping experience.
Hello, the parcel I have received does not correspond to the order I have warned tresors derable and celine it's been more than a week and no news I will be obliged to make intervene whoever right please intervene quickly greetings
Translated reviews
H
Halat L.
Rating: 1 out of 5
following a purchase from 07/11/2023
I have sent a request to return my order and am being ignored by Customer Service.
Translated reviews
Y
Yves B.
Rating: 4 out of 5
following a purchase from 09/11/2023
Missing the little bottle of maple syrup as a gift 😃
Translated reviews
F
Frédéric B.
Rating: 4 out of 5
following a purchase from 06/11/2023
Excellent
Translated reviews
A
Aysim S.
Rating: 1 out of 5
following a purchase from 01/11/2023
2 cans of maple syrup had dents.
Translated reviews
B
Benoit N.
Rating: 1 out of 5
following a purchase from 29/10/2023
Incomplete parcel
Translated reviews
Y
Yvan O.
Rating: 4 out of 5
following a purchase from 01/11/2023
Receipt and condition of the parcel impeccable, I only regret that the wait was a little long.
Translated reviews
J
Juan P.
Rating: 4 out of 5
following a purchase from 27/10/2023
I do not give 5 stars because the tracking number provided at checkout does not correspond to that of the shipping agency so it is not possible to track it until several days later. The order arrived perfectly packaged.
Translated reviews
F
Frédérique M.
Rating: 1 out of 5
following a purchase from 29/10/2023
The expiry date is too close. Less than a year.
Translated reviews
N
Nicolas P.
Rating: 1 out of 5
following a purchase from 16/10/2023
I've bought 4 natural barometers but none of them work.
Translated reviews
J
Jean-Marie C.
Rating: 1 out of 5
following a purchase from 23/10/2023
The delivery did not conform to the order and what was displayed on the site: I was delivered Mario cakes instead of Leclerc Celebration cakes! I've sent two messages about this with no response from Trésors d'Erable. If I don't hear from them by the end of the week, I'm going to lodge a complaint with UFC Que Choisir for deception.
Translated reviews
Z
Zaira G.
Rating: 4 out of 5
following a purchase from 24/10/2023
One of the lollipops arrived broken, the box is very soft and was crushed on the sides. Maybe better packaging to come far away. Very good products.
Translated reviews
V
Virginie G.
Rating: 4 out of 5
following a purchase from 21/10/2023
very good products. 2 downsides: 1- delivery. I had selected a relay point 100m from my home and my parcel was delivered 3 kms from my home. 2- the raspberry maple wine that we didn't like (just a question of taste).
Translated reviews
D
Donald S.
Rating: 1 out of 5
following a purchase from 19/10/2023
UPS just contacted me saying that they can't deliver the package because it contains alcohol. I would like the refund.
G
Géraldine G.
Rating: 4 out of 5
following a purchase from 23/09/2023
I would have put 5 stars because I was delighted with my order, fast and careful, but I had a small problem with one of the items purchased, I sent a first email to which I was replied that it would be repaired, I waited, I sent a second email and no response! Too bad
Translated reviews
G
Guido V.
Rating: 1 out of 5
following a purchase from 14/10/2023
I never received the order. Also no notification from the parcel service
Translated reviews
M
Madeleine M.
Rating: 4 out of 5
following a purchase from 15/10/2023
Some of the merchandise has an expiry date that's too short (end of 2023) to use up, which is a bit of a shame. I'd have liked to have the expiry date a bit longer, and I have to be wary of promotions. On the other hand, some products are of good quality and medium-priced.
Translated reviews
A
Audrey S.
Rating: 1 out of 5
following a purchase from 04/10/2023
I have tried to contact you via email and from your website to let you know that the order was missing a 5-pack of cookies and so far I have not received any feedback. Please get back to me as soon as possible.
Translated reviews
N
Nadine C.
Rating: 1 out of 5
following a purchase from 28/09/2023
After-sales service contacted by e-mail for a problem with the expiry date of one of the products ordered: after 1 week, still no return...
Translated reviews
C
Charles M.
Rating: 1 out of 5
following a purchase from 01/10/2023
Les Trésors d'Érable is not to blame; it's the GLS carrier that seriously damaged the manhole of my lift pump, which is in my garden. I've already reported this, but so far there's been no response.
Translated reviews
Response from Les Trésors d’Érable
Hallo, die Bearbeitung Ihres Rechtsstreits mit dem Spediteur ist noch nicht abgeschlossen und betrifft nicht unsere Website.
N
Nathalie D.
Rating: 4 out of 5
following a purchase from 14/08/2023
I appreciate the products of Quebec I went there in July I have only one desire to return.
Translated reviews
L
Laurence O.
Rating: 4 out of 5
following a purchase from 24/09/2023
Good product. Good reception
Translated reviews
K
Kirsten G.
Rating: 4 out of 5
following a purchase from 01/08/2023
Have ordered 4 large Peanutbutter jars .They are unfortunately only durable until the end of 2023 😏
Translated reviews
T
Thierry G.
Rating: 4 out of 5
following a purchase from 13/09/2023
nickel-plated and compliant
Translated reviews
B
Bruno M.
Rating: 1 out of 5
following a purchase from 13/09/2023
After ordering UPS contacts me (message on answering machine) to inform me that the place of delivery is no longer in their allocation. So I have to contact UPS with a premium rate number, which I refuse. I contact the website where I ordered and they were very reactive. They informed me that the carrier GLS would deliver my order. 5 days later no news! No delivery! I'm going to relaunch the website. But for the moment I have paid and no delivery of the products. I'll change my mind if I'm delivered very quickly.
Translated reviews
Response from Les Trésors d’Érable
Hallo, die Lieferung war kompliziert, entschuldigen Sie bitte die Verzögerung durch den Spediteur.
F
Franck L.
Rating: 4 out of 5
following a purchase from 05/09/2023
TOO BAD HOME DELIVERY IS NO LONGER POSSIBLE
Translated reviews
J
Josselin P.
Rating: 4 out of 5
following a purchase from 01/09/2023
Fine
Translated reviews
B
Betty G.
Rating: 4 out of 5
following a purchase from 02/09/2023
Too bad no cap to close the can To keep the syrup as before In its can Super for maple syrup!!!!
Translated reviews
N
Nancy K.
Rating: 1 out of 5
following a purchase from 20/08/2023
I rate Les Trésors d'Érable very to very poorly. Ordered two different dreamcatchers, one brown and one black, I am sent two black ones. About this I have sent 2 messages and I am still waiting for a response and solution. Sad, very sad for a store that sells stuff from "real Indians and then acts this way. Real Indians are loyal, but this company certainly is not. I recommend that you order NOTHING here!
Translated reviews
L
Lionel B.
Rating: 4 out of 5
following a purchase from 13/08/2023
Good, but a little long compared to the advertised lead time. +1 week.
Translated reviews
M
Martine D.
Rating: 4 out of 5
following a purchase from 12/08/2023
I'm disappointed by the pancake mix. The taste is not what I enjoyed during my stays in Canada...
Translated reviews
C
Claude B.
Rating: 4 out of 5
following a purchase from 06/08/2023
Too bad I couldn't use my 10% off coupon.
Translated reviews
S
Saliha M.
Rating: 4 out of 5
following a purchase from 09/08/2023
Fast delivery time
Translated reviews
J
Jerome L.
Rating: 1 out of 5
following a purchase from 11/07/2023
I still haven't received my parcel
Translated reviews
Response from Les Trésors d’Érable
das Paket wurde im Relais abgeholt.
M
Michel C.
Rating: 4 out of 5
following a purchase from 05/08/2023
Very good, a good and discreet maple taste and a really interesting composition BUT unfortunately too expensive for me for regular use... To be continued...
Translated reviews
L
Laetitia L.
Rating: 4 out of 5
following a purchase from 18/07/2023
Order satisfied Except for one article because I received an equivalent to the product initially ordered and without warning me. What's more, I can't consume it in time, which is really too close...in fact, the order was received on August 4, and I can only consume the article from August 26 for family reasons and...dlc on August 20 for 4 packets (100g sausage packets, impossible to eat all at once) and the last 2 packets on August 31...
Translated reviews
J
Jean-Yves C.
Rating: 4 out of 5
following a purchase from 07/07/2023
yum
Translated reviews
C
Catherine H.
Rating: 4 out of 5
following a purchase from 07/07/2023
Complete order, very well packaged, perfect
Translated reviews
J
Jerome J.
Rating: 4 out of 5
following a purchase from 28/06/2023
A very good site, with excellent products and average prices. But it should refocus on delivery, especially to relay points (check the details of the relay point requested when ordering before sending the parcel).
Translated reviews
A
Alexandrine F.
Rating: 1 out of 5
following a purchase from 26/06/2023
Order not complete! Never got a reply to my complaint!
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 