Customer reviews of Les Trésors d’Érable

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Jf F.

Rating: 4 out of 5

Published on 07/07/2023 à 06h06 following a purchase from 24/06/2023

Excellent products and service

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Lise G.

Rating: 4 out of 5

Published on 06/07/2023 à 12h04 following a purchase from 26/06/2023

Hello It's true that I'm very satisfied with the products I've bought from you. Would it be possible to have a regular delivery every 2 months ( 10 canes maple syrup + 5 boxes maple cookies) Thank you for your reply.

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Stéphanie G.

Rating: 4 out of 5

Published on 22/06/2023 à 18h07 following a purchase from 11/06/2023

Fast delivery and package as ordered

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Lieve H.

Rating: 4 out of 5

Published on 21/06/2023 à 19h55 following a purchase from 11/06/2023

Fast delivery, smooth handling. Good products.

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Bernard C.

Rating: 4 out of 5

Published on 18/06/2023 à 14h51 following a purchase from 07/06/2023

On-time delivery in accordance with the commitment forecast by telephone communication.

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Priscil D.

Rating: 4 out of 5

Published on 15/06/2023 à 13h48 following a purchase from 04/06/2023

We would have liked to have received a small gift from you, given the number of bottles we took from you.

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Ann W.

Rating: 4 out of 5

Published on 02/06/2023 à 02h03 following a purchase from 20/05/2023

You wrapped the bottles very well, the box looked a bit beaten up, I was scared to open it but everything was perfect, thanks. This makes a great gift.

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Didier R.

Rating: 1 out of 5

Published on 25/05/2023 à 17h25 following a purchase from 11/05/2023

The delivery went very badly, instead of the collection point nearby, I went to pick up my package 15 km from home! Thank you GLS . As long as you have this delivery man, I'll never order from you again! And I'll tell everyone about it...

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Response from Les Trésors d’Érable Published on 13/06/2023

Guten Tag, Sie haben die Möglichkeit, UPS als Versandart zu wählen, herzlich willkommen

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Francis R.

Rating: 4 out of 5

Published on 25/05/2023 à 14h39 following a purchase from 10/05/2023

Transport (delivery price) for Belgium is too high. The product is very good.

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Emilie H.

Rating: 4 out of 5

Published on 25/05/2023 à 13h36 following a purchase from 12/05/2023

Package conforms. Very satisfied.

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Philippe C.

Rating: 4 out of 5

Published on 23/05/2023 à 07h54 following a purchase from 07/05/2023

I would like to thank you for the excellent service. Sincerely

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Joachim F.

Rating: 4 out of 5

Published on 21/05/2023 à 08h38 following a purchase from 09/05/2023

Unfortunately, not all items were available in the store. Everything else TippTopp!

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Cata N.

Rating: 4 out of 5

Published on 20/05/2023 à 19h50 following a purchase from 08/05/2023

Well

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Hervé D.

Rating: 4 out of 5

Published on 17/05/2023 à 11h03 following a purchase from 07/05/2023

Glad to have found in France this whisky that I had tasted in Montreal

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Philippe G.

Rating: 4 out of 5

Published on 17/05/2023 à 08h06 following a purchase from 06/05/2023

Hello, Fast and quality service. But a little disappointed by the product itself: WINE that does not correspond to the European taste standard (gas residue, slightly "sweet")

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Mattia V.

Rating: 1 out of 5

Published on 11/05/2023 à 18h37 following a purchase from 26/03/2023

They sent the parcel but never received notice of the stock , the parcel returned to them and after several requests the parcel was not sent back to me or even refunded the money

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Response from Les Trésors d’Érable Published on 30/07/2023

Bonjour,
Le colis a été livré chez vous avec votre signature le 19 mai 2023, cordialement t

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Rapy M.

Rating: 4 out of 5

Published on 01/05/2023 à 16h38 following a purchase from 19/04/2023

Top products Very satisfied

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Sybille T.

Rating: 4 out of 5

Published on 27/04/2023 à 19h07 following a purchase from 16/04/2023

Very satisfied with my order. A downside however for the box of herbal tea that arrived literally crushed under the beers. It was to offer to a lover of herbal tea and for the blow we could not offer because the packaging was ruined.

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Odette J.

Rating: 4 out of 5

Published on 22/04/2023 à 10h55 following a purchase from 11/04/2023

Some cookies were broken

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Jean M.

Rating: 4 out of 5

Published on 18/04/2023 à 16h51 following a purchase from 24/03/2023

9

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Jonathan B.

Rating: 1 out of 5

Published on 16/04/2023 à 14h26 following a purchase from 05/04/2023

Very disappointed in their sense of customer service. A package received quickly but incomplete. 1 error may have happened, but no response to my 2 emails sent: it's not even worth 1 star.

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Response from Les Trésors d’Érable Published on 11/05/2023

Ihr Problem wurde gelöst , entschuldigen Sie die Wartezeit

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Jocelyne A.

Rating: 1 out of 5

Published on 15/04/2023 à 13h08 following a purchase from 04/04/2023

I want to put 5 stars but can't. Excellent syrup and easy ordering and fast delivery

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Cédric D.

Rating: 4 out of 5

Published on 13/04/2023 à 19h53 following a purchase from 03/04/2023

Very satisfied with my purchase as usual but not with the delivery company that drops off at the relay point without being c***r to deliver to individuals yet there was someone at home, usually I put 5 stars change the delivery person.

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Jessica G.

Rating: 4 out of 5

Published on 10/04/2023 à 21h09 following a purchase from 30/03/2023

Nice discovery! It was my first order, certainly not the last. Thank you

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Laurent D.

Rating: 1 out of 5

Published on 10/04/2023 à 08h44 following a purchase from 29/03/2023

I did not receive my package

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Response from Les Trésors d’Érable Published on 27/04/2023

Hallo, wenden Sie sich an den Kundenservice für Lieferprobleme

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Amandine P.

Rating: 4 out of 5

Published on 26/03/2023 à 15h34 following a purchase from 16/03/2023

Gift for my spouse who had tasted this whisky on the Christmas market of Toulouse, he is delighted! I just expected to have it in the box as it was presented on the market, for a bottle at this price it would have been more appropriate

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Lise G.

Rating: 4 out of 5

Published on 24/03/2023 à 14h50 following a purchase from 10/03/2023

Hello I'm interested in your products and I'm thinking of taking a regular order for maple syrup ducks. I find your promotions not very clear.

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Catherine P.

Rating: 1 out of 5

Published on 19/03/2023 à 11h09 following a purchase from 08/03/2023

I refused my stale order upon arrival

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C. B.

Rating: 1 out of 5

Published on 18/03/2023 à 10h55 following a purchase from 05/03/2023

I had to chase the package to several points that were actually not the delivery person's relay points. This is nonsense. Result a lot of time wasted for nothing.

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Jan S.

Rating: 4 out of 5

Published on 13/03/2023 à 07h08 following a purchase from 01/03/2023

Great stuff that maple water and everything went as expected.

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Jacques D.

Rating: 4 out of 5

Published on 10/03/2023 à 21h10 following a purchase from 27/02/2023

Fast delivery and good products, thank you

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Christine L.

Rating: 4 out of 5

Published on 10/03/2023 à 07h15 following a purchase from 25/02/2023

I received the products well. I have tried the cookies, but have not used the other products yet.

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Mélanie T.

Rating: 4 out of 5

Published on 10/03/2023 à 06h24 following a purchase from 26/02/2023

This is the 2nd time I've bought your products and it's always so good. I especially like the ice wine candies and the maple syrup cookies. Too bad you don't make the blueberry candies anymore.

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Francoise B.

Rating: 4 out of 5

Published on 09/03/2023 à 21h39 following a purchase from 24/02/2023

I love the cookies as usual, but I am disappointed with the maple candies,

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Jean-Jacques L.

Rating: 4 out of 5

Published on 02/03/2023 à 19h11 following a purchase from 19/02/2023

Ok

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Daniel E.

Rating: 4 out of 5

Published on 26/02/2023 à 20h23 following a purchase from 11/02/2023

I have read about the 10% discount on my first order but I can't find out how to apply for it. Thank you for your products.

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Frédéric M.

Rating: 4 out of 5

Published on 19/02/2023 à 18h43 following a purchase from 08/02/2023

Perfect product, very fast delivery. On the other hand, only 8 days to get the package... I was away. I went there on the 8th day and it was a little complicated hence the star in less (using another transport network?). Otherwise everything was perfect I recommend

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Carole L.

Rating: 4 out of 5

Published on 05/02/2023 à 11h40 following a purchase from 22/01/2023

The delivery leaves something to be desired...

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Tania K.

Rating: 4 out of 5

Published on 04/02/2023 à 05h48 following a purchase from 20/01/2023

Order received quickly, a pleasure to be able to find the flavor of real Canadian product.

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Bertin J.

Rating: 4 out of 5

Published on 02/02/2023 à 19h17 following a purchase from 22/01/2023

Very good

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