Customer reviews of Les Trésors d’Érable

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Emilie H.

Rating: 4 out of 5

Published on 25/05/2023 à 13h36 following a purchase from 12/05/2023

Package conforms. Very satisfied.

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Philippe C.

Rating: 4 out of 5

Published on 23/05/2023 à 07h54 following a purchase from 07/05/2023

I would like to thank you for the excellent service. Sincerely

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Joachim F.

Rating: 4 out of 5

Published on 21/05/2023 à 08h38 following a purchase from 09/05/2023

Unfortunately, not all items were available in the store. Everything else TippTopp!

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CATA N.

Rating: 4 out of 5

Published on 20/05/2023 à 19h50 following a purchase from 08/05/2023

Well

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Hervé D.

Rating: 4 out of 5

Published on 17/05/2023 à 11h03 following a purchase from 07/05/2023

Glad to have found in France this whisky that I had tasted in Montreal

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Philippe G.

Rating: 4 out of 5

Published on 17/05/2023 à 08h06 following a purchase from 06/05/2023

Hello, Fast and quality service. But a little disappointed by the product itself: WINE that does not correspond to the European taste standard (gas residue, slightly "sweet")

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Mattia V.

Rating: 1 out of 5

Published on 11/05/2023 à 18h37 following a purchase from 26/03/2023

They sent the parcel but never received notice of the stock , the parcel returned to them and after several requests the parcel was not sent back to me or even refunded the money

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Response from Les Trésors d’Érable Published on 30/07/2023

Bonjour,
Le colis a été livré chez vous avec votre signature le 19 mai 2023, cordialement t

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Rapy M.

Rating: 4 out of 5

Published on 01/05/2023 à 16h38 following a purchase from 19/04/2023

Top products Very satisfied

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Sybille T.

Rating: 4 out of 5

Published on 27/04/2023 à 19h07 following a purchase from 16/04/2023

Very satisfied with my order. A downside however for the box of herbal tea that arrived literally crushed under the beers. It was to offer to a lover of herbal tea and for the blow we could not offer because the packaging was ruined.

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ODETTE J.

Rating: 4 out of 5

Published on 22/04/2023 à 10h55 following a purchase from 11/04/2023

Some cookies were broken

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jean M.

Rating: 4 out of 5

Published on 18/04/2023 à 16h51 following a purchase from 24/03/2023

9

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Jonathan B.

Rating: 1 out of 5

Published on 16/04/2023 à 14h26 following a purchase from 05/04/2023

Very disappointed in their sense of customer service. A package received quickly but incomplete. 1 error may have happened, but no response to my 2 emails sent: it's not even worth 1 star.

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Response from Les Trésors d’Érable Published on 11/05/2023

Ihr Problem wurde gelöst , entschuldigen Sie die Wartezeit

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Jocelyne A.

Rating: 1 out of 5

Published on 15/04/2023 à 13h08 following a purchase from 04/04/2023

I want to put 5 stars but can't. Excellent syrup and easy ordering and fast delivery

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Cédric D.

Rating: 4 out of 5

Published on 13/04/2023 à 19h53 following a purchase from 03/04/2023

Very satisfied with my purchase as usual but not with the delivery company that drops off at the relay point without being c***r to deliver to individuals yet there was someone at home, usually I put 5 stars change the delivery person.

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Jessica G.

Rating: 4 out of 5

Published on 10/04/2023 à 21h09 following a purchase from 30/03/2023

Nice discovery! It was my first order, certainly not the last. Thank you

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Laurent D.

Rating: 1 out of 5

Published on 10/04/2023 à 08h44 following a purchase from 29/03/2023

I did not receive my package

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Response from Les Trésors d’Érable Published on 27/04/2023

Hallo, wenden Sie sich an den Kundenservice für Lieferprobleme

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Amandine P.

Rating: 4 out of 5

Published on 26/03/2023 à 15h34 following a purchase from 16/03/2023

Gift for my spouse who had tasted this whisky on the Christmas market of Toulouse, he is delighted! I just expected to have it in the box as it was presented on the market, for a bottle at this price it would have been more appropriate

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Lise G.

Rating: 4 out of 5

Published on 24/03/2023 à 14h50 following a purchase from 10/03/2023

Hello I'm interested in your products and I'm thinking of taking a regular order for maple syrup ducks. I find your promotions not very clear.

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Catherine P.

Rating: 1 out of 5

Published on 19/03/2023 à 11h09 following a purchase from 08/03/2023

I refused my stale order upon arrival

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C. B.

Rating: 1 out of 5

Published on 18/03/2023 à 10h55 following a purchase from 05/03/2023

I had to chase the package to several points that were actually not the delivery person's relay points. This is nonsense. Result a lot of time wasted for nothing.

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Jan S.

Rating: 4 out of 5

Published on 13/03/2023 à 07h08 following a purchase from 01/03/2023

Great stuff that maple water and everything went as expected.

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Jacques D.

Rating: 4 out of 5

Published on 10/03/2023 à 21h10 following a purchase from 27/02/2023

Fast delivery and good products, thank you

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Christine L.

Rating: 4 out of 5

Published on 10/03/2023 à 07h15 following a purchase from 25/02/2023

I received the products well. I have tried the cookies, but have not used the other products yet.

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Mélanie T.

Rating: 4 out of 5

Published on 10/03/2023 à 06h24 following a purchase from 26/02/2023

This is the 2nd time I've bought your products and it's always so good. I especially like the ice wine candies and the maple syrup cookies. Too bad you don't make the blueberry candies anymore.

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Francoise B.

Rating: 4 out of 5

Published on 09/03/2023 à 21h39 following a purchase from 24/02/2023

I love the cookies as usual, but I am disappointed with the maple candies,

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Jean-Jacques L.

Rating: 4 out of 5

Published on 02/03/2023 à 19h11 following a purchase from 19/02/2023

Ok

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Daniel E.

Rating: 4 out of 5

Published on 26/02/2023 à 20h23 following a purchase from 11/02/2023

I have read about the 10% discount on my first order but I can't find out how to apply for it. Thank you for your products.

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frédéric M.

Rating: 4 out of 5

Published on 19/02/2023 à 18h43 following a purchase from 08/02/2023

Perfect product, very fast delivery. On the other hand, only 8 days to get the package... I was away. I went there on the 8th day and it was a little complicated hence the star in less (using another transport network?). Otherwise everything was perfect I recommend

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CAROLE L.

Rating: 4 out of 5

Published on 05/02/2023 à 11h40 following a purchase from 22/01/2023

The delivery leaves something to be desired...

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Tania K.

Rating: 4 out of 5

Published on 04/02/2023 à 05h48 following a purchase from 20/01/2023

Order received quickly, a pleasure to be able to find the flavor of real Canadian product.

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BERTIN J.

Rating: 4 out of 5

Published on 02/02/2023 à 19h17 following a purchase from 22/01/2023

Very good

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Sylvie M.

Rating: 4 out of 5

Published on 26/01/2023 à 20h42 following a purchase from 15/01/2023

I really like maple syrup and I'm glad to find all this range of products on the maple treasures website, even if their prices are a bit high.

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Nadine M.

Rating: 1 out of 5

Published on 26/01/2023 à 19h55 following a purchase from 15/01/2023

A box of cookies completely broken, box also damaged, in a nickel package. I have 3 other boxes ordered with ok box. As it's for gifts, I didn't check. I hope no bad surprises. I will refrain from rating

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Myriam G.

Rating: 4 out of 5

Published on 26/01/2023 à 18h51 following a purchase from 13/01/2023

Very responsive after sales service!

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Annie S.

Rating: 4 out of 5

Published on 23/01/2023 à 18h06 following a purchase from 12/01/2023

Great product. Just a problem with the delivery place, too far from my home. Prefer Lodève. Thanks

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Jocelyn H.

Rating: 4 out of 5

Published on 20/01/2023 à 18h06 following a purchase from 09/01/2023

Fast delivery

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LYDIE B.

Rating: 1 out of 5

Published on 20/01/2023 à 10h15 following a purchase from 08/01/2023

I have been a customer of Maple Treasures for several years, the maple syrup is always of very good quality and exceptional but the maple leaf cookies have dropped dramatically in quality and when we opened the boxes we noticed the manufacturing date June 2019, we are in 2023!

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Response from Les Trésors d’Érable Published on 12/02/2023

2019 ? Unsere Website existierte zu diesem Zeitpunkt noch nicht! Dies ist nicht möglich. Wir haben 2020 eröffnet. Die Kuchen kommen von unserem Lieferanten in Kanada, der im September 2022 in Frankreich empfangen wurde.

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JF F.

Rating: 4 out of 5

Published on 20/01/2023 à 07h35 following a purchase from 08/01/2023

Good value for money product, really from Quebec and good service

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JEAN-PIERRE F.

Rating: 4 out of 5

Published on 19/01/2023 à 18h20 following a purchase from 08/01/2023

Thank you for providing the maple tins with opening tabs. Many cakes arrived broken.

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PATRICE P.

Rating: 4 out of 5

Published on 13/01/2023 à 06h38 following a purchase from 02/01/2023

short

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