Customer reviews of Les Trésors d’Érable

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews
5 6 671 86% 4 499 6% 3 200 3% 2 127 2% 1 224 3%

Summary of reviews

Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.

Reviews 1 and 4 stars

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C
C. B.
Rating: 4 out of 5
following a purchase from 25/10/2022
problem with the delivery... relay point where the carrier did not deliver... I had to go to another relay point...
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Sylvie P.
Rating: 1 out of 5
following a purchase from 19/10/2022
I had ordered 3 boxes of maple cookies however there is only one box in my package!!! I guess the order picker forgot the other 2... too bad for me
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Response from Les Trésors d’Érable
Hallo, wenn es ein Problem mit Ihrer Bestellung gibt, sollten Sie uns kontaktieren, um die Situation zu bereinigen.
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Pit pascal P.
Rating: 4 out of 5
following a purchase from 17/10/2022
A product appreciated for its original particularity.
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Catherine L.
Rating: 4 out of 5
following a purchase from 10/10/2022
Whisky with maple syrup delicious. On the other hand, delivery problems: should arrive in a parcel relay on 13/10, the deliveryman went to my house! I asked for a parcel relay because I'm not always there during the day. I ask again for another parcel relay ... the deliveryman goes again to my house! Finally today, 22/10, I found it in a parcel relay (not the one requested).
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Nadine P.
Rating: 4 out of 5
following a purchase from 10/10/2022
Complete order! Fast delivery Good products
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Vincent S.
Rating: 4 out of 5
following a purchase from 04/10/2022
Order quickly shipped delivery charges a little expensive to my taste but it's like paying with taxes in Quebec. One star less for me because the delivery was not respected by the company that delivers. Otherwise, the website is great.
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Julie F.
Rating: 4 out of 5
following a purchase from 01/10/2022
Products arrived very quickly, and very well packaged! Unfortunately, the jar of maple butter was broken and spilled into the box
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celine B.
Rating: 4 out of 5
following a purchase from 26/09/2022
Very fast delivery More than reasonable price
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Michel P.
Rating: 4 out of 5
following a purchase from 25/09/2022
Good products
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Cécile C.
Rating: 4 out of 5
following a purchase from 23/09/2022
My first order on this site went well, arrived on time, package well packed, good products etc.. I take off one star because of a small dissatisfaction during the delivery: I had planned a delivery in a relay point of my choice convenient for me (to avoid being delivered at home at times when I knew I was going to be absent). And at the time of delivery, the carrier asked me to choose either my address or another relay point which was not convenient for me. It was a bit painful at the time.
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Céline B.
Rating: 1 out of 5
following a purchase from 25/09/2022
The product is delicious but unfortunately 3 jars out of 5 are exploded, I'm still waiting to return these 3 jars and be refunded.
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gambey D.
Rating: 4 out of 5
following a purchase from 13/09/2022
Satisfied
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Gu B.
Rating: 4 out of 5
following a purchase from 11/09/2022
On time and delicious.
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Jana O.
Rating: 4 out of 5
following a purchase from 06/09/2022
Everything is fine, I will order again.
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RENE R.
Rating: 4 out of 5
following a purchase from 27/08/2022
I am very satisfied with the products ordered that we knew because our son lives in Canada. Nevertheless I am surprised that the announced discount of 10% is not automatically calculated, I still have a credit of 5% that I have not received yet. Nevertheless, all my friends who have tasted the Maple and Berry Wisky have found it excellent and have asked me for your contact information. Even those who say they don't like it have taken it back. Please continue to provide us with these great products.
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Fabienne H.
Rating: 4 out of 5
following a purchase from 13/08/2022
Top order! I would like to order some maple cream coureur des bois, when will it be possible to order it?
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Fabienne N.
Rating: 4 out of 5
following a purchase from 10/08/2022
Good products but no luck with delivery (9 days). Good after-sales service. She immediately made a complaint to the delivery person.
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Jean-Faniel B.
Rating: 4 out of 5
following a purchase from 02/08/2022
Very good
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Tony L.
Rating: 4 out of 5
following a purchase from 01/08/2022
Good products but some are slightly expensive. Packaging at the top as always.
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Sébastien E.
Rating: 4 out of 5
following a purchase from 27/07/2022
Very good products, but the delivery is chaotic with GLS
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DAMIEN G.
Rating: 4 out of 5
following a purchase from 17/07/2022
Directly from Canada, you can find quality products with choice. The only drawback is that the carrier is not very efficient and it is necessary to foresee an extension of the delivery time. The relay points are not kept up to date, so the parcel is moved around before it arrives.
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Murielle C.
Rating: 4 out of 5
following a purchase from 07/07/2022
Very good products
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Angélique H.
Rating: 4 out of 5
following a purchase from 07/07/2022
Good products but expensive compared to the local price, the margin is high
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N T.
Rating: 4 out of 5
following a purchase from 01/07/2022
Always perfect Thank you
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Melanie S.
Rating: 4 out of 5
following a purchase from 24/06/2022
Product and delivery always at the top. However, the follow-up of my last order was not possible.
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Alan D.
Rating: 4 out of 5
following a purchase from 26/05/2022
Tip top, very tasty
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Gil M.
Rating: 4 out of 5
following a purchase from 11/05/2022
Very good products delivered on time
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Gil M.
Rating: 4 out of 5
following a purchase from 11/05/2022
Very good products delivered on time
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Stefanie K.
Rating: 1 out of 5
following a purchase from 10/05/2022
Delivery fast. However, one product was missing and of the cookies were 2 of 5 packages damaged us open. Have directly written an email to date no response can not recommend the store
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Delphine A.
Rating: 4 out of 5
following a purchase from 29/04/2022
Very satisfied with the taste of the cakes. Very nice sandflakes
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Delphine F.
Rating: 4 out of 5
following a purchase from 29/04/2022
Perfect
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Nathalie M.
Rating: 4 out of 5
following a purchase from 02/05/2022
Well done for the speed of delivery 👍
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Werner K.
Rating: 4 out of 5
following a purchase from 27/04/2022
ich kenne Ahorn-Syrup aus Kanada und schätze ihn sehr. Besonders schmeckt mir medium. Was ich nicht verstehe: dass ich in Kanada pro 540 ml 6 can. $ bezahle und in Deutschland 13 Euro verlangt werden. Can you explain this?
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Christine V.
Rating: 1 out of 5
following a purchase from 02/04/2022
The boxes arrived dented, I reported it, they called me and said they were going to send them back and I didn't receive anything, I am very disappointed.
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Gérard G.
Rating: 4 out of 5
following a purchase from 13/04/2022
I have already ordered several times Pleasant products, fast delivery, satisfied me
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Vittoria C.
Rating: 4 out of 5
following a purchase from 08/04/2022
Well-packaged packages
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Desphelipon L.
Rating: 4 out of 5
following a purchase from 03/04/2022
Very satisfied, as always, only the isothermal snack bag does not have the appearance ordered.
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Tom L.
Rating: 4 out of 5
following a purchase from 08/04/2022
Good handling
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JF F.
Rating: 4 out of 5
following a purchase from 07/04/2022
Good value for money and the pleasure of finding items not on sale in France
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Monique E.
Rating: 4 out of 5
following a purchase from 06/04/2022
Fast and careful delivery.
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