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L
Rating: 4 out of 5
Very good plan, effective and fast delivery, and the cakes are excellent
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Customer reviews of Les Trésors d’Érable
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews
Summary of reviews
Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.
Reviews 1 and 4 stars
Reset filtersI
Rating: 1 out of 5
I haven't received my package that I ordered on October 13. For once that I order something online, it fails. It doesn't make me want to try again.
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P
Rating: 1 out of 5
The cookies are not as good as we expected
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M
Rating: 1 out of 5
Very good product
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C
Rating: 4 out of 5
Order delivered quickly but the cookies did not arrive whole. Too bad!
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A
Rating: 1 out of 5
I received expired products that were 6 months old, for a first order I am quite disappointed.
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C
Rating: 4 out of 5
very good
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M
Rating: 4 out of 5
Order arrived very quickly, in very good condition, complete and very good products
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E
Rating: 4 out of 5
I love the products! I took away one star because the cakes were expired.
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S
Rating: 1 out of 5
The poster arrived completely crumpled and unusable. Photo available upon request. There was no response to my email ....
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N
Rating: 1 out of 5
Lamentable, products made in China, while they sell this as products from Canada. I've been fooled twice, plus they blacklisted me on Facebook and no response to my email for my refund request.
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D
Rating: 1 out of 5
I will definitely not order from this site again. Four products were missing from my package: 2 jars of wild blueberry jam and 2 jars of maple caramel. However, there were 2 small bags of maple candies, which were not ordered, that do not compensate at all for the missing products in my package. Furthermore, 1 item was expired by a month, 4 items were at their expiration date, and some cakes were broken. I contacted this site to report the missing items 3 times (2 times by phone + sending SMS and by email on the site) and it has now been over a week, I have received no response.
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Y
Rating: 4 out of 5
Transport problem! I had to wait 10 days to receive my package. The issue apparently comes from UPS but still a bit disappointed...
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J
Rating: 4 out of 5
Excellent
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S
Rating: 4 out of 5
Too bad the delivery went very badly. UPS regularly messes up like many carriers
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M
Rating: 4 out of 5
The quality of the syrup is good. Be careful with the maple butter - it is much smaller than it appears.
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L
Rating: 4 out of 5
The products met my expectations, but I am surprised by the appearance of the Celebration biscuits which seem to have had temperature change issues... Certainly the expiration date was slightly exceeded (hence the attractive price), but this has never affected the quality of biscuits...
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G
Rating: 1 out of 5
The order was placed on 19/08. After several delays, as of 07/09 I still haven't received it. UPS tells me they are "putting in place action plans to deliver to me as soon as possible". ACTION PLANS! Wow, that's impressive for a small package of 5.3kg!!! As for the invoice payment, there was no waiting, my account was debited the amount of the order on 20/08. So 1 star is still a good rating!
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M
Rating: 4 out of 5
Excellent service
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A
Rating: 1 out of 5
We have not received the order placed on August 10 and as of September 2 it has still not been delivered to us.
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P
Rating: 4 out of 5
No worries about the products which are always very good but complaints about the carrier UPS who did not deliver to the right place.
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C
Rating: 4 out of 5
Very good products
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A
Rating: 4 out of 5
Good products but I haven't tasted everything yet.
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J
Rating: 4 out of 5
Very good products with welcome decreasing prices... Only the deliveries to relay points need to be improved...
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C
Rating: 4 out of 5
Happy with my purchase, however: encountering issues with the delivery company, I sent a contact request to the seller who never replied.
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J
Rating: 4 out of 5
Pleasant whisky.
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D
Rating: 1 out of 5
I had to go pick up my package myself at a pickup point and never received a response to my dissatisfaction email messages
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N
Rating: 1 out of 5
-the maple butter shortbread cookies were expired since 6/6/25 -the chocolate-covered blueberries were a large deformed and whitish mass with melted chocolate. I would never buy edibles again in this store
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Y
Rating: 1 out of 5
I ordered from the Les Trésors d'érable shop the Sortilège pack. Upon receipt at the relay point, one of the bottles had a pierced cap and was leaking: about a third of the content had spilled in the box. Impossible to make a reservation with UPS, but the problem seems to come from the packaging (box too loaded).
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S
Rating: 1 out of 5
More than two weeks and still nothing received. You proposed firm UPS relays!!! I will not order again and I will not recommend the site to my relatives.
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M
Rating: 4 out of 5
Despite a longer delivery time than expected, the chairs meet our expectations. They are sturdy and comfortable, a bit difficult to assemble.
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C
Rating: 4 out of 5
The pork and bison sausage is delicious but a bit too expensive considering the quantity. The poutine sauce, not tasted yet, I hope it is as good as in Quebec.
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M
Rating: 4 out of 5
The products are a good value for money and the delivery is fast.
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M
Rating: 1 out of 5
I am disappointed with the cake expiration date 09/25, plus I have a batch of 3 packages. Nowhere was a short expiration date specified. Everything else is fine because I know the products.
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J
Rating: 1 out of 5
The cookies order they were all melted
P
Rating: 4 out of 5
Good merchandise corresponding to the order. Delivery time respected. Thank you Maple Treasures.
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P
Rating: 1 out of 5
The products I received are expired! It's a shame given the price!
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L
Rating: 4 out of 5
It's a shame there was plastic packaging inside the box.
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D
Rating: 4 out of 5
Very good this maple syrup
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B
Rating: 4 out of 5
Fast but delivery to a private delivery point while I deliberately chose a business for the no-appointment hours and wider availability.
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