Customer reviews of Les Trésors d’Érable

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 7 824 published reviews

Summary of reviews

Les Trésors d'Érable consistently delivers quickly with orders arriving on time and well packaged, ensuring products reach customers in excellent condition. Customers highlight reliable service, smooth ordering, and prompt, careful delivery that keeps items secure and intact. The product quality stands out, with maple syrups, cookies, and whiskeys meeting or exceeding expectations and evoking Canadian memories. Supportive follow-up and easy navigation further reinforce a positive, trustworthy shopping experience.

Reviews 2 and 4 stars

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K
Karine P.
Rating: 4 out of 5
following a purchase from 07/08/2026
Good experience. Well packaged products
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Rebecchi A.
Rating: 4 out of 5
following a purchase from 06/08/2026
good products
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Laurence S.
Rating: 4 out of 5
following a purchase from 14/07/2026
The products are amazing and the shipping is fast. The only downside is the shipping costs are a bit high.
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Tonnie N.
Rating: 4 out of 5
following a purchase from 23/07/2026
Extremely carefully packed and fast delivery
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Martin V.
Rating: 4 out of 5
following a purchase from 17/07/2026
some items arrived damaged from courier, compensation was agreed. Very satisfied !
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Edgard T.
Rating: 4 out of 5
following a purchase from 11/07/2026
Reasonable price. Delivery ok. Order as expected even though I would have liked to know which cabin the syrup came from. The site is a bit outdated too.
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Marie-Jo P.
Rating: 4 out of 5
following a purchase from 27/06/2026
□ Maple cookies deserve to have an expanded choice (with chocolate or marshmallow for example) □ The overshirt really fits very small.
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Claude P.
Rating: 2 out of 5
following a purchase from 27/05/2026
Delivery times far too long. Notified of stock shortage but indicated shipped quickly! This is not credible.
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Laure L.
Rating: 4 out of 5
following a purchase from 18/06/2026
Quality ok but the packaging was not careful, several products arrived very damaged because they were not well secured in the box.
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Bertrand A.
Rating: 4 out of 5
following a purchase from 31/05/2026
Great
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Philippe F.
Rating: 4 out of 5
following a purchase from 07/06/2026
Fast shipping when products are available, well-made package and quality packaging, progress to be made in communication will be the only point to improve.
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Nathalie D.
Rating: 4 out of 5
following a purchase from 30/05/2026
It's been a few years since I ordered from you and I am very satisfied
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Péter D.
Rating: 2 out of 5
following a purchase from 20/05/2026
One item was missing from the order, and the support responds very slowly. I still not received neither the missing item, nor a refund.
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Antoinette H.
Rating: 4 out of 5
following a purchase from 19/05/2026
Very happy with your merchandise, but very unhappy with the transport with DPD, the delivery never happens as we request.
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Jean-Luc G.
Rating: 2 out of 5
following a purchase from 20/05/2026
The person did not receive the promised gift cookies for Mother's Day!
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Birgit H.
Rating: 2 out of 5
following a purchase from 04/05/2026
I ordered 2 x maple syrup with jug and only received the maple syrup! No one has responded to my email!
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Gilles M.
Rating: 2 out of 5
following a purchase from 04/05/2026
Hello, Without prior information, I only received part of the order (which I paid in full). It was me who had to contact the company... who informed me that they would send it to me when the item is available (normally in June). I will be sure to update my review when I receive it, Best regards
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Alessandra R.
Rating: 4 out of 5
following a purchase from 29/04/2026
just too expensive
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Nicole F.
Rating: 4 out of 5
following a purchase from 24/04/2026
10
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Dany A.
Rating: 4 out of 5
following a purchase from 24/04/2026
The products were just as I expected!
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Marie-Jo P.
Rating: 4 out of 5
following a purchase from 22/04/2026
The quality of the products and the speed of delivery make you forget the slightly high price.
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Diana S.
Rating: 4 out of 5
following a purchase from 04/04/2026
Boxes have some dents
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Bruno F.
Rating: 4 out of 5
following a purchase from 03/04/2026
I am very happy to have found the maple tea I was looking for since my trip to Quebec. The cakes arrived broken in the box but are still very good! I will recommend
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Frederic S.
Rating: 4 out of 5
following a purchase from 18/03/2026
only negative remark... the prices are a bit excessive on certain products. Everything else is perfect (quality, speed, packaging....)
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François T.
Rating: 4 out of 5
following a purchase from 15/03/2026
very good liqueur, biscuits too but soften quickly, terribly excellent
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Dominique T.
Rating: 4 out of 5
following a purchase from 25/02/2026
Nothing
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Valérie V.
Rating: 2 out of 5
following a purchase from 27/01/2026
Very complicated to communicate, still no news of the second chair ordered and paid for!!!
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Alexandra J.
Rating: 2 out of 5
following a purchase from 03/02/2026
Hello, I did not receive my entire order and I do not know if I will receive the hoodie that I ordered. The information is not explicit. Thank you
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Ivonne Jeannette S.
Rating: 4 out of 5
following a purchase from 01/02/2026
Unfortunately, the goods did not arrive exactly as I ordered. Instead of six half-liter maple water, I received three 1-liter packages.
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Frédéric A.
Rating: 2 out of 5
following a purchase from 21/01/2026
Upon receiving my order, I noticed that an item was missing. I was still charged the initial amount. No information was provided to me.
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Denis R.
Rating: 4 out of 5
following a purchase from 16/01/2026
I am not satisfied with my last order. I received an email giving me a 15% discount with a minimum around 65€. When I took advantage of this offer, the minimum had risen to 115€! And all this while respecting the deadline. I reported it during my order. No reaction from you! Otherwise, I received the ordered products, but with a 10% discount. Thank you for responding.
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Patricia C.
Rating: 2 out of 5
following a purchase from 19/01/2026
The maple syrup boxes were all crushed while the carton was intact.
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Joel C.
Rating: 4 out of 5
following a purchase from 19/01/2026
Very good
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Denis D.
Rating: 4 out of 5
following a purchase from 14/01/2026
Nothing to report. Between the order and the delivery, everything went very well.
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Emmanuelle C.
Rating: 2 out of 5
following a purchase from 09/01/2026
A bit disappointed because I ordered a jacket and it was not in the package upon arrival. No one informed me that it was out of stock.
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Elise V.
Rating: 2 out of 5
following a purchase from 09/01/2026
One of the items was not shipped, I was not informed of this in the order tracking or anything until the package was received, where it is handwritten that the missing product is awaiting restock without further information, and in the computer tracking all items are considered delivered in this single order.
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Osman A.
Rating: 4 out of 5
following a purchase from 05/01/2026
Fast delivery unfortunately despite the fact it was fragile sticker on the box the cookies were broken so the delivery company didn't do a good job. But the cookies were fresh and hadn't expired. Will try again to buy 5 boxes of maple cookies
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Alain R.
Rating: 4 out of 5
following a purchase from 04/01/2026
Fast delivery Very serious packaging Delicious products
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Magali P.
Rating: 2 out of 5
following a purchase from 19/12/2025
Hello, I had explicitly requested that the invoice not be included in the package, since it was a gift... and unfortunately it was inside!!! I will therefore no longer use your services for gifts.
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Gregory M.
Rating: 4 out of 5
following a purchase from 28/12/2025
Fast. Very good product. However, quite a few stockouts or references disappeared on the maple syrups.
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